Fujiyama Steak House of Japan

Review summary

1. s

   sheena

   VIP

   Indiana

   15 reviews

   5.0

   15 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's always a pleasure to dine in. I enjoy the dinning side option, it's faster and less wait time. Saturdays are extremely busy so having the option to use open table now is fantastic. 
   

   Fujiyama Steak House of JapanResponded 1 day ago

   Thank you for your kind review! 😊 We’re so glad you enjoy dining with us and appreciate the convenience of the dining side option. Saturdays can get busy, so we’re thrilled that OpenTable makes it easier for you! We look forward to seeing you again soon. 🍣🔥
   

   Is this helpful?

2. N

   Nancy

   Indiana

   2 reviews

   4.0

   2 reviews

   Dined on January 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Always a family favorite, we have made note of recent changes to save money on the restaurant’s part. It is the age in which we live.
   

   Fujiyama Steak House of JapanResponded 1 day ago

   Thank you for sharing your feedback, we truly value your input. We’re sorry to hear that some aspects of your recent visit didn’t meet your expectations. Please reach out to us privately so we can better understand your experience and make things right for you. We appreciate you being a loyal guest and hope to provide you with the excellent experience you’ve come to expect. 🍴✨
   

   Is this helpful?

3. T

   Tim

   Indiana

   58 reviews

   4.0

   58 reviews

   Dined on January 4, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Food was okay, chef and server were excellent.. Was my daughter's birthday, they made her feel special.
   

   Is this helpful?

4. G

   Greg

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our family had a great time, entertaining chef at the table and a very attentive wait staff - a can't miss dining experience!
   

   Fujiyama Steak House of JapanResponded 1 day ago

   Thank you for your wonderful review! 😊 We’re thrilled to hear your family had such a great time with us. It’s fantastic that you enjoyed the entertaining chef and attentive wait staff, making your dining experience special is what we’re all about! We can’t wait to welcome you back for another memorable meal 🍣🔥
   

   Is this helpful?

5. A

   April

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone was very friendly and the food was amazing as always! My favorite hibachi!!
   

   Fujiyama Steak House of JapanResponded 1 day ago

   Thank you so much for your kind words! We can’t wait to see you again for another amazing meal! 🍣🔥
   

   Is this helpful?

6. T

   Todd

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The first time and it was a great experience overall!
   

   Is this helpful?

7. K

   Katie

   VIP

   Indiana

   26 reviews

   4.0

   26 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fujiyamas is one of our favorite places to go. The food was very good on NYE. Once we got seated our cook and everyone else we encountered was very good. Unfortunately, I took a star off and could have taken another off due to our wait. We had reservations for 7:30pm (I understand NYE is a busy evening), but we were not seated until after 8:40pm. Then our orders were not taken for at least 10-15 minutes after that, our drink orders were not delivered for quite awhile after ordering. Having a reservation to me means you get seated close to that time. This is not the first time we have waited with a reservation. It is the first time we waited over an hour AFTER our reservation started. The management needs to work this out as that aspect is really poor customer service. Either they need to not accept so many reservations or do not accept any more walkins. We waited patiently and enjoyed our dinner. But if our kids were younger I would have been very upset. We were a party of 8 so we comprised a whole table. They know how long it takes to move a group through-plan accordingly!
   

   Fujiyama Steak House of JapanResponded 1 day ago

   Thank you for sharing your feedback, and we’re so glad to hear Fujiyama’s is one of your favorite places to visit! 😊 We sincerely apologize for the delay in seating and service on NYE. We understand how frustrating it is to wait, especially when you have a reservation, and we appreciate your patience during such a busy evening. Your feedback about managing reservations and walk-ins is invaluable, and we’ll be sure to pass it along to management to address and improve. We hope to provide you with a smoother experience on your next visit, and we’d love the chance to make it right. Please don’t hesitate to reach out to us privately if there’s anything else you’d like to share. Thank you for dining with us and for your thoughtful review! 🙏✨
   

   Is this helpful?

8. B

   Barb

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Entertaining and large servings friendly servers. Very good food
   

   Is this helpful?

9. D

   Dawn

   Tampa

   1 review

   5.0

   1 review

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bartender was fantastic, we sat at the bar while waiting for our table since we arrived earlier than our reservation time. The chef and waiter at our hibachi table were just as amazing! Would highly recommend!
   

   Fujiyama Steak House of JapanResponded on December 29, 2024

   Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed the time at our bar and that our bartender made a great impression while you waited for your table. It's also wonderful to know that our chef and waiter at the hibachi table made your meal memorable! Your recommendation means the world to us, and we can’t wait to welcome you back for another fantastic dining experience. 🍣🔥
   

   Is this helpful?

10. B

    Brian

    Indiana

    7 reviews

    1.0

    7 reviews

    Dined on December 24, 2024

    1. Overall 1
    2. Food 2
    3. Service 5
    4. Ambience 4

    We had a 6:00 PM Reservation and were not seated until 7:00 PM. The restaurant opens at 5:00 PM. How do you get an hour behind, an hour into dinner service? They either overbooked, or they seated people without reservations before us. Our food tasted good, but our Chef cut the pieces so big, that you could barely get the bites into your mouth. Our waiter was fantastic. Charlie was very attentive. We have been here over 20 times and this was our first bad experience.
    

    Fujiyama Steak House of JapanResponded on December 28, 2024

    Thank you for sharing your experience. We sincerely apologize for the delay in seating and any inconvenience caused. We’re addressing this to ensure it doesn’t happen again. We’re glad you enjoyed your meal and that Charlie provided fantastic service. Your feedback about portion sizes is noted, and we’ll share it with our chefs. Your loyalty means so much to us, and we’re sorry this visit didn’t meet expectations. We hope to welcome you back soon and provide the exceptional experience you deserve.
    

    Is this helpful?