Glen Prairie

Review summary

1. OT

   OpenTable Diner

   Chicago12 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So hard to find a restaurant with even a few Gluten Free options, Glen Prairie has a menu full of them. This place is wonderful, the food is great and we’ll be back
   

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2. SS

   SimerenS

   Chicago9 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After a week of travel for this Mom, the last thing I wanted to do was to make dinner. This isn't the first time we've been to Glen Prairie and I knew it was just the place I wanted to go. The atmosphere is warm, but quiet. Perfect for a good family catchup. The food is comforting without being too heavy and the wine, beer and cocktail selection is the perfect pairing. We've had the pleasure of being served by Anna a few times now and she does a great job. She is attentive and watchful, without being overbearing which is a difficult skill to master for a lot of servers. Aside from that, I love that it is a safe place for folks with food allergies and I feel very well taken care of in respect to that issue. I can tell that everyone from the hosts to the servers to the bartenders to the kitchen staff are very well trained in creating a safe and welcoming experience for each guest. Glen Prairie is quickly becoming one of our go to family favorite restaurants and we will definitely be back!
   

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3. J

   Jason

   Chicago2 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   The short- The appetizers were good, the entrees flavor and temperature was inconsistent, and the service was awful. The long- While the server said she would give us space, before we ordered, it was very difficult to flag her down because she didn't come by anymore. After ordering, I would have thought she would have checked on us more frequently. This would have been especially helpful after we received our meals and my daughter's food was cold. It never happened. Our party of 6 had a 20% gratuity added automatically at the end. The percentage is not an issue, but there was zero notification on the menu, or by the server, of such a fee (as I have seen in many other restaurants). The server debated with us about this being the standard and had the nerve later to say it is an Illinois standard. This is patently false in regards to party size and percentage (it varies by location). We asked to see a manager and the server came back saying they weren't around and mush be on break. Upon her return from removing the applied fee, she loudly apologized that we were not happy with the service (the loudest she spoke all night) and now said she informed the manager of all of our concerns and the manager would be available by the reception desk upon departure. Not only was the manager not there, but I am curious why the manager wouldn't come by and check on us personally. Was the server being truthful? With lackluster service, and food that was hit or miss, I would think twice about returning. I definitely cannot recommend Glen Prairie to others.
   

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4. T

   Tom

   Chicago24 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the usual outstanding Glen Prairie experience. Our server, Anna, provided superb service. The food was incredibly delicious. The new chocolate cheesecake desert was so fantastic it defies description. Highly recommend this restaurant!
   

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5. H

   Howard

   Chicago3 reviews

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Overall not a great experience, waitress was disinterested, food was bland, tables were too close together, we felt like we were part of the conversations on either side of us.
   

   Glen PrairieResponded on February 19, 2025

   Dear Howard, Thank you for taking the time to share your experience with us. We’re sorry to hear that your visit didn’t meet expectations. We strive to offer great food and service, and it sounds like we missed the mark during your visit. We’ll be sure to address your concerns about the food, service, and the seating arrangements with our team. We hope you'll give us another chance to provide a better experience in the future. Best Regards, Orasa S.
   

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6. OT

   OpenTable Diner

   Chicago4 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Filet and Ribeye were good, but both were not cooked to our preference. Riley was supposed to be medium rare, and the filet was supposed to be medium. Riley was more medium, and the filet was more well. Prices were good if the steaks were cooked to our preference. Waitress wasn't rude, but she definitely seemed tired and ready to go home. Tables were spaced nicely, and the place wasn't very crowded. My wife got the love potion drink and enjoyed it very much. Gf onion rings held together nicely when biting, and the rice flour used combined with the onion gave it a nice but overwhelmingly rich and greasy flavor.
   

   Glen PrairieResponded on February 19, 2025

   Hi, Thank you for sharing your feedback! We're happy to hear you enjoyed the filet and ribeye, as well as the love potion drink and onion rings. However, we’re sorry to hear that the steaks weren’t cooked to your preference. We’ll make sure to communicate with the kitchen to ensure more consistency with cooking temperatures. We also appreciate your comments on the service, and we’ll make sure to support our staff so they can provide the best experience possible. We’re glad you found the space comfortable, and we’ll continue to work on refining the flavors of our dishes. We hope to have the opportunity to serve you again soon! Cheers, Orasa S.
   

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7. E

   Edith

   San Francisco1 review

   4.0

   Dined on February 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Wonderful food. I love the menu. Service was great and the ambiance beautiful. We dined before theater and it took nearly an hour to get our meal forcing a rushed meal and late to theater. I’d gladly dine again with more lead time.
   

   Glen PrairieResponded on February 19, 2025

   Hi Edith, Thank you for the great review! We’re glad you had a positive experience and appreciate your feedback. We hope to earn that 5th star on your next visit! Cheers, Orasa S.
   

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8. l

   laura VIP

   Chicago31 reviews

   3.0

   Dined on February 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was good, nothing spectacular. The best item was the beet bruschetta.
   

   Glen PrairieResponded on February 19, 2025

   Dear Laura, Thank you for your feedback! We’re glad you enjoyed the beet bruschetta. We appreciate your thoughts and will continue working to make every dish spectacular. Hope to see you again soon! Best regards, Orasa S.
   

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9. B

   Bernie

   Chicago1 review

   5.0

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went here for dinner with four friends. Great service, good food and wine options. Modern but comfortable atmosphere, ideal for conversation. One friend has celiac disease and this restaurant takes GF requests seriously. Many GF options. My friend dines here frequently and has never had an issue.
   

   Glen PrairieResponded on February 19, 2025

   Hi Bernie, Thank you for your kind words! We’re so happy to hear you enjoyed the service, food, and atmosphere. It's great that we could accommodate your friend's dietary needs, and we’re grateful for the opportunity to make your visit comfortable. Hope to see you and your friends again soon! Cheers, Orasa S.
   

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10. J

    John

    Chicago6 reviews

    3.0

    Dined on February 2, 2025

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3

    Food was great! Service - meh, not very good at all. Seems like they were way understaffed. Maybe a bad night for them.
    

    Glen PrairieResponded on February 4, 2025

    Dear John, Thank you for your feedback! We're so glad you enjoyed the food. We sincerely apologize for the service not meeting your expectations. It sounds like it was a challenging night, and we’ll work on improving our team’s efficiency. We appreciate your understanding and hope to have the chance to serve you better next time! Best, Orasa S.
    

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