Gourmet Italia

Review summary

1. OT

   OpenTable Diner

   Phoenix

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As we walked in we could tell this restaurant was going to be amazing! The food was fantastic, tons of great specials, we enjoyed the tuna tartare and antipasto platter which I highly recommend. A few of us enjoyed the halibut, chicken parm, lasagna, eggplant, and more…all so good!
   

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2. J

   Jerry

   VIP

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best Italian food in Temecula by far! We've been going to Gourmet Italia since it opened in 1999 and we have never been disappointed. Last night was very busy but the food and service were still outstanding. We suggest that you make a reservation whenever you decide to dine there.
   

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3. M

   Mike

   Los Angeles

   10 reviews

   5.0

   10 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We visit with every trip and over 10 years, have only had a bad experience once. Today we had Samantha helping us and she was really hustling while still taking time to be super helpful and attentive. We will definitely be back and we will also try their sister restaurants.
   

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4. D

   Denise

   VIP

   San Diego

   12 reviews

   5.0

   12 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always delicious and excellent service. So many wonderful specials tonight.
   

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5. J

   Joe

   VIP

   San Diego

   6 reviews

   1.0

   6 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   They want to beg me not to post anything and come back for a different experience..first I was called two days in advance to go over the rules and verify my party and no seating until all party and only two hours. Party was all there for our 7pm reservation and we did not get seated until 7:45 and while waiting attempted to get drinks at back bar with never getting one. After we ordered our food and asked for bread and water we were told there was no bread and no calamari would we like to order something else. The food was ok when it got to us around 8:30 pm for our 7pm reservation..management and ownership should be embarrassed to call themselves people in the hospitality business..I would never recommend this experience to anyone and especially not on Christmas Eve the only day off my wife has this week because we are here while she works 90 hours a week as a surgery resident
   

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6. M

   Millie

   Los Angeles

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a 7pm reservation for Christmas Eve. We were seated at 8:30, finished eating at 9:30. To add insult to injury, the menu was a bait and switch as the description for our dishes included “dive grilled scallops”. When our meals came out the scallops were actually bay scallops and too small to grill. When asked, the staff insisted those are the scallops that were intended for the dishes. Those are absolutely not the kind of scallops that would be grilled. One of the dishes was $46. For this price point, we should have gotten the diver scallops grilled as described on the menu. Bay scallops are a much cheaper species. Not only did we wait an hour and a half to be seated with reservations, we felt ripped off by the meal. One word or indication of understanding/empathy/genuine concern would have gone a long way. Instead we were met with an aloof, borderline hostile sentiment from the staff. I got the sense that the staff have seen this happen and handled the fallout time and time again. I won’t be coming back. Oh and. They ran out of bread. The End.
   

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7. N

   Nadine

   Orange County

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   They made a big deal about having 2 hours only for dinner then they didn’t seat us for 45 min . My son and daughter tried to get a drink and a man put his hands on my son telling him to move to the other side of the bar- bartender was rude when asking h for their ID’s. Then the hostess on the next table next to us dropped the fork on the floor and placed it back on the table. The front door was packed with people. All and all this was greedy of them to have so many reservations in such a short amount of time. By no fault of our server she was running around and the experience was not relaxing at all. Food was great and loved the small atmosphere but thought they could cut back on the amount of people as everyone coming into the restaurant with reservations were complaining.
   

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8. c

   cassie

   San Diego

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   Well unfortunately it seemed like they were unprepared for Christmas Eve. We were the first seating of the evening at 4:15. We arrived a few minutes early however weren't sat until after 4:30. not necessarily a problem but everything was running late it took us 45 minutes to get a salad and another 45 minutes to receive our entrée and then after our two hour dinner service timeframe was up they offered us dessert which the we were rushes out. Overall our server was great. 
   

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9. K

   Kaylee

   VIP

   Detroit

   29 reviews

   5.0

   29 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best dinner I have had in years. The food was amazing! Very cute restaurant that you would never expect in a shopping mall.
   

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10. W

    Wes

    San Diego

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Take a breath, slow down and enjoy your meal. If you want a quick bite. This is not the place. If you want time to sit and enjoy. This is the place.
    

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