Gram & Dun

Review summary

1. G

   Gina

   Kansas City

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   There wasn’t as much food on the octopus dish as there has been in the past. It seemed to be lacking some of the ingredients..
   

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2. D

   Dannah

   Kansas City

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We’ve been to Gram and Dun several times but this was not the Gram and Dun we remember. We went in on Sunday night to celebrate my husband’s 50th. It was not busy. Two girls were at the hostess stand when we walked in. They were talking to one another when we entered and we had to stand there for a minute before they would even look up and acknowledge us which is super annoying when your job is to greet guests. They did not make us feel welcome. Once we were seated, we waited another five minutes or so before anyone acknowledged us at our table. No one brought water or said someone would be with us in a minute. It was very bizarre. Finally our waiter came over. I do think he had the whole glass room by himself but it still didn’t seem right. He was nice enough but certainly wasn’t exceptional. As for the food, it wasn’t even as we remembered. I had the burnt end Mac n cheese and it lacked flavor. One of our daughters ordered a side of Mac n cheese to go with her steak and she thought it was grainy and weird. On a positive note, the Brussels sprouts were delicious. All in all though, I would say it was super disappointing especially given it was my husband’s 50th birthday and we spent over $300. We just left wishing we had gone somewhere else.
   

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3. J

   Jerome

   Kansas City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great experience with friends on a night out.
   

   Gram & DunResponded 1 day ago

   Thank you for the 5 stars! We are thrilled you and your friends had a wonderful night out!
   

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4. W

   Warren

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My girlfriend and I went to Gram & Dun the Saturday after Valentine’s Day for a brunch date. We set reservations and our experience was great. Our server Sophie was great and the food was good. We would definitely go back.
   

   Gram & DunResponded 1 day ago

   Thank you for your wonderful review! We're so happy to hear you had a great brunch date and that Sophie made your experience even better. We can't wait to welcome you both back soon!
   

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5. M

   Mike

   Portland

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the breakfast skillet and it was amazing. My daughter had the breakfast tacos and they were great too. Sophie our server was very nice and attentive.
   

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6. C

   Cameron

   Kansas City

   15 reviews

   1.0

   15 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Please listen because this is not coming from a place of hate. While the atmosphere of Gram and Dun is wonderful, the food was lack luster to say the least. I ordered the filet and upon arriving found the steak to be rare. I cut it in half and asked for a re-fire, even after the manager urged me to just have it cooked more (if I wanted my steak to be in two pieces to check the wellness I would have made it at home and cut it into bits myself) Alas after another refire I was left with another rare steak and ended up going home without eating a thing. Unfortunately this was just like the reviews I had read before coming and wish there was a way management could make it up to us.
   

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   Gram & DunResponded 1 day ago

   Cameron, thank you for the feedback. We apologize you did not enjoy your steak. Our manager removed it from your bill and asked what else she could bring you. We would have been happy to get you another entree to enjoy that evening.
   

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7. T

   Tiffany

   Kansas City

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Miss having the Valentines menu be a set price and you get multiple courses. The valentines menu was bland in my option. Not one person from our party ordered off of it. Was hoping it would be more of a treat. Overall the food was fine but not exceptional. In fact the only thing that really was, the server. She was fantastic.
   

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8. M

   Mary

   Kansas City

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delightful cozy evening - cold outside yet warm and inviting inside. Lovely server and all our food choices were well prepared, hot and just the right size portions.
   

   Gram & DunResponded 1 day ago

   Thank you for your kind review! We're so glad you had a cozy evening with us and enjoyed your meals. Hope to welcome you back soon for another great experience!
   

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9. L

   Luke

   Kansas City

   2 reviews

   2.0

   2 reviews

   Dined on February 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Some of the worst service I've had in years. Brought it up to both the server and manager and neither seemed to care. The biscuit was very doughy in the middle and the server mentioned it has happened the day before too. While they did comp the biscuit, no one offered another option, they just took my plate and left me without an entree. Very disappointing experience this visit.
   

   Gram & DunResponded 5 days ago

   Thanks for letting us know, Luke. Unfortunately, there is not another biscuit option on the menu, we would have been happy to bring you something else if you ordered another entree.
   

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10. V

    Vincent

    VIP

    St. Louis

    11 reviews

    5.0

    11 reviews

    Dined on February 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The best shrimp & grits I have had in a long time!
    

    Gram & DunResponded 5 days ago

    Thank you! We're thrilled you loved the shrimp & grits. Hope to serve you again soon!
    

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