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Hard Rock Cafe - San Francisco, San Francisco, CA

Hard Rock Cafe - San Francisco

3.5
3.5
897 Reviews
$30 and under
American

Make a reservation

2 people
7:00 PM
Booked 19 times today
Experiences are available.
  • Lively
  • Good for groups
  • Great for live music
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm
  • Phone number
    (415) 956-2013
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Kyle Felix
  • Catering
    Need to impress your team or clients? Planning a special event? At Hard Rock Cafe we turn it up and and get LOUD with Hard Rock Catering. With a culinary team of Rock Stars lead by Executive Chef Brian Munoz, we can bring your event to life. Contact us at (415) 956-2013 or email us at SanFrancisco.GM@HardRock.com
  • Private party facilities
    In search of a trendy place to host your next event in San Francisco? Look no further than Hard Rock Cafe. Our stylish event venue at Pier 39 can accommodate rehearsal dinners, reception-style events, dance parties, and rock star bashes with anywhere from 15 to 550 guests. If you love Sports, we are your place. UFC, WWE, NBA, MLB, SOCCER, we show it all with great packages of Food and Beverages and you can win free Gear upon entry. With full-service event planning and state-of-the-art audiovisual equipment, our San Francisco venue is perfectly equipped to host flawless events. We will make your event ROCK! Contact (415) 956-2013 ext. 208 or email us at sanfrancisco.GM@hardrock.com.
  • Private party contact
    HRC San Francisco Sales Team : (415) 956-2013
  • Neighborhood
    Fisherman's Wharf
  • Cross street
    Pier 39 #254 (In the heart of Fisherman's Wharf)
  • Parking details
    Pier 39 Garage (100-172 Beach St, San Francisco, CA 94133)
  • Public transit
    F-Line, 10, 47, 9
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine
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Experiences

  • Holiday Menu

    $54.28 - $63.72 per person

    Prepaid

    Dec 3, 2024 - Dec 31, 2024
    Salad Course (Choice of): Caesar Salad or Berry Salad Main Course (Choice of): Baby Back Ribs, Steak Frites, Chicken Milanese, Classic Smash Burger, Grilled Salmon, Mushroom Swiss Burger, Chicken Blue Cheese Flatbread, or Cranberry Burger Dessert: Caramel Apple Cheesecake

What 897 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.7Food
  • 3.5Service
  • 3.7Ambience
  • 3.3Value

NoiseModerate

Loved For

  • San Francisco

    Hot spot

Review summary

AI-generated from verified diner reviews
Hard Rock Cafe - San Francisco offers a lively atmosphere with "amazing place, staff and food" praised by guests. While some visitors noted issues with service speed and food quality, others highlighted exceptional service, naming staff like "Keith" and "Joey" as standout hosts. The vibrant vibe and memorabilia make it a fun dining spot, despite occasional service hiccups.

897 Reviews
  1. Grace

    Kent

    3 reviews

    2.0

    3 reviews

    Dined on December 2, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Really disappointed with the food and atmosphere completely dead and only my family and 4 other families were eating, considering it wasn’t busy food came out cold and undercooked (chicken) our waiter was not the usually bubbly employee and came across that he didn’t want to be there. Music was so loud we couldn’t hear each other talking and there was so atmosphere at all.

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  2. dale

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on November 29, 2024

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 4
    Reservations were incorrect due to open tables Software. I was unable to reserve three entrées for my  party of three. I am in need of a refund for one entrée. It is advised by future clients of OpenTable to round down the reservations and pay for the added reservation personally at the restaurant.

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  3. Samir

    VIP

    San Francisco

    38 reviews

    5.0

    38 reviews

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Thanks to Joey for the great service. Way better than expected!
    Hard Rock Cafe - San FranciscoResponded on December 3, 2024
    Hello Samir, Thank you for the great review! We’re glad Joey exceeded your expectations. Hope to see you again soon! SH

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  4. Nataly

    San Francisco

    1 review

    4.0

    1 review

    Dined on November 12, 2024

    1. Overall 4
    2. Food 4
    3. Service 1
    4. Ambience 5
    I like to eat at the Hard Rock Cafe because of the vibez, music, and cool memorabilia. The burgers are delicious and their french fries are much better than other burger joints. Only downside is that our server was not good the last time we were there. It was obvious they didn't want to work there and that was a buzz kill. I would still go again. I recommend this place for a casual, fun night of dining.

    1 person found this helpful

  5. Steven

    London

    3 reviews

    3.0

    3 reviews

    Dined on October 28, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    We ordered 2 Chicken Caesar Salads, both of which arrived without any chicken. When this was brought to the attention of the waitress, we were simply presented with 2 chicken breasts. We had a further 2 meals, both of which were served with cold fries. $125 I wish I hadn’t spent

    1 person found this helpful

  6. Maria

    San Francisco

    1 review

    2.0

    1 review

    Dined on October 23, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1
    Not what it was. Server didn’t seem bothered. Mostly empty. Food was ok.

    1 person found this helpful

  7. Nathan

    Atlanta Metro

    1 review

    2.0

    1 review

    Dined on October 15, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    Usually enjoy eating at Hard Rock Cafe, but not this one. Slow service, burgers not cooked to temp, and a gluten free meal that had to be sent back to the kitchen. Disappointing meal.

    1 person found this helpful

  8. jennifer

    Calgary

    5 reviews

    2.0

    5 reviews

    Dined on October 15, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    The hostess was not that friendly. Never smiled. She left a note very good first or last impression.

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  9. Tony

    San Francisco

    1 review

    2.0

    1 review

    Dined on October 13, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    The service was horrible. Server was rude, when trying to explain something to him, he walked away. Never received condiments for sandwich after 2 servers.Bread for the chicken was dry. French fries were really good and hot and the chicken ceaser salad was great.Hostesses were very friendly. Overall bad experience, might give another try one day but not anytime soon.

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  10. Paul

    New York City

    4 reviews

    1.0

    4 reviews

    Dined on October 13, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Terrible experience. Once seated we didn’t see any waitress for 15min. Asked the person who our server was and she indicated A….. and she would be right with us. After another 15min of waiting we decided to end our night. When walking out we mentioned to a couple people our situation but no one really seemed to care or say “hold on” we’ll make this right. On a positive note, Sadie responded to this review and apologized for the service we received. The note was genuine, thoughtful and appreciated. Thank you.

    Is this helpful?

FAQs

Hard Rock Cafe - San Francisco is rated 3.5 stars by 897 OpenTable diners.

Hard Rock Cafe - San Francisco does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 19 times today
Experiences are available.
Google Map for Hard Rock Cafe - San Francisco

39 Pier #256, San Francisco, CA 94133

Dining areas

Additional information

  • Cross street
    Pier 39 #254 (In the heart of Fisherman's Wharf)
  • Neighborhood
    Fisherman's Wharf
  • Hours of operation
    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Pier 39 Garage (100-172 Beach St, San Francisco, CA 94133)
  • Public transit
    F-Line, 10, 47, 9
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Kyle Felix
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine
  • Phone number
    (415) 956-2013
  • Catering
    Need to impress your team or clients? Planning a special event? At Hard Rock Cafe we turn it up and and get LOUD with Hard Rock Catering. With a culinary team of Rock Stars lead by Executive Chef Brian Munoz, we can bring your event to life. Contact us at (415) 956-2013 or email us at SanFrancisco.GM@HardRock.com
  • Private party facilities
    In search of a trendy place to host your next event in San Francisco? Look no further than Hard Rock Cafe. Our stylish event venue at Pier 39 can accommodate rehearsal dinners, reception-style events, dance parties, and rock star bashes with anywhere from 15 to 550 guests. If you love Sports, we are your place. UFC, WWE, NBA, MLB, SOCCER, we show it all with great packages of Food and Beverages and you can win free Gear upon entry. With full-service event planning and state-of-the-art audiovisual equipment, our San Francisco venue is perfectly equipped to host flawless events. We will make your event ROCK! Contact (415) 956-2013 ext. 208 or email us at sanfrancisco.GM@hardrock.com.
  • Private party contact
    HRC San Francisco Sales Team : (415) 956-2013
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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