hh prime

Review summary

1. M

   Michael

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on January 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steaks are delicious. Service was helpful and professional.
   

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2. T

   Trent

   Charleston

   1 review

   2.0

   1 review

   Dined on January 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   I have never written a review for any restaurant. In this instance, however, my incredibly expensive ribeye could have been munching on the grass it was raised on. I ordered medium-rare, and there was nothing medium about this rare. The lemon pistachio cake was probably the worst cake I’ve ever had to top it off. My fiancé’s food was good, which I’m glad because it was our engagement night, but I still wouldn’t recommend the experience, due to the outcome, to anyone. The resort also was not aware that the steakhouse was even going to be open, as their pamphlet stated they would be closed on the day of my reservation. Overall, it was a poor experience compared to many places on the island that wouldn’t cost an arm and a leg.
   

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3. G

   Gary

   Western NC

   9 reviews

   3.0

   9 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 1

   We selected this restaurant because we were looking for a special experience for New Years Eve- we knew it was expensive but felt it would be worth it. It was not- The food was good but the atmosphere was loud and the lights were too bright- no ambiance- nothing to make it special except for expensive food. There was supposed to be music since it was New Year’s but we found that was in the sports bar area not in the restaurants. It was disappointing.
   

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4. N

   Nancee

   SW Indiana

   17 reviews

   5.0

   17 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server Sylvia was attentive and friendly. Loved the food choices and presentation. Would have loved to be seated at a larger table which could have been done as they several open at the time we dined. Host upon arrival at table wasn’t exactly warm and friendly. But maybe he had a long day ?
   

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5. k

   kimberly

   VIP

   Charleston

   14 reviews

   2.0

   14 reviews

   Dined on December 31, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   We made a reservation for New Year’s Eve on open table for 6 people. There was no mention of a fixed menu and it even listed samples from the menu when we booked this. We called directly to the restaurant to add 2 people to our reservation. No mention at all from them that there would be a fixed menu. We arrive and are presented with a limited fixed menu with an insane price of $128 per person. I had added information to our reservation that I was gluten free. When I asked our server to replace bread on an appetizer with some vegetables, I was told the chef said no changes were permitted. After complaining I was given some stale gluten free bread. The food was average at best. This was a huge fail by HH Prime not to have information provided of a fixed menu when making reservations for New Year’s Eve.
   

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6. J

   John

   VIP

   Naples

   4 reviews

   1.0

   4 reviews

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service and food were both terrible. Waitress seemed lost, front of house did nothing to help. I would not recommend to anyone. 
   

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7. T

   Terry

   Charleston

   1 review

   1.0

   1 review

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Understand it was Christmas evening.but when reservation was placed was not told it would be a fixed menu. Probably should have left when noticed but didn’t. Place is known for their steaks but was none on the menu. Place wasn’t over crowded but service was timely. Ordered the meat with some sauce on it. Was inedible. Fixed price which seemed to be an overcharge for what was offered.
   

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8. G

   Glenda

   Louisville

   1 review

   3.0

   1 review

   Dined on December 25, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   A special price fix menu for 90.00. Three courses. Not what we were expecting. Service was slow. Food was okay. The steak was more of a roast beef sliced and cooked to order. Not worth 90.00 a person. I understand it was Christmas Day, but feel they could have done so much better for the price. The meal was more of a 50.00 to 70.00 value.
   

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9. D

   Donna

   VIP

   Charleston

   4 reviews

   5.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were so excited to discover that HH Prime still offered the regular menu as an option on Thanksgiving! Their food is always delicious (fish of the day was sea bass) and Michael made it such an enjoyable experience! Thanks for making our holiday!!
   

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10. M

    Monica

    VIP

    Charleston

    27 reviews

    4.0

    27 reviews

    Dined on November 28, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    We went for Thanksgiving brunch. Food was great, lots of variety from breakfast to dinner options including seafood and tempting desserts.
    

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