Hondos

Review summary

1. S

   Shelly

   Richmond

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food served hot good selection good atmosphere even through an earthquake!
   

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2. M

   Michael

   Richmond

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 5

   Went to Hondo's for my wife's birthday. The restaurant itself is very nice. Atmosphere is quiet, lighting is just right for a very nice date night. Service is what you would expect from an upscale dinning establishment, with the exception of follow up when things did not seem right. When it came to the food everything was excellent except for the steaks. Both mine and my wife's steaks came out overdone for what we ordered. I am not one to send food back and they were just a little over done so we proceeded with our meal. When dealing with Grade A Prime steak a slightly over cooked stake is rarely an issue. This is where I was surprised. The steaks to me, were not Prime cut. They were very dry especially for a steak that was ordered medium rare but came out medium. I could get a better quality steak at a chain steak house for 1/3 the price. I was able to finish my steak with a lot of wine to wash it down. My wife on the other hand took about three bites of her 12oz filet and was done. She gave up when she had to forcibly cut through her stake and was having trouble. The thing that sealed it for me as to why we will not be going back is when the waiter asked my wife if she would like a box. She said, no and it was not questioned. My wife had just basically said throw 9oz of "prime" filet mignon away. The waiter and the food runner already knew I said the steaks were overcooked but was not going to send it back. They never came back and asked how our steak was once we started eating. It was like he was afraid to ask. Nice kid but was very timid. My wife says I look intimidating so I did not hold the waiters meek demeanor against him. :) We left a nice tip and left. We made the best of it, had a very nice date night despite the poor quality steaks. I will be going elsewhere for a prime steak next time.
   

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3. B

   Ben

   Richmond

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Enjoyed a great lunch with terrific food and good service.
   

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4. L

   Linda

   Charleston

   6 reviews

   5.0

   6 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Would highly recommend.
   

   HondosResponded on January 3, 2025

   Thank you so much for your kind words! We’re thrilled to hear that you enjoyed both the food and service. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
   

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5. J

   Joseph

   Philadelphia

   4 reviews

   2.0

   4 reviews

   Dined on January 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   We've dined at Hondo's on more than several occasions but never a buffet. We were there just after opening, and I don't think they were quite ready. Some items on the menu were missing (shrimp and grits being one). The prime rib was nothing special. Basically, it was a $35 buffet sold for $55. Service was adequate, friendly. Hondo's can't be beat for ambience though. It's always very comfortable, cozy. Would we do the New Year's Day buffet again? No, not at that price.
   

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6. P

   Pamela

   VIP

   Richmond

   19 reviews

   3.0

   19 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   For being a $76.00 steak, it was not great at all. It was tough and underseasoned. Very disappointed. The creme brulee was just shy of scrambled eggs--the worst I've ever had at Hondos. Dinner companions were satisfied with their meals (I was the only one to have steak). Took server forever to remove unused glassware and dirty dishes from table.
   

   HondosResponded on January 3, 2025

   Thank you for taking the time to share your experience with us. We are genuinely sorry to hear that your steak did not meet your expectations. We strive to provide a high-quality dining experience, and it’s clear we fell short during your visit. Your feedback about the creme brulee and service is also appreciated, and we will be addressing these concerns with our team. We’re glad to hear that your dinner companions enjoyed their meals, but we regret that we didn’t provide the same level of satisfaction for you. Please know that we are committed to making improvements based on your feedback, and we hope you will consider giving us another opportunity to provide a better experience in the future. I will be personally following up with a phone call. Best regards, Toni Peebles
   

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7. G

   Gray

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I celebrated our 35th anniversary. The steaks were cooked perfectly and our waiter Michael was great. Always look forward to eating at Hondos.
   

   • 

   HondosResponded on January 3, 2025

   Congratulations on your 35th anniversary, and thank you for choosing Hondo’s to celebrate such a special occasion! We’re thrilled to hear that you enjoyed your steaks and that Michael provided great service. It’s always a pleasure to welcome you, and we look forward to many more visits.
   

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8. R

   Regina

   Coastal Georgia

   4 reviews

   5.0

   4 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Hondos has become one of our favorite places to dine. The food and service have always been great. There are several menu items, and we've enjoyed everything we've tried.
   

   HondosResponded on January 3, 2025

   Thank you so much for your kind words! We’re thrilled to hear that Hondo’s has become one of your favorite dining spots. It’s wonderful to know that you’ve enjoyed a variety of menu items and that the food and service have consistently met your expectations. We can’t wait to welcome you back for more great meals in the future!
   

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9. S

   Scott

   Richmond

   1 review

   5.0

   1 review

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was wonderful and the service was outstanding.
   

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10. E

    Ellen

    VIP

    Richmond

    11 reviews

    4.0

    11 reviews

    Dined on December 22, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    This experience was not up to expectations. The fried oyster appetizer was outstanding, but the calamari appetizer was not edible. My husband had a steak which he enjoyed but my son had a seafood platter which was cold; and I had crab cakes which were also cool and not particularly good. All in all, a very disappointing experience.
    

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