J. Gilbert’s – Wood Fired Steaks & Seafood – Glastonbury

Review summary

1. L

   Lizabeth

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   JGilberts has always been our favorite steak restaurant. The steaks are always perfectly prepared. The sides are always so wonderful…. I highly recommend the creamed corn with bacon and the poblano potato au gratin. As always, the service is the best!
   

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2. C

   Carol

   VIP

   New York City

   209 reviews

   5.0

   209 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always great food … but, for my taste, there is always way too much salt added to everything on the plate.
   

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3. J

   Jordan

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A n excellent experience for a special occasion. We had a fabulous time and would ask for Nick our server everytime
   

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4. D

   David

   Connecticut

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been going to JGilberts in Glastonbury, CT for a long time. Always excellent from beginning to end. Service and food is always exceptional.
   

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5. N

   Newfoodieinglastonbury

   Greater Boston

   20 reviews

   5.0

   20 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome, as always! Had the Seafood Mixed Grill - loved it!
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 2 days ago

   Thanks for the feedback! We're thrilled to hear that you loved your experience, especially the Seafood Mixed Grill! It's always a pleasure to serve our valued guests like you. We appreciate your high ratings and kind words about our food, service, and value. We can't wait to welcome you back for another awesome experience!
   

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6. N

   Neil

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server (Caleb C) was extremely helpful and nice. Food was outstanding, as usual. The only thing is that the rewards (for birthday) is only $25.00, even though the price of the meals have gone up.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 2 days ago

   Neil, thank you for the 5 stars! We appreciate the feedback and are so glad you enjoyed your time with us. Looking forward to your next visit!
   

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7. J

   Jim

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great birthday celebration!! As always, the food is delicious.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 2 days ago

   Thanks for the review, Jim! We're thrilled to hear that you enjoyed your birthday celebration with us. It's wonderful to know that our food met your expectations. We strive to make every visit a special occasion, and your feedback lets us know we're doing our job. Looking forward to your next visit!
   

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8. L

   Lucy

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Our dinner at J Gilbert’s in Glastonbury was amazing! We enjoyed everything immensely in front of the warm fireplace. Our server chatted us up to ensure he got a good tip which he did indeed. However, after paying our bill he acted like he didn’t know us. He passed my husband several times while he waited for me from the restroom and no smile, no thanks again for coming, no nothing. J Gilbert’s should send him back to customer service training, especially for an upscale place like that. We will remember that next time we go in.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 2 days ago

   Hello Lucy, We're so glad to hear that you had an amazing experience with us. It's wonderful to know that you enjoyed our food and warm atmosphere. We sincerely apologize for the lapse in attention you experienced from our team after you finished dining. We strive to provide excellent customer service on every visit, from beginning to end. We appreciate your feedback and will definitely use it as a learning opportunity for our team. We look forward to making your next visit a perfect one. Best Regards, The Management Team
   

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9. N

   Nicholas

   VIP

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food as always. Abraham was our waiter and he made this a truly exceptionally experience. We always enjoy the food and atmosphere and Abraham added to the experience with great recommendations and a service level that exceeded our expectations.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 2 days ago

   Thanks for the review, Nicholas! We're thrilled to hear that you enjoyed your experience. It's wonderful to know that our food and atmosphere added to your special evening. We're also glad to hear that our team could exceed your expectations with their recommendations and service. We appreciate your feedback and look forward to welcoming you back soon!
   

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10. M

    Melissa

    New York City

    6 reviews

    3.0

    6 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    Main server was ok but not the higher level expected at a nice restaurant.
    

    J. Gilbert’s – Wood Fired Steaks & Seafood – GlastonburyResponded 2 days ago

    Thanks for the review, Melissa. We're sorry to hear that you felt our service did not meet your expectations. At J. Gilbert’s, we strive to provide a high level of service and it seems we fell short this time. We appreciate your feedback and will use it to improve our service. We hope you’ll give us another chance to impress you in the future. We look forward to it! Best regards, The Management Team
    

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