JOEY Bentall One

JOEY Bentall One reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Christa

   Vancouver2 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Table wasn’t ready for mid afternoon reservation despite restaurant being less than half full. Service was extremely slow. Would not go back.
   

   JOEY Bentall OneResponded 1 day ago

   Hello, Christa, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your recent visit, particularly regarding your table not being ready despite having a reservation and the slow service you encountered. We strive to provide our guests with prompt and attentive service, and we apologize that we fell short in this instance. Your feedback is invaluable, as it helps us identify areas where we need to improve. We would love the chance to connect with you and rectify this situation. Please reach out to us at jbentall@joeyrestaurants when you have a moment. We look forward to hearing from you. Again, our sincere apologies to you. Kind regards, The JOEY Bentall One Team
   

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2. a

   aida

   Vancouver1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   My salad was drowning in salad dressing. It was very overpowering and the vegetable didn’t seem fresh
   

   JOEY Bentall OneResponded 1 day ago

   Hello Aida, Thank you for taking the time to share your feedback regarding your recent visit. We sincerely apologize for the experience you described, and we understand the frustration it would cause. Our goal is to provide attentive and responsive service, and we apologize that we fell short during your visit. Additionally, we have shared your feedback with our kitchen team to promptly address these issues. Please know that your feedback is incredibly valuable, and we are taking steps to address the concerns you raised. We would love the chance to connect with you and rectify this situation. Please reach out to us at jbentall@joeyrestaurants at your earliest convenience. We look forward to hearing from you. Again, our sincere apologies. Kind regards, The JOEY Bentall One Team
   

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3. J

   Jodi

   Vancouver1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server made the night - very attentive and going over and above all throughout the night.
   

   JOEY Bentall OneResponded 1 day ago

   Hi Jodi, We appreciate your review; thank you for sharing it. We're delighted to hear that you enjoyed your time with us; we will share your kind words with the team! We look forward to you joining us again soon; have the best day! Thank you, The JOEY Bentall One Team
   

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4. D

   Dhirendra

   Vancouver1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was Fantastic Atmosphere outstanding Food was just to die for !!!
   

   JOEY Bentall OneResponded 1 day ago

   Hi Dhirendra, Thank you for the 5 stars! We're delighted to hear that you enjoyed the food, atmosphere, and service. We appreciate you sharing your experience! We are excited to see you again soon! Thank you, The JOEY Bentall One Team
   

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5. K

   Kelly

   Vancouver4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and presentation of the food was incredible!
   

   JOEY Bentall OneResponded 1 day ago

   Hi Kelly, Thank you for the 5-star review! We're delighted to hear that we met your expectations; we will share your kind words with the team! We look forward to you joining us again soon. Thank you, The JOEY Bentall One Team
   

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6. M

   Meeyeon

   New York City12 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was fabulous, except when entering the venue. The main door was closed and locked with a sign stating "closed for event". I would suggest also adding signage and instruction on whether or not the restaurant is opened to the public. Why? Because when I arrived at the venue, I went to the main door, and was greeted by two EXTREMELY RUDE people that did not seem to be Joey's staff, telling me the restaurant was closed. They laughed when I tried to open the door, and just signed with their arms that the restaurant was closed. I made reservations for 12 people and the idea that Joeys' was suddenly and without noticed, closed, was perplexing. How am I supposed to know to use the patio entrance? Please add signage. It was incredibly unpleasant.
   

   JOEY Bentall OneResponded 1 day ago

   Dear Meeyeon, Thank you for sharing your experience with us. We truly appreciate your feedback and are glad to hear that everything was fabulous during your visit, aside from the entry situation. We sincerely apologize for the confusion and frustration you encountered at the main entrance. We understand how important clear communication is, especially regarding access points like the patio entrance. We will take immediate steps to improve this aspect of our venue. Please know that your feedback is incredibly valuable. We would love the chance to connect with you and rectify this situation. Please reach out to us at jbentall@joeyrestaurants at your earliest convenience. We look forward to hearing from you. Again, our sincere apologies. Warm regards, The JOEY Bentall One Team
   

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7. R

   Raymond

   Vancouver2 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Seamless entry and exit. Super attentive, friendly and personable server. Food was delicious and in good portions! Definitely go back!
   

   JOEY Bentall OneResponded 1 day ago

   Hi Raymond, We appreciate your review; thank you for sharing it. We're delighted to hear that you enjoyed your time with us; we will share your kind words with the team. We look forward to you joining us again soon; have the best day! Thank you, The JOEY Bentall One Team
   

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8. V

   Valerie

   Las Vegas3 reviews

   2.0

   Dined on April 9, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   This is the second time that we have had the same server and it is ridiculous how slow she is. She is very polite, but it should not take 20 minutes between taking our drink order and coming back to take our food order. As well, we end of flagging down other servers to get refills, etc. The food was good, but the service is what brings down the overall rating.
   

   JOEY Bentall OneResponded 1 day ago

   Dear Valerie, Thank you for sharing your experience with us. We genuinely appreciate your feedback, as it helps us identify areas where we can improve. We apologize for the delays you encountered during your visit; we understand how frustrating the situation must have been for you. While we are pleased to know that you enjoyed the food, we recognize that timely service is crucial in creating a positive dining experience, and we did not hit the mark for you this time. Please know that your feedback is incredibly valuable. We would love the chance to connect with you and rectify this situation. Please reach out to us at jbentall@joeyrestaurants at your earliest convenience. We look forward to hearing from you. Again, our sincere apologies. Warm regards, The JOEY Bentall One Team
   

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9. K

   Kyle

   Vancouver7 reviews

   5.0

   Dined on April 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a good experience. Server was friendly and our lunch came out quickly.
   

   JOEY Bentall OneResponded 1 day ago

   Hi Kyle, Thank you for joining us and taking the time to leave a review! We're thrilled to hear about your experience. We appreciate your feedback, as it helps us to continually improve to provide the best guest experience possible. We hope to see you again soon at JOEY Bentall One! Thank you, The JOEY Bentall One Team
   

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10. a

    adam

    Vancouver3 reviews

    5.0

    Dined on April 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The room was lovely, the food was tasty and our waitress. Skylar was fantastic!
    

    JOEY Bentall OneResponded on April 5, 2025

    Hi Adam, Thank you so much for the review; you are wonderful. Skylar will be thrilled to hear your kind words! Have a lovely day! Thank you, The JOEY Bentall One Team
    

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