Katsuya- South Beach

Review summary

1. k

   kristina

   Chicago

   17 reviews

   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food but pricey. Great ambiance right on the hotel strip.
   

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2. OT

   OpenTable Diner

   Madrid

   1 review

   5.0

   1 review

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone was so nice. The crispy rice was soo good.
   

   Katsuya- South BeachResponded 2 days ago

   Thank you for choosing Katsuya South Beach and sharing such a fantastic review. The crispy rice is one of the most popular items on the menu, so we are thrilled you enjoyed it. We look forward to welcoming you back for another wonderful culinary experience.
   

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3. a

   adner

   VIP

   Miami

   1 review

   3.0

   1 review

   Dined on December 7, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   I don’t like the set up of the restaurant, the tables are too close to each other. The food was okay…
   

   Katsuya- South BeachResponded on December 11, 2024

   Dear Adner, Thank you for taking a moment to share your feedback with us. We are disappointed your overall experience did not exceed your expectations, and we have noted your comments regarding our food and dining room layout. Thank you for visiting, and we hope you will consider returning someday.
   

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4. J

   Jayna

   VIP

   Cincinnati

   3 reviews

   1.0

   3 reviews

   Dined on December 5, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely horrible on every level. Will never return.
   

   Katsuya- South BeachResponded on December 9, 2024

   Dear Jayna, Thank you for sharing your feedback with us. We’re sorry that your experience didn’t meet our usual standards. Providing excellent food and incredible service is our top priority, and it’s clear we fell short of your expectations. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
   

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5. R

   Ryan

   New York City

   1 review

   5.0

   1 review

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience. Tried a bunch of items on the menu and each was better than the last.
   

   Katsuya- South BeachResponded on November 18, 2024

   Dear Ryan, Thank you so much for your kind words! We're thrilled to hear you had such a wonderful dining experience and enjoyed trying a variety of items from our menu. It’s fantastic to know each dish exceeded your expectations. We look forward to welcoming you back to Katsuya South Beach soon for another pleasant experience!
   

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6. L

   Lionel

   VIP

   Miami

   4 reviews

   2.0

   4 reviews

   Dined on October 26, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Bad service. Food took too long to be served. ( and we were 6 people dining )
   

   Katsuya- South BeachResponded on November 8, 2024

   Dear Lionel, Thank you for your feedback. We're concerned to hear that our service timing didn’t meet expectations. Your comments will help us address this with our team to ensure future dining experiences are seamless.
   

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7. m

   madeline

   Miami

   94 reviews

   2.0

   94 reviews

   Dined on September 22, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   We used to go to Katsuya often but had not been in a while. It’s not the same, the food was mediocre at best and we even had to return a plate because it just didn’t taste fresh. Also the valet was $36 which we found excessive. Unfortunately I can’t say I’ll go back.
   

   Katsuya- South BeachResponded on September 26, 2024

   Dear Madeline, Thank you for sharing your experience. We're disappointed your recent visit didn't meet expectations. Guest satisfaction is a priority, and we do our best to blend classic Japanese cuisine with the vibe of South Beach. We will share your feedback with our culinary team and hope you'll consider giving us another try in the future for a more enjoyable experience.
   

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8. J

   Jason

   VIP

   London

   4 reviews

   3.0

   4 reviews

   Dined on September 8, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Food was very good but a nearly empty restaurant meant there was no atmosphere and it was almost awkward.
   

   Katsuya- South BeachResponded on September 16, 2024

   Dear Jason, Thank you for taking the time to share your thoughts. We're glad you enjoyed your meal, and we hope to serve you again during a busier time.
   

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9. L

   Lauren

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on September 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   excellent! loved the food and service! will be back
   

   Katsuya- South BeachResponded on September 10, 2024

   Dear Lauren, Thank you for your fantastic review of Katsuya South Beach. We're thrilled you loved our cuisine and the service of our team. We can't wait to see you again!
   

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10. S

    Sandra

    VIP

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on August 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Adam the bar tender, generous, explained a drink and how the new bar was coming in Sept, we loved him, Jesse our server, could not be more attentive…a wonderful experience
    

    Katsuya- South BeachResponded on August 26, 2024

    Dear Sandra, It was an honor having you dine with us at Katsuya South Beach, and we appreciate your kind words regarding Jesse and Adam's outstanding service! Thank you for your feedback, and we look forward to welcoming you back for many more memorable dining experiences.
    

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