Kona Grill - Alpharetta

Review summary

1. A

   Anne Marie

   Atlanta1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent service. Our food was hot and tasty. Our server was attentive and checked on us throughout our meal.
   

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2. H

   Howard VIP

   Atlanta10 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The food took almost 45 minutes to arrive. It seemed that it must’ve sat around in the back. It was hard and crunchy on the top and cold on the bottom There was no manager or anyone visible to talk to. We paid the bill and left. 
   

   Kona Grill - AlpharettaResponded 3 days ago

   Thanks for the feedback, Howard. We're sorry for the long wait you experienced during your visit. We understand that it can be frustrating when food takes longer than expected, and we apologize for any inconvenience. . Your feedback is invaluable to us as we strive to improve our service and food quality. We hope you'll give us another chance to impress you in the future.
   

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3. OT

   OpenTable Diner

   Atlanta1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time. Forgot our waitress I believe her name was Eva or Ivy a great waitress. Avocado eggroll
   

   Kona Grill - AlpharettaResponded 3 days ago

   Hey, thank you so much for your wonderful review! We're thrilled to hear that you had a great time at Kona Grill - Alpharetta and that our service made your experience memorable. We're glad that our waitress, Eva or Ivy, could make your visit extra special. Your kind words are greatly appreciated and we look forward to serving you again soon! Best regards, The Management Team
   

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4. RC

   RobC VIP

   Atlanta2 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Food was not very good especially for the price point. Service was just ok. Will not be returning.
   

   Kona Grill - AlpharettaResponded 3 days ago

   Thanks for the feedback, Rob C. We're sorry to hear that you were not satisfied with your meal at Kona Grill - Alpharetta. We strive to provide excellent food and service, and it's clear we fell short during your visit. We value your feedback and will use it to improve. We hope you might consider giving us another chance in the future.
   

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5. J

   Julie

   Atlanta16 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service. We had a big party with kids and they were very accommodating with us staying longer. Managers stopped by multiple times which was nice. Food was good but a little overpriced but we would still be back
   

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6. S

   Stacey

   Atlanta170 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I thoroughly enjoyed the Asian salad with macadamia nut chicken. Personally, the prices at this restaurant are outrageous.
   

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7. S

   Sue

   Atlanta29 reviews

   3.0

   Dined on February 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   We love Kona and the energetic atmosphere at the Avalon. Food is great...my only issue is that it takes sooo long to get our drinks and food. We turned down an order because it took so long and we were ready to leave at that point.
   

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8. E

   Earl

   Raleigh9 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice ambiance and experience i have been here several times now
   

   Kona Grill - AlpharettaResponded on February 25, 2025

   Hi Earl, Thank you for your continued support and for rating us highly! We're thrilled to hear that you enjoyed the ambiance and experience at Kona Grill - Alpharetta. We always strive to provide our guests with the best dining experience possible, and it's heartening to know we've met our goal. We look forward to welcoming you back soon for another enjoyable experience! Best regards, The Management Team
   

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9. L

   Lauren

   Atlanta1 review

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I went to Kona Grill for my birthday, and we had the best time! The food was amazing, the ambiance was great, and the servers were so kind. We started with the house salad, which was super fresh, and then got into our entrees—everything was so good. I got the lemon garlic shrimp penne (10/10, no notes), and my boyfriend had the NY strip with fries, which was cooked perfectly. We wrapped it up with an almost ridiculous amount of dessert—raspberry cheesecake, chocolate cake, a double stack brownie, and an ice cream sundae. Honestly, each one was better than the last. This was my second time here, and definitely not my last!
   

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   Kona Grill - AlpharettaResponded on February 25, 2025

   Thanks for visiting us, Lauren! We're thrilled to hear that you and your friends had the best birthday ever at Kona Grill - Alpharetta. It's wonderful to know that you enjoyed our house salad, entrees, and desserts. We strive to provide fresh, delicious food and excellent service, so your feedback is truly appreciated. We're glad you had such a great time and that your experience matched your expectations. We look forward to welcoming you back again soon!
   

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10. C

    Catherine

    Atlanta3 reviews

    2.0

    Dined on February 23, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    We’ve not had a bad experience here until last night the food was below average and the service was inattentive at best.
    

    Kona Grill - AlpharettaResponded on February 25, 2025

    Thanks for the review, Catherine. We're truly sorry to hear that your recent experience at Kona Grill - Alpharetta didn't meet your expectations. It's disappointing to hear that the food and service fell short this time. We strive to provide excellent food and attentive service to all our guests, and it's clear we missed the mark. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to make it up to you in the future. The Management Team
    

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