Kona Grill - Boca Park

Kona Grill - Boca Park reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Danielle

   Las Vegas11 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Service was not good this time at restaurant like it has been in the past. We had to wait over an hour to get one of our food items.
   

   Kona Grill - Boca ParkResponded 2 days ago

   Thanks for the feedback, Danielle. We're sorry to hear that your recent experience didn't meet your expectations. We understand that waiting for your food can be frustrating and we're sorry for any inconvenience it may have caused. We're always striving to improve our service and your feedback is invaluable in this process. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Ramon
   

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2. W

   Wendy

   Las Vegas3 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food and service is excellent. Ambience was also good.
   

   Kona Grill - Boca ParkResponded 2 days ago

   Thanks for the feedback, Wendy! We're thrilled to hear that you enjoyed our food at Kona Grill - Boca Park. We always strive to provide an excellent dining experience for our guests, sorry for the misunderstanding on the service side will work on improving that aspect. We appreciate your ratings and look forward to serving you again soon. Please let us know if there is anything else we might be able to assist you with, Sincerely, Ramon
   

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3. B

   Babs

   Unspecified1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Shawn did a making job at getting us accommodated. He had great suggestions for drinks as well as food. Give that man a raise! Overall it was great!
   

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4. M

   Marty VIP

   Las Vegas26 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We sat upstairs at Kona's this time for our group of eight. While we have not always enjoyed our experience upstairs, this time was different. Great service, attentive service, no delays, all aspects were very well done.
   

   Kona Grill - Boca ParkResponded on April 21, 2025

   Hello Marty, Thank you for choosing Kona Grill - Boca Park for your group of eight! We're thrilled to hear that you had an overall positive experience. We're especially glad to know that you found our service attentive and well done. We always aim to deliver the best possible experience for our guests. We appreciate your feedback and look forward to welcoming you back for another great time. Best, The Management Team
   

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5. C

   Claire

   Tucson1 review

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From entry to exit, the best service experience I have ever experienced in a chain restaurant. This was my first time and they operated like a five star, high-end restaurant. I will return.
   

   Kona Grill - Boca ParkResponded on April 19, 2025

   Hey Claire, Thank you so much for your glowing review! We're thrilled to hear that you had a great first experience at Kona Grill - Boca Park. It's fantastic to know that our service met your expectations and that you enjoyed every aspect of your visit. We strive to provide our guests with an exceptional dining experience and your words truly mean a lot to us. We look forward to welcoming you back soon! Best regards, Ramon
   

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6. T

   Taylor VIP

   Dallas2 reviews

   5.0

   Dined on April 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very hospitable and food came out in good time! Our waitress was Maria and she was great.
   

   Kona Grill - Boca ParkResponded on April 12, 2025

   Thanks for visiting us, Taylor! We're thrilled to hear that you had a positive experience at Kona Grill - Boca Park. It's great to know that our team was able to accommodate your late arrival and that the food came out in good time. We're also glad you enjoyed the overall experience. We look forward to serving you again soon! Sincerely, Ramon
   

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7. E

   Elena

   Unspecified1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   it was good i got shrimp tacos, i wish the portions was bigger especially for the portions size even for other dishes but other than that customer service was great and very fine dining.
   

   Kona Grill - Boca ParkResponded on April 6, 2025

   Hey Elena, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our shrimp tacos and found our customer service to be great. However, we're sorry to hear that you found the portion sizes to be smaller than expected. We always aim to provide our guests with an exceptional dining experience and your feedback helps us improve. We hope to have the opportunity to serve you again soon. Best, Kona Grill - Boca Park Management Team
   

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8. G

   Glenn VIP

   Las Vegas45 reviews

   5.0

   Dined on April 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the wait service was very good. The seafood fettuccini special was very good.
   

   Kona Grill - Boca ParkResponded on April 5, 2025

   Hi Glenn, Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed our seafood fettuccini special and found the wait service to be excellent. We strive to provide top-notch food and service to all our guests and your feedback is a testament to our efforts. We look forward to welcoming you back to Kona Grill - Boca Park soon. Best regards, Ramon
   

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9. B

   Beth

   Las Vegas52 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always visit Kona for special occasions. Our party of six had no complaints. We ordered avocado rolls and calamari for appetizers. Always a great choice. For dinner the crowd ordered prime rib, salmon, and steak. All perfectly cooked and delicious!
   

   Kona Grill - Boca ParkResponded on April 1, 2025

   Thanks for the feedback, Beth! We're thrilled to hear that you and your party enjoyed your experience at Kona Grill - Boca Park. It's wonderful to know that our avocado rolls and calamari hit the spot for you, and that you loved the prime rib, salmon, and steak for your dinner. We're always here for you, your party, and your special occasions. We look forward to serving you again soon! Sincerely Ramon
   

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10. T

    Traci

    Las Vegas1 review

    3.0

    Dined on March 29, 2025

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5

    My husband and I met our friend with special needs for lunch. She arrived before we did and asked if she could order from the kids menu, as she has at every other restaurant we have eaten with her. When it came time to order, the server then told her she could not order from the kids menu. She had a difficult time finding something on the regular menu she could eat. She did order a chicken sandwich, but could not finish it. If the server would have told her about the policy on adults ordering from the kids menu before it was time to take our orders, we would have gone elsewhere to meet her needs. As far as the sushi my husband and I ordered, it was wonderful and fresh. I love the food at Kona, I just wish they would have been more accommodating to our friend who has limitations.
    

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