Kona Grill - Carmel

Kona Grill - Carmel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Cindy

   Indiana39 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Weeknights are great night to go. Quiet and intimate. Dan was a great waiter. We got the special. Asian salad and sushi are a nice light meal. Very good.
   

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   Kona Grill - CarmelResponded 1 day ago

   Thank you so much for leaving a 5 star review. We are glad Deyan took such great care of you during your visit. Please ask for me on your next visit. I would love to meet you and buy you dessert. Cheers! Christian Kilgard General Manager
   

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2. L

   Lisa VIP

   Indiana2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time! The food was absolutely delicious!
   

   Kona Grill - CarmelResponded 5 days ago

   Thank you so much for leaving a 5 star review. Please ask for me on your next visit. I would love to meet you and buy you dessert. Cheers! Christian Kilgard General Manager
   

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3. DW

   DWDIN VIP

   Indiana19 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love the happy hours menu and the drinks. The services are great too.
   

   Kona Grill - CarmelResponded 7 days ago

   Thank you so much for leaving a 5 star review. Please ask for me on your next visit. I would love to meet you and buy you dessert. Cheers! Christian Kilgard General Manager
   

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4. S

   Susan

   Indiana10 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Meatball appetizer is my favorite!! And the beef sliders are delicious too! I really like that they offer a food happy hour early and late! We had really great service as well.
   

   Kona Grill - CarmelResponded on March 3, 2025

   Thank you for the amazing feedback! We are glad you had a great time dining with us. Hopefully we can turn this into a 5 star review. Please ask for me on your next visit. I would love to meet you and buy you dessert. Cheers! Christian Kilgard General Manager
   

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5. OT

   OpenTable Diner

   Indiana2 reviews

   4.0

   Dined on February 27, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   The food was good and the service outstanding....a very pleasant experience!!! We will return!
   

   Kona Grill - CarmelResponded on March 1, 2025

   Thank you for the amazing feedback! We are glad you had a great time dining with us. Please ask for me on your next visit. I would love to meet you and buy you dessert. Cheers! Christian Kilgard General Manager
   

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6. J

   Juan VIP

   Denver24 reviews

   3.0

   Dined on February 23, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   It had been a while since we visited KG. Service was great but in my opinion the food was significantly overpriced. I ordered a Tuna poke bowl that was as plain as they come with nothing to speak to its cost. Very unlikely that we will return and honestly I would not recommend it. KG used to be great value-cost but I was disappointed during this visit.
   

   Kona Grill - CarmelResponded on February 25, 2025

   We apologize about your experience Juan. If you ever have an issue with you dine with us, please inform our staff and ask for a manager. We will gladly make the situation right. When you have time can you please reach out to us at 317-324-1441. Thanks, Christian Kilgard General Manager
   

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7. S

   Stefanie

   Indiana1 review

   4.0

   Dined on February 21, 2025

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   We had an fortunate mishap with our meal. The staff attempted to make it right. Sometimes there is nothing to be done from the loss. The evening was spoiled and we just wanted to be home. We appreciate the attempt.
   

   Kona Grill - CarmelResponded on February 24, 2025

   We apologize about your experience Stefanie. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

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8. A

   Aurmaudra VIP

   Indiana8 reviews

   4.0

   Dined on February 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The only holdup from it being 5 stars all around is that we requested to be moved to a booth, we told no, and then that booth sat empty during our entire meal. I understand they were very busy, which is expected, but it would have been nice to be accommodated. Overall a great experience though and we would happily go back.
   

   Kona Grill - CarmelResponded on February 16, 2025

   Thank you for the amazing feedback! We are glad you had a great time dining with us. Please ask for me on your next visit. I would love to meet you and buy you dessert. Cheers! Christian Kilgard General Manager
   

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9. R

   Rhuetta

   Indiana1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   All of our apps came out cold like they had been sitting there for a while the sauce on the pretzels had dried out over the the tops of both of them I ordered a passion margarita and my glass came out and it wasn’t even full!! the service was terrible everything took forever which I feel had nothing to do with the holiday and more to do with the server! The table next to us sat dark after us got everything before we did!!! and we were unaware that they were operating on a limited menu and we were told no substitutions which was fine but we told that we couldn’t even add shrimp to our entree which isn’t a substitution technically its an addition!!!???? for the amount of money we spent this was ridiculous poor treatment overall and it was our first time eating here and mostly the Last!!
   

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   Kona Grill - CarmelResponded on February 16, 2025

   We apologize about your experience Rhuetta. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
   

   1 person found this helpful

10. B

    Bruce

    Indiana10 reviews

    1.0

    Dined on February 15, 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    Saturday night dinner at 6:15 for two before an 8pm show at the Palladium. ordered drinks shortly after we sat down, they took 20 mins to arrive. Dirty wine glass (a piece of food crusted to the inside). Ordered appetizer and dinner, waited 40 mins and nothing ever arrived. We finally gave up and told our waitress we needed to leave for our show. They paid for our drinks, but that certainly didn’t make up for the lack of dinner. Management clearly way overbooked the dining room, the kitchen and staff were overwhelmed. I’ve heard this is a common occurrence. Also, a careless waitress from another section bumped into my wife’s chair 3 times, never acknowledged or apologized. We won’t be back.
    

    Kona Grill - CarmelResponded on February 16, 2025

    We apologize about your experience Bruce. When you have time can you please reach out to us at 317-324-1441. We want to find out more information about your experience and have the opportunity to win you back as a guest. Thanks, Christian Kilgard General Manager
    

    1 person found this helpful