Kona Grill - Oakbrook

Kona Grill - Oakbrook reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Trish VIP

   Minneapolis9 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   No wonder you don’t publish menu prices. $30 for chicken stir fry!!! $17 for tomato bisque soup! Total inconsistency in your menu prices! Needless to say, that’s the last time we will visit your restaurant. Oh, and the prices don’t reflect the quality of the food either!
   

   Kona Grill - OakbrookResponded 5 days ago

   Thanks for visiting us, Trish. We're sorry to hear about your experience with our menu pricing. We strive to offer a variety of options that suit all tastes, but we understand that we missed the mark on this occasion. We appreciate your feedback and will certainly take it into consideration as we continually work to improve our offerings. We're sorry to hear that you found our food to be inconsistent with value. We strive for excellence and your feedback helps us do just that. We hope you'll give us another chance to impress you in the future. Best regards, Kona Grill - Oakbrook Management Team
   

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2. B

   Bob

   Denver5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server, Jodi, was fantastic. Service was prompt, never rushed and professional. The meal was great. Noise level was best I’ve experienced at any other restaurant I’ve been to in a very long time. Conversation was easy and never had to be loud.
   

   Kona Grill - OakbrookResponded 6 days ago

   Thanks for the review, Bob! We're thrilled to hear that you had a fantastic experience at Kona Grill - Oakbrook. It's great to know that our prompt, professional service and delicious meals added to your overall satisfaction. We're also pleased to hear that the noise level was to your liking and that you enjoyed the conversation without having to raise your voice. We strive to create a comfortable and enjoyable atmosphere for all our guests. We look forward to serving you again soon.
   

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3. D

   David

   Chicago1 review

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was good and service was good. The only thing I would suggest is if a waiter asks if you want something added, be sure that they let everyone know there is an up charge.
   

   Kona Grill - OakbrookResponded on April 22, 2025

   Thanks for the review, David! We're glad to hear that you enjoyed the food and service at Kona Grill - Oakbrook. We appreciate your suggestion about the up charge and will take it into consideration. We strive to provide an exceptional experience for all our guests and your feedback helps us do just that. We hope to see you again soon for another good meal!
   

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4. R

   Richard

   Chicago13 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were outstanding! Will be returning
   

   Kona Grill - OakbrookResponded on April 22, 2025

   Thanks for visiting us, Richard! We're thrilled to hear that you enjoyed the food and service at Kona Grill - Oakbrook. It's always a pleasure to know that our efforts to provide outstanding food and service are appreciated by our guests. We look forward to welcoming you back soon. Best regards, The Management Team.
   

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5. L

   Lawrence VIP

   Chicago116 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Felt that the menu selection was too limited. Nobody wants to spend $49 for unlimited breakfast brunch. Go back to regular brunch menu.
   

   Kona Grill - OakbrookResponded on April 22, 2025

   Thanks for visiting us, Lawrence! We're glad to hear that you enjoyed our food and service at Kona Grill - Oakbrook. We understand your concerns about our breakfast and brunch menus. We strive to provide a variety of options for our guests and we appreciate your feedback. We hope to have the opportunity to serve you again and expand your dining experience.
   

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6. J

   Joyous

   Chicago2 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience here. We ordered the calamari and the potstickers and both were delicious. The pad Thai was so flavorful! Food was hot and came out quickly. Drinks were fantastic. Our server, Diamond, went above and beyond to make our dinner superb. Awesome overall!
   

   Kona Grill - OakbrookResponded on April 22, 2025

   Thanks for visiting us, Joyous! We're thrilled to hear that you had a wonderful experience at Kona Grill - Oakbrook. It's great to know that you enjoyed our calamari, potstickers, and pad Thai! We're also glad that our service met your expectations. We strive to provide excellent food and service to all our guests. We appreciate your feedback and look forward to welcoming you back soon! Best, The Management Team
   

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7. C

   Chicago

   Chicago4 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was great. Food tasted good. But we felt it was overall overpriced for what we received.
   

   Kona Grill - OakbrookResponded on April 20, 2025

   Hi Chicago, Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the food and found our service to be great. However, we're sorry to hear that you felt our prices were higher than expected. We strive to provide a high-quality dining experience that justifies the prices, and we're disappointed to hear that you felt this wasn't reflected in your visit. We appreciate your honesty and will certainly take your comments into consideration as we continually work to improve. We hope you'll give us another chance to impress you with an overall better experience. Best regards, Kona Grill - Oakbrook Management Team
   

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8. J

   Jim

   Chicago4 reviews

   1.0

   Dined on April 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Was so totally disappointed. We use to come here for their happy hour deals. Now the amount of food you get for the price is ridiculous. $6 for 3 little potstickers?? Come on! Ordered the Asian salad -so expensive and received so little. My friend and I have decided it just isn’t worth going there anymore! Although we might not be the only ones thinking that way as the enclosed patio and bar area were dead. It use to be packed all the time! So sad! Don’t waste your time going there!
   

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9. L

   Lawrence VIP

   Chicago116 reviews

   3.0

   Dined on April 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Did not have any margarita mix. Could not order a margarita.
   

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10. s

    stanley

    Chicago104 reviews

    4.0

    Dined on April 14, 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Our experience at Kona was very good. Other than our waitress not checking that often how we are doing everything was great. We will be back and it is worth the 12 mile ride to get there.
    

    Kona Grill - OakbrookResponded on April 15, 2025

    Hey Stanley, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your experience at Kona Grill - Oakbrook and that our team's efforts to serve you well were appreciated. We're sorry to hear that our service did not meet your expectations, and we'll certainly take your feedback into consideration as we continuously strive to improve our guest experience. We're glad to hear that you plan to return and we look forward to welcoming you back for another great dining experience. Best Regards, The Management Team
    

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