Lake Rabun Hotel and Restaurant

Review summary

1. R

   Robert

   Denver

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our sever was Taylor. She was outstanding! My daughter and I had a wonderful time and the food was amazing! Highly recommend!
   

   Lake Rabun Hotel and RestaurantResponded 4 days ago

   Thank you so much for your kind words! We're thrilled to hear that Taelor provided such excellent service and that you and your daughter had a wonderful time. We're also so glad you enjoyed the food! We appreciate your recommendation and hope to welcome you both back soon!
   

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2. r

   ryan

   Cancun

   1 review

   1.0

   1 review

   Dined on November 30, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   REALLY REALLY DISAPPOINTING. I had read decent reviews online and the pictures of the restaurant looked quaint and cozy. I was excited to have a nice dinner while our family was spending a weekend up in North Georgia. The service was REALLY bad. The greeter barely looked or spoke to us before shuffling us to our seat. The place was almost completely empty (we had 8:30pm reservations) so it wasn't b/c they were busy. The 1st thing I noticed as we sat down was one of the spoons on the white table cloth was coated in some thick hard brown substance (looked like chocolate?). I have no idea how someone didn't catch that while setting the table b/c it was extremely dirty. The server (who was very young) knew nothing about the menu, didn't know how anything was prepared and even didn't know if they had bread (spoiler: it was on the menu and they did). The small menu became even smaller as we went to order, b/c the steak, trout and veggie pasta were all out. Basically 3 of the things we were excited to have. The prime rib was the "substitute" for the steak and when I asked about it, the server mentioned "it's the 1st time the chef has made this so she didn't know anything about it". When it came out it tasted like the chef didn't know anything about it either. The salmon dish was bland and the burgers even lacking. I guess the bright spot of the evening was a decent glass of wine and the paintings hanging around the small nook we sat in. They were really pretty. It's just tough paying over $250 for a meal and service that poor. It really put a damper on the evening. Everyone left disappointed and honestly still a little hungry so we stopped at a gas station on the way back to our cabin.
   

   Lake Rabun Hotel and RestaurantResponded on December 2, 2024

   Thank you for sharing your feedback. It sounds like your experience fell short in several areas, I’m truly sorry to hear that. It’s disappointing when substitutions don’t meet expectations, and it’s understandable that the lack of confidence from the server added to the frustration. I’m glad to hear the wine and artwork were enjoyable, but it’s clear the meal didn’t live up to what you had hoped for. We really appreciate hearing your feedback, as it helps us to improve how we are able to serve our guests. Hopefully, you will allow us to make it up to you and show you what we are truly about here at Lake Rabun Hotel and Restaurant.
   

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3. V

   Virginia

   North Georgia

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gourmet dining in a charming rustic setting. History is written in the unique fireplace and natural timbers in the lobby.
   

   Lake Rabun Hotel and RestaurantResponded on December 4, 2024

   Thank you for your wonderful review! We're so glad you enjoyed the gourmet dining experience and the charming, rustic ambiance. We agree that our fireplace adds a truly special touch to the atmosphere. We hope to welcome you back soon for another memorable visit!
   

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4. S

   Steve

   Charleston

   12 reviews

   5.0

   12 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great meal all around! We are eating here again since we loved it so much.
   

   Lake Rabun Hotel and RestaurantResponded on November 29, 2024

   That's awesome to hear, we're so glad you enjoyed your meal. Thank you for the excellent review, and w e can't wait to welcome you back for another great experience!
   

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5. G

   Gayle

   Atlanta Metro

   5 reviews

   5.0

   5 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal & service celebrating our 51st Anniversary!
   

   Lake Rabun Hotel and RestaurantResponded on November 21, 2024

   Thank you for allowing us to be a part of your special day, we are thrilled you were able to enjoy your dining experience with us and hope you will come back and dine with us again soon!
   

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6. R

   Ron

   New Orleans

   7 reviews

   5.0

   7 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service! Worth the curves in the road to get there!
   

   Lake Rabun Hotel and RestaurantResponded on November 21, 2024

   Thank you for your wonderful feedback! We're so glad to hear you enjoyed both the food and service. We're definitely worth the scenic drive, and we can't wait to welcome you back for another great experience. See you again soon.
   

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7. m

   mary

   VIP

   Atlanta Metro

   6 reviews

   4.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   My husband and I had a delightful stay and dinner at the Lake Rabun Hotel. Our entrees were the Filet and the Pecan Crusted Trout, both were delicious! Our server was wonderful, and the drinks were very nice as well. We split an Apple Cobbler dessert - perfect finish to a wonderful meal!
   

   Lake Rabun Hotel and RestaurantResponded on November 21, 2024

   Thank you so much for your kind words! We're thrilled to hear that you and your husband had such a delightful experience at Lake Rabun Hotel. It’s fantastic to know that both the Filet and Pecan Crusted Trout were a hit, and we're glad the Apple Cobbler was the perfect finishing touch. We’re also so happy to hear you enjoyed the service and drinks! We can’t wait to welcome you both back for another memorable stay and meal. See you soon!
   

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8. A

   Amy

   North Georgia

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second time coming to the Lake Rabun Hotel Restaurant. We are from out of town and stay at a cabin nearby once a year. The tables in the outside dining area have a beautiful ambience. Our waitress Taylor recommended such tasty entrees and was so kind and accommodating all night. The Caesar salad was perfectly dressed. We now know why the pecan crusted trout is a fan fave (10/10), and the lamb chops were so tender. The seasonal drinks had so much flavor and were also very well thought out. All in all the Lake Rabun Hotel Restaurant shows so much attention to detail and we will continue to come back again and again.
   

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   Lake Rabun Hotel and RestaurantResponded on November 21, 2024

   Thank you so much for taking the time to share such a thoughtful review! We’re so happy to hear that your second visit was just as memorable as the first. It’s wonderful that you enjoyed the ambiance of our outdoor dining area, and we’re glad that Taylor was able to make your experience even more special with her recommendations and service. The Pecan Crusted Trout and Lamb Chops are definitely favorites, and we're thrilled you enjoyed them (along with the seasonal drinks!). Your kind words about the attention to detail mean so much to us, and we’re honored that you plan to return year after year. We can’t wait to welcome you back for many more great meals and memories! See you again soon!
   

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9. T

   Tracie

   VIP

   Coastal Georgia

   18 reviews

   3.0

   18 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We were seated. Server took drink orders. Delivered drinks. Asked if we were ready to order. The menu items that half of our party chose were unavailable. The prime rib sandwich and steak/eggs. Felt server had plenty of opportunities to let us know this info before we ordered.
   

   Lake Rabun Hotel and RestaurantResponded on November 21, 2024

   Thank you for taking the time to share your feedback. We’re really sorry to hear that some menu items were unavailable during your visit, and we sincerely apologize for the inconvenience. We agree that it's important for our team to communicate this information upfront, and we will make sure to address this with our staff to improve the experience going forward. We truly appreciate your understanding, and we hope you’ll give us another chance to provide a smoother, more enjoyable experience next time. Please feel free to reach out directly to us if you have any further concerns. We value your feedback!
   

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10. B

    Bob

    North Georgia

    1 review

    4.0

    1 review

    Dined on November 2, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Rustic restaurant with great ambiance. Well stocked bar with seasonal drink specials. Nice energetic staff. Pecan crusted trout was excellent.
    

    Lake Rabun Hotel and RestaurantResponded on November 21, 2024

    Thank you so much for your great review! We're so glad you enjoyed the rustic ambiance, seasonal drink specials, and the energy of our staff. It’s wonderful to hear that the Pecan Crusted Trout hit the mark for you! We truly appreciate your kind words and hope to welcome you back soon for another fantastic experience.
    

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