Lake Rabun Hotel and Restaurant

Review summary

1. G

   Gaines

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful opportunity to take our family to this rustic and exceptional lodge. Small menu for Christmas Eve dinner but it was fantastic. The staff were attentive and very pleasant. The prime rib was incredible Thanks so much!
   

   Lake Rabun Hotel and RestaurantResponded 2 days ago

   Thank you for sharing your wonderful experience! We're so glad you and your family enjoyed the rustic charm of our lodge. It's great to hear that the Christmas Eve dinner and prime rib were a hit! We truly appreciate your kind words about our attentive staff. We look forward to welcoming you back for more memorable moments in the future.
   

   Is this helpful?

   Report
2. L

   Lisa

   San Antonio

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great atmosphere, wonderful service, good food.... Wonderful place to celebrate Christmas Eve!
   

   Lake Rabun Hotel and RestaurantResponded 2 days ago

   Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. It was a pleasure having you celebrate Christmas Eve here, and we look forward to welcoming you back again soon!
   

   Is this helpful?

   Report
3. L

   Laura

   Charleston

   16 reviews

   5.0

   16 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely a wonderful place to have dinner! Delicious food. Yummy drinks. Nice atmosphere.
   

   Is this helpful?

   Report
4. K

   Karen

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing and lovely atmosphere. Service was top notch.
   

   Lake Rabun Hotel and RestaurantResponded 2 days ago

   Karen, Thank you so much for taking the time to review your experience dining with us, it truly means a lot. We here at Lake Rabun Hotel and Restaurant are thrilled you had a wonderful experience and cannot wait to have the pleasure to serve you again.
   

   Is this helpful?

   Report
5. L

   Larry

   Atlanta Metro

   24 reviews

   4.0

   24 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was delicious, the service was lovely. The only comment would be to make sure to wear warm clothing to dinner when the outside temperatures are at freezing!!
   

   Lake Rabun Hotel and RestaurantResponded 2 days ago

   thank you for your kind words Larry, and we hope to get the pleasure of being able to serve you again in the future.
   

   Is this helpful?

   Report
6. R

   Robert

   Denver

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our sever was Taylor. She was outstanding! My daughter and I had a wonderful time and the food was amazing! Highly recommend!
   

   Lake Rabun Hotel and RestaurantResponded on December 15, 2024

   Thank you so much for your kind words! We're thrilled to hear that Taelor provided such excellent service and that you and your daughter had a wonderful time. We're also so glad you enjoyed the food! We appreciate your recommendation and hope to welcome you both back soon!
   

   Is this helpful?

   Report
7. r

   ryan

   Cancun

   1 review

   1.0

   1 review

   Dined on November 30, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   REALLY REALLY DISAPPOINTING. I had read decent reviews online and the pictures of the restaurant looked quaint and cozy. I was excited to have a nice dinner while our family was spending a weekend up in North Georgia. The service was REALLY bad. The greeter barely looked or spoke to us before shuffling us to our seat. The place was almost completely empty (we had 8:30pm reservations) so it wasn't b/c they were busy. The 1st thing I noticed as we sat down was one of the spoons on the white table cloth was coated in some thick hard brown substance (looked like chocolate?). I have no idea how someone didn't catch that while setting the table b/c it was extremely dirty. The server (who was very young) knew nothing about the menu, didn't know how anything was prepared and even didn't know if they had bread (spoiler: it was on the menu and they did). The small menu became even smaller as we went to order, b/c the steak, trout and veggie pasta were all out. Basically 3 of the things we were excited to have. The prime rib was the "substitute" for the steak and when I asked about it, the server mentioned "it's the 1st time the chef has made this so she didn't know anything about it". When it came out it tasted like the chef didn't know anything about it either. The salmon dish was bland and the burgers even lacking. I guess the bright spot of the evening was a decent glass of wine and the paintings hanging around the small nook we sat in. They were really pretty. It's just tough paying over $250 for a meal and service that poor. It really put a damper on the evening. Everyone left disappointed and honestly still a little hungry so we stopped at a gas station on the way back to our cabin.
   

   Lake Rabun Hotel and RestaurantResponded on December 2, 2024

   Thank you for sharing your feedback. It sounds like your experience fell short in several areas, I’m truly sorry to hear that. It’s disappointing when substitutions don’t meet expectations, and it’s understandable that the lack of confidence from the server added to the frustration. I’m glad to hear the wine and artwork were enjoyable, but it’s clear the meal didn’t live up to what you had hoped for. We really appreciate hearing your feedback, as it helps us to improve how we are able to serve our guests. Hopefully, you will allow us to make it up to you and show you what we are truly about here at Lake Rabun Hotel and Restaurant.
   

   Is this helpful?

   Report
8. V

   Virginia

   North Georgia

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gourmet dining in a charming rustic setting. History is written in the unique fireplace and natural timbers in the lobby.
   

   Lake Rabun Hotel and RestaurantResponded on December 4, 2024

   Thank you for your wonderful review! We're so glad you enjoyed the gourmet dining experience and the charming, rustic ambiance. We agree that our fireplace adds a truly special touch to the atmosphere. We hope to welcome you back soon for another memorable visit!
   

   Is this helpful?

   Report
9. S

   Steve

   Charleston

   12 reviews

   5.0

   12 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great meal all around! We are eating here again since we loved it so much.
   

   Lake Rabun Hotel and RestaurantResponded on November 29, 2024

   That's awesome to hear, we're so glad you enjoyed your meal. Thank you for the excellent review, and w e can't wait to welcome you back for another great experience!
   

   Is this helpful?

   Report
10. G

    Gayle

    Atlanta Metro

    5 reviews

    5.0

    5 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great meal & service celebrating our 51st Anniversary!
    

    Lake Rabun Hotel and RestaurantResponded on November 21, 2024

    Thank you for allowing us to be a part of your special day, we are thrilled you were able to enjoy your dining experience with us and hope you will come back and dine with us again soon!
    

    Is this helpful?

    Report