Le Zoo

Review summary

1. B

   Boris

   VIP

   Las Vegas

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful experience: the food, the service, the ambiance. Actually, we are coming back there this weekend to celebrate my wife's birthday.
   

   Le ZooResponded 1 day ago

   Greetings Boris, Thank You, for your 5 star review! It's great to here that you enjoyed the food, the service and the ambiance. We look forward to having you with us this weekend to celebrate. Best Regards, Justin Maas General Manager
   

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2. P

   Pam

   VIP

   West Palm Beach

   364 reviews

   5.0

   364 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a standout. Food and service. Everything five stars.
   

   • 

   Le ZooResponded 1 day ago

   Hello Pam, Thank you for your glowing review! We're thrilled to hear that you had another standout experience at Le Zoo. Your kind words about our food and service truly mean a lot to us. We strive to provide the best for our guests and your feedback affirms that we're on the right track. We look forward to welcoming you back soon! Best Regards, Justin Maas General Manager
   

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3. G

   Gregory

   Dallas

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a reservation & was seated right away in a busy Monday night. Our server was attentive & polite. I do however wish they had something special or at least compted the dessert as I noted during the reservation that it was my Wife’s birthday. Only the hostess acknowledged & said happy birthday to my wife.
   

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4. D

   Dinorah

   Montreal

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best restaurant in the Bal Harbour shops! My favourite:)
   

   Le ZooResponded 2 days ago

   Thanks for the feedback, Dinorah! We're thrilled to hear that Le Zoo is your favorite restaurant in Bal Harbour Shops. We're honored to be your go-to spot for the best food and service. We can't wait to welcome you back soon. Best Regards, Justin Maas General Manager
   

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5. L

   Lazarus

   VIP

   London

   19 reviews

   4.0

   19 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As long time customers we always enjoy Le Zoo, but the only real negative are the wine prices. I am in the wine business and find it almost offensive to be charged over $100 for Whispering Angel that retails for $22 to $25, and there are other examples of this overpricing on the list.
   

   Le ZooResponded 3 days ago

   Thanks for the review, Lazarus! We're thrilled to hear that you've been with us for many years and continue to enjoy our restaurant. We appreciate your feedback about our wine pricing and we're always looking for ways to improve. We're sorry to hear that our wine list pricing didn't meet your expectations. We'll certainly take your comments into consideration. We hope to welcome you back to Le Zoo soon and provide you with a better experience. Best Regard's, Justin Maas General Manager
   

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6. L

   Lisa

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service, excellent food perfect setting. The restaurant just keeps getting better!!
   

   Le ZooResponded 3 days ago

   Hello Lisa, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your experience at Le Zoo. It's great to know that our service, food, and setting met your expectations. We appreciate your kind words and look forward to welcoming you back soon! Best regards, Justin Maas General Manager
   

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7. OT

   OpenTable Diner

   Miami

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the greatest meals I've ever had, the valentines day event was perfect!
   

   Le ZooResponded 3 days ago

   Thanks for visiting us, dear customer! We're overjoyed to hear that you had one of your best meals ever at Le Zoo. It's wonderful to know that you found our Valentine's Day event perfect, too. We strive to make every visit memorable and it seems we hit the mark with you. Looking forward to your next visit! Best Regards, Justin Maas General Manager
   

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8. A

   Adriana

   VIP

   Las Vegas

   6 reviews

   3.0

   6 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   We ordered appetizers and they forgot to bring them. We were 4 people, of the 4 main dishes they only brought 3, my dish arrived when the rest had finished eating. The waitress apologized to us many times, poor organization of the chef. Sad!
   

   Le ZooResponded 3 days ago

   Hey Adriana, We're truly sorry to hear about your recent experience at Le Zoo. We strive to provide our guests with an enjoyable dining experience and it's clear we fell short during your visit. We understand how frustrating it can be when items are not served in a timely manner and we're sorry for the mix-up with your appetizers. We also apologize for the inconvenience caused by the mix-up in the entrees. Your feedback is invaluable to us and we assure you that we will address these issues to ensure they do not occur in the future. We hope you'll give us another chance to make it up to you. Please let me know when you plan to return, we owe you a 5 star experience and want to make sure we provide you that from start to finish. Best Regards, Justin Maas General Manager
   

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9. A

   Andre

   Toronto

   15 reviews

   5.0

   15 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual, the restaurant, the staff and the food did not disappoint. Service was excellent, the dishes were cooked to perfection, and the wine hit the spot. Will be back soon.
   

   Le ZooResponded 3 days ago

   Hey Andre, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your visit to Le Zoo. Your kind words about our service, dishes, and the wine hitting the spot are truly appreciated. We strive to provide excellent food and service to all our guests, and it's wonderful to know we hit the mark during your visit. Can't wait to welcome you back soon. Best Regards, Justin Maas General Manager
   

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10. A

    Ana

    Miami

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It's sad to know this wonderful place will be closing in March. We had a wonderful lunch; the cucumber soup was divine, and our server incredibly pleasant.
    

    Le ZooResponded 6 days ago

    Hi Ana, Thank you for your kind words and for giving us a perfect rating! We're thrilled to hear that you enjoyed our cucumber soup and found our service to be pleasant. It's always a pleasure to know that our guests have had a great experience dining with us. We hope to have the opportunity to serve you again in the future. Best Regards, Justin Maas General Manager
    

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