Left Bank Menlo Park

Review summary

1. H

   Herman

   San Francisco

   18 reviews

   5.0

   18 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fun dinning experience. The bar was lovely and decor well done. The live band was playing during the dinner for four on Friday, 12/20. The cocktails, beer, and wine selection were nice, appetizers tasty, and the mains were well prepared and portioned.
   

   Left Bank Menlo ParkResponded 1 day ago

   Hello Herman, Thank you for your wonderful review and for rating us so highly! We're thrilled to hear that you enjoyed our live band and our bar area. We're glad you found our cocktails, beer, and wine selection to your liking. We're also glad to know that you found our appetizers tasty and our mains well prepared. We strive to provide an enjoyable dining experience for all our guests. We look forward to serving you again soon. Best wishes, Darvin Aragon General Manager
   

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2. R

   Rachel

   VIP

   San Francisco

   24 reviews

   5.0

   24 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We really like this place, the food is good and the service is on point. The two times that we ate here there was a party upstairs so it was a little noisy but overall a really good experience.
   

   Left Bank Menlo ParkResponded 5 days ago

   Thanks for the review, Rachel! We're thrilled to hear that you enjoyed your experience at Left Bank Menlo Park. It's great to know that our food and service met your expectations. We're sorry about the noise, but glad that you still had a good time regardless. We look forward to serving you again soon. Best wishes, Darvin Aragon General Manager
   

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3. l

   lynn

   VIP

   San Francisco

   44 reviews

   2.0

   44 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   What a disaster! We went to an early dinner, so it was not yet crowded for a Friday night. Our waiter seemed eager to please but was not very experienced. He brought my husband's soup before we even received our cocktails. We never got the bread we ordered. The sole was so overcooked that it was literally mush. First time that I've sent a dish back to the kitchen. I asked for soup., thinking that the waiter would explain the issue in the kitchen and bring it quickly. My husband was finished with his meal before I got it. When I asked the waiter why it took so long, he suggested that we not dine on the weekend. On the plus side, their French onion soup is always delicious, and my husband enjoyed the beet salad. The music was also great, but overall, a disappointing meal. I understand that restaurants are having a tough time these days, but for a restaurant that has been around a long time, we expected much better.
   

   Left Bank Menlo ParkResponded on December 9, 2024

   Dear Lynn, Thank you for your candid feedback. I'm sincerely sorry your experience fell short of expectations. It's clear we missed the mark in several areas — from timing of dishes to the quality of your meal — and I deeply apologize for these lapses. While I’m glad to hear you enjoyed the French onion soup, that doesn’t make up for the other shortcomings you encountered. We’re committed to improving and will address these issues with our team immediately. We truly value your loyalty and would appreciate the chance to provide you with a better experience in the future. Warm regards, Darvin Aragon General Manager, Left Bank Menlo Park
   

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4. K

   Katya

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great job my party enjoyed the food and the live music.
   

   Left Bank Menlo ParkResponded on December 9, 2024

   Dear Katya, Thank you for leaving a review. I'm thrilled you enjoyed your time with us and look forward to welcoming you back in the near future. Best wishes, Darvin Aragon General Manager
   

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5. T

   Tim

   Philadelphia

   1 review

   3.0

   1 review

   Dined on December 6, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Table service was very slow, and we arrived early before the restaurant was busy.
   

   Left Bank Menlo ParkResponded on December 11, 2024

   Thanks for the feedback. We're sorry to hear about your experience with our service. We strive to provide a seamless dining experience, and we apologize if we fell short this time. Your feedback is important to us, and we will certainly take it into account as we continuously work to improve. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Left Bank Menlo Park Management Team.
   

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6. S

   Susan

   VIP

   San Francisco

   16 reviews

   4.0

   16 reviews

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The beef stew was very good, the duck was good, but cold. The service started out slow but got better.
   

   Left Bank Menlo ParkResponded on December 6, 2024

   Thank you for sharing your feedback! We’re so glad you enjoyed the beef stew and found the duck to your liking, though we’re sorry it was served cold. That’s definitely not the standard we strive for, and we’ll address this with our kitchen team to ensure all dishes are served at the perfect temperature. We appreciate your patience with the service, and we’re happy to hear it improved as your visit went on. We’ll continue working on providing a more seamless experience from start to finish. We hope you’ll give us another chance to provide an even better experience next time.
   

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7. J

   Jeff or Lovinda

   VIP

   San Francisco

   48 reviews

   4.0

   48 reviews

   Dined on December 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and a classic French-inspired menu.
   

   Left Bank Menlo ParkResponded on December 5, 2024

   Dear Guests, Thank you for your feedback and for recognizing Carlos’ excellent service—it means a lot to us. I’m sorry to hear the onion soup and cheeseburger didn’t meet your expectations, and I appreciate your note about the drink pricing and pours. Your insights are valuable, and I’ll share them with our team as we strive to improve. We hope to have the opportunity to provide a better experience on your next visit. Best regards, Darvin Aragon General Manager Left Bank Menlo Park
   

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8. g

   george

   VIP

   San Francisco

   6 reviews

   2.0

   6 reviews

   Dined on December 1, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   If this rant saves someone a visit to this terrible Left Bank, I’m glad I wrote it. Sunday brunch. Kids wanted but there no croque monsieur. And what, also NO french toast!?!? Something about not having bread??? Our nice Server is apologetic but has no clue why that is the case. Keeps leaving half way during our order to put the order into the kitchen… Indifferent manager comes over to explain - Basically cannot be bothered to buy or make it. Offers a pathetic ham and cheese on their in house bread instead. The benedict is served practically cold/lukewarm. Salads are underdressed. Boeuf Bourguignon is quite good but the salmon hash is the saddest lox on a mcdonald’s esque hash brown ever. Wines don’t come until the end of the meal - Server forgot. Definitely the worst of the two Left Banks I’ve been to. And I still tipped 20% because it’s the bay area. Go to Bistro vida next door.
   

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9. L

   Linda

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   It was busy though service was on the slow side in between courses. Wanted tor give us the check before our dessert came.
   

   Left Bank Menlo ParkResponded on December 1, 2024

   Hello LindaCA, Thank you for taking the time to leave us a review. We're glad to hear that you found our food to be of a satisfactory quality. We apologize for the delay in service you experienced between courses. We strive to provide the best service possible, and we'll certainly take your feedback into account to improve our service. We hope to see you again soon at Left Bank Menlo Park. Best wishes, Darvin Aragon General Manager
   

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10. M

    Marcela

    Austin

    1 review

    1.0

    1 review

    Dined on November 28, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 1

    If a restaurant opens on a Holiday, management must make sure enough employees such up to work. More than 25 min for pre-fixed menu dessert. Completely forgot about us until I approached the greeter. The food was awful (plain simple salad, soup was cold, main entrees just ok, and apple pie with NO flavor at all) NOT worth the price… Mcdls should’ve been better
    

    Left Bank Menlo ParkResponded on December 1, 2024

    Hi Marcella, We're truly sorry to hear about your experience at Left Bank Menlo Park. It's disappointing to know that we fell short in providing you with the quality service we strive for. We appreciate your feedback and will certainly address this issue with our team. We're sorry that our dessert and food did not meet your expectations and that the apple pie did not have the flavor you were looking for. We will work on improving our service during the holiday season. We hope you'll give us another chance to serve you better in the future. Best, Left Bank Menlo Park Management Team
    

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