Level 2 Steakhouse

Level 2 Steakhouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kenneth

   Oklahoma City1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Service is slow, and there wasn’t that many people dining. There were two tables that had a couple of people each at them, and I noticed their service was very attentive same server at our table which had a group of six and our service seemed very sporadic. However,, I found out later that because we were a table of six they put the tip on automatically. Maybe this is why our service wasn’t very good because they knew there was a built-in TIP already? They didn’t have many of the menu items, but we made it work I will say the steak was very good. One group ordered mashed potatoes and they were cold. It was like they came out of the refrigerator. We did let them know about that. They replaced them. They were a little better, but still not hot like you would expected. This was our third visit here the prior to visits were wonderful. Five stars everything This time however we ordered onion rings. They were nothing like the ones we ordered in the past they were good, but they were on the level of sonic onion rings. In the past onion rings were thick cut the best I ever experienced. I went on and on for everyone to order the onion rings because they were so good, but they were just average at best this time. They didn’t bring my baked potato. The waiter said they would get me one which they did. It was like a baked potato that had been cooked the previous day and reheated. I’ve had two great experiences, and one not so good experience. Had this been my first experience it would’ve been my last. I know what Level 2 is capable of doing. I just didn’t get it this time which was very disappointing because I talked up Level 2 steakhouse so highly to my Brother and sister-in-law and our two friends Hopefully this was a one time thing. I would hate to remove Level 2 Steakhouse from my recommendations
   

   Level 2 SteakhouseResponded 2 days ago

   Thank you for your feedback regarding your recent visit to Level 2 Steakhouse. We apologize for the disappointing experience, especially after your previous wonderful visits. We made multiple attempts to reach out to you, as we value your feedback and would have loved to address your concerns while you were still at the property. We are sorry to hear about the slow service, food quality issues, and menu item unavailability. Please know that your feedback has been shared with our management and culinary teams, and we are taking immediate steps to rectify these issues. We hope to welcome you back and provide the exceptional experience you expect from Level 2 Steakhouse.
   

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2. J

   Jimmy

   Springfield1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steak was great and the server was exceptionally nice to the atmosphere was great
   

   Level 2 SteakhouseResponded 5 days ago

   Thank you, Jimmy. We appreciate your review!
   

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3. J

   Jeff

   Des Moines4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at Level 2 Steakhouse was outstanding! The food was prepared perfectly and the service was amazing. They took great care to make our anniversary celebration special! We will be back!
   

   Level 2 SteakhouseResponded 4 days ago

   Hi, Jeff. Thank you so much!
   

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4. S

   Steven

   Springfield1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   I took my mom for the Mothers Day brunch, it was mediocre at best. The server was great, the omelette station was subpar, could definitely use a few more protein and vegetable options. The waffle station should be made to order, not a fan of waffles in a chaffing dish (then tend to get soggy). The Bloody Mary mix, I absolutely wasn’t a fan of, however, they did have a very nice presentation, the ice sculpture, the table settings were very classy. Overall experience was pleasant, I found the experience over priced with the subpar quality of food.
   

   Level 2 SteakhouseResponded 6 days ago

   We sincerely regret to learn about your experience at our Mother's Day brunch. Thank you for taking the time to share your detailed feedback. We appreciate your comments on the omelette station, waffle preparation, and Bloody Mary mix, as well as your positive remarks about our server, presentation, and table settings. We strive to provide the highest quality in both food and service, and we're disappointed that we fell short of your expectations.
   

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5. A

   Amanda

   Unspecified1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Angel was wonderful taking care of my mom, sister, and I. Special thank you to Christine and the rest of the Level 2 team to take the time to making the atmosphere special for my mom. When she saw the flowers on her table she said “oh there’s irises!!!” (I know I brought them but it meant a lot that a little bit of her mom was with us)
   

   Level 2 SteakhouseResponded on May 12, 2025

   Thank you, Amanda. We appreciate your review!
   

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6. B

   Betty

   Springfield2 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was very good. Service was excellent! We enjoyed.
   

   Level 2 SteakhouseResponded on May 12, 2025

   Hi, Betty. Thank you so much 😊
   

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7. J

   Jarod

   Hawaii1 review

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Mother’s Day Brunch! Delivered on the smallest details, best brunch in all of Branson.
   

   Level 2 SteakhouseResponded on May 12, 2025

   Thank you, Jarod. We appreciate your review!
   

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8. T

   Terry

   St. Louis5 reviews

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! Our server Michael did a great job!
   

   Level 2 SteakhouseResponded on May 12, 2025

   Hi, Terry. We appreciate the kind words and are glad we could provide you with a positive experience!
   

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9. S

   Sheryl VIP

   Tucson40 reviews

   5.0

   Dined on May 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really love Level2. Suzanne is our favorite server. She is friendly, accommodating and always there to please! All the food is delicious and perfectly prepared. We have been enjoying Level 2 for years!
   

   Level 2 SteakhouseResponded on May 10, 2025

   Hi, Sheryl. Thanks for taking the time to share your positive experience. We appreciate it!
   

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10. t

    tom

    Oklahoma City5 reviews

    5.0

    Dined on May 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Had some excellent Villa M Moscato wine... along with Ribeye Steak and Roasted Rosemary Chicken and Asparagus. Great waiter and a interesting choice of steak knives. May 4, 5:45pm reservation.
    

    Level 2 SteakhouseResponded on May 6, 2025

    Hi, Tom. Thank you so much 😊
    

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