Level 2 Steakhouse

Review summary

1. M

   Michelle

   Mississippi

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First class experience. The food was absolutely amazing and the service was just as wonderful.
   

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2. H

   Haley

   Dallas

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   We had an absolutely terrible experience at this restaurant. We came here on thanksgiving expecting a 5 star experience based on the food prices and it was a horrible experience. When we got there we were there 30 mins before anyone brought us water or took any kind of order. Once we placed our order, it took another hour for the food to get there. Food was not great. Steak was dry. Not worth the money at all. We will not be back and I hope no one else wastes there money here.
   

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3. K

   Karolina

   Baltimore

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was great however they forgot about my son’s Birthday therefore only leaving a 2 star review. I called few days prior and 2 hours prior to arriving to make sure they were aware of it and the person I spoke to said yes and they would bring a dessert out. Very disappointed since this was my son’s first birthday that we spent together in 5 years with him being active duty. We drove 2 hours from Fort Leonard Wood for a Thanksgiving/Birthday dinner so very upset about this.
   

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4. J

   Julie

   Springfield

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Thanksgiving buffet was bountiful, so many options. Well space, no crowding. Food quality was extraordinary. Server was attentive, knowledgeable and helpful. Lots of smiles. *seafood tower was epic! * Thank you for this event. Michael and Julie Burnell
   

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5. B

   Bryan

   Memphis/West TN

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Kevin was a fantastic bartender/server. He was attentive without hovering. Great attitude...I imagine working hospitality on a holiday is difficult but he was completely delightful. Kevin is the best server we have had anywhere over the course of our stay in Branson. The variety of food selection and quality of the food was fantastic. Thought some of the dishes had cooled too much in the chaffing dished, so the logistics may need to be tightened up a bit.
   

   Level 2 SteakhouseResponded 1 day ago

   Thank you, Bryan. We appreciate your review!
   

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6. T

   Terri

   Baltimore

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Level 2 surpassed all our expectations. The Thanksgiving offerings were superb and after this meal I will be forever judging other upscale restaurants in how they compare to Level 2. Our family came from three states to spend the holiday together and our Thanksgiving brunch was the highlight for each of us. I seldom take the time to write restaurant reviews but the Level 2 meal and service were worthy of an excellent review.
   

   Level 2 SteakhouseResponded 1 day ago

   Hi, Terri. Thanks for taking the time to share your positive experience. We appreciate it!
   

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7. J

   Jeff

   Fayetteville

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was all fantastic!! The crème brûlée cream corn was unreal!
   

   Level 2 SteakhouseResponded 2 days ago

   Hi, Jeff. Thank you so much!
   

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8. a

   andrea

   Memphis/West TN

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food. Our server went above and beyond to make our meal the best!
   

   Level 2 SteakhouseResponded 5 days ago

   Hi, Andrea. Thank you so much 😊
   

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9. D

   Debbie

   Las Vegas

   1 review

   5.0

   1 review

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I went there for our 25th anniversary. It was our first time dining there and we were absolutely blown away. Our server was so professional and accommodating and kind. The steak was the best we had ever eaten. Overall, the entire experience was just fantastic. Highly recommend.
   

   Level 2 SteakhouseResponded 7 days ago

   Hi, Debbie. Thanks for taking the time to share your positive experience. We appreciate it!
   

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10. L

    Lina

    Houston

    1 review

    vip
    2.0

    1 review

    Dined on November 17, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    We travel often & visit high end restaurants even in our home city. Our visit to this restaurant was very disappointing. The waitress brought our appetizer prior to our bottle of wine. We kept having to summon our waitress because she would disappear even though the restaurant was not very busy. Our seafood was not satisfactory for the price. We wouldn’t go back as we spent over $250.00 in our meal experience & we’ve certainly have much better. We know Branson is not Houston, Chicago, NY., LA., etc. However, the restaurant is located within a beautiful Hilton hotel.
    

    Level 2 SteakhouseResponded on November 18, 2024

    We're sorry to hear about your experience at Level 2 Steakhouse. We strive for excellent service and quality food and regret falling short during your visit. We value your feedback on the service timing, seafood quality, and overall value. Please reach out at (417) 243-3433 to discuss this further. Your feedback is valuable in helping us improve our service and ensure a better dining experience for all our guests.
    

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