Louie's Wine Dive - Des Moines

Review summary

1. K

   Karolyn

   Kansas City

   10 reviews

   vip
   2.0

   10 reviews

   Dined on November 15, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   My husband and I ordered meals we had had and liked before. This time neither of our meals tasted the same, not even good, to be honest. We hope that was a fluke, because we like Louie’s Wine Dive.
   

   Louie's Wine Dive - Des MoinesResponded 1 day ago

   Thank you for your feedback. We're sorry to hear your meals didn’t meet expectations this time. We truly value your support and hope to make your next visit the great experience you’ve come to enjoy. We look forward to welcoming you back!
   

   Is this helpful?

   Report
2. J

   Julie

   Kansas City

   5 reviews

   5.0

   5 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dined on a Sunday afternoon. We had a party of 6. The server was very attentive and the pace was just right. We started off with the beignet and cheese curds. Both were excellent. Rum butter dipping sauce for the beignet was delish. The squeaky cheese were fried in a light batter which is how I like it. Had the eggs Benedict which was great. Also try the house rose wine.
   

   Louie's Wine Dive - Des MoinesResponded on November 14, 2024

   Thanks for spending your Sunday afternoon with us! We’re thrilled you enjoyed the appetizers, eggs Benedict, and our house rosé. Looking forward to welcoming you and your group back soon!
   

   Is this helpful?

   Report
3. G

   Grant

   Des Moines

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place. Solid food. Great service. Would go again.
   

   Louie's Wine Dive - Des MoinesResponded on November 14, 2024

   Thank you for the 5 stars! We hope to see you again soon.
   

   Is this helpful?

   Report
4. T

   Toni

   Des Moines

   4 reviews

   2.0

   4 reviews

   Dined on October 24, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Recent dining experiences here have been very hit or miss. Tonight was a miss. Our server forgot my drink and had to be reminded more than once. The food was ok but not up to the usual standard. We asked that the dessert be split between our two bills and he ended up splitting my entree and gave me the dessert - which was not the price I thought I saw on the menu. We did not ask for it to be corrected as we had somewhere we needed to be and didn’t have time.
   

   Louie's Wine Dive - Des MoinesResponded on November 1, 2024

   Thank you for sharing your experience with us. We're sorry to hear that your recent visit didn’t meet your expectations, especially regarding service and billing. Your feedback is invaluable as we work to ensure a more consistent and enjoyable experience for all our guests. We hope you’ll give us another chance to serve you better next time.
   

   Is this helpful?

   Report
5. A

   Andrea

   Des Moines

   15 reviews

   4.0

   15 reviews

   Dined on September 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waitress was very attentive and pleasant, I ordered the 4 pork gnocchi it was decent the guacamole was excellent a few more chips could be added loved the nice amount of the guacamole. My friend ordered the shrimp tacos she didn't care for the sauce but she said the spicy chicken sandwich with fries was delicious. I would like to see a few more assorted non alcoholic beverages. It's a nice place to go.
   

   Louie's Wine Dive - Des MoinesResponded on October 2, 2024

   Thank you for taking the time to share such detailed feedback! We're so glad to hear you enjoyed the guacamole and that your friend loved the spicy chicken sandwich. We appreciate your thoughts on the pork gnocchi and shrimp tacos, as well as the suggestion for more non-alcoholic beverages—definitely something we'll consider. It's great to know you had a pleasant experience with our attentive waitress, and we hope to see you back again!
   

   Is this helpful?

   Report
6. D

   David

   Des Moines

   4 reviews

   3.0

   4 reviews

   Dined on September 21, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Great food, as always, but service was slow and salads were delivered at same time as entrees.
   

   Louie's Wine Dive - Des MoinesResponded on September 23, 2024

   Thank you for your feedback! We're glad you enjoyed the food, but we're sorry about the timing of your service. We'll work on improving that for your next visit. Hope to serve you again soon!
   

   Is this helpful?

   Report
7. J

   Julie

   Des Moines

   2 reviews

   4.0

   2 reviews

   Dined on September 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Enjoyed the happy hour a lot. Brussels sprouts were good, the squeaky cheese was really good and the SCB sliders were bland and a cold bun. They definitely missed the boat on those. All in all perfect before going to the DSM Playhouse
   

   Louie's Wine Dive - Des MoinesResponded on September 23, 2024

   Thank you for joining us for happy hour! We're glad you enjoyed the Brussels sprouts and squeaky cheese. We appreciate your feedback on the sliders and will work to improve them. We hope to see you again!
   

   Is this helpful?

   Report
8. A

   Angie

   Des Moines

   1 review

   5.0

   1 review

   Dined on September 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the gluten free cheese curds! All of our food was great as was the service.
   

   Louie's Wine Dive - Des MoinesResponded on September 19, 2024

   Thank you so much for your review! We're delighted to hear you loved the gluten-free cheese curds and that both the food and service were a hit. We look forward to serving you again soon!
   

   Is this helpful?

   Report
9. K

   Kevin

   Des Moines

   12 reviews

   3.0

   12 reviews

   Dined on September 13, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food at Louie's is always good, and this was no exception. Unfortunately service has been spotty, and this wasn't a good night. Take this into consideration if you're on a time schedule.
   

   Louie's Wine Dive - Des MoinesResponded on September 23, 2024

   Thank you, Kevin for leaving us feedback. Thrilled the food is always good. We will review service expectations with our staff.
   

   Is this helpful?

   Report
10. J

    Jill

    Des Moines

    3 reviews

    1.0

    3 reviews

    Dined on September 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We made reservations in advance, then received a call half an hour before our time telling us they were closing because they only had one cook. Guess what, won’t be back.
    

    Louie's Wine Dive - Des MoinesResponded on September 4, 2024

    Hello Jill, thank you for the feedback. We apologize for the late notice. Please see your private messages.
    

    Is this helpful?

    Report