Maple & Ash

Review summary

1. M

   Mukund

   Chicago

   12 reviews

   vip
   5.0

   12 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We did the tasting menu which was excellent. Some of the cocktails were quite good as well. The noise level is difficult to tolerate if you really wanna have a conversation. It’s exceptionally loud. I found it minorly annoying that the waiter spoke with a soft tone and would keep changing His head position so I couldn’t hear what I was eating half the time. But other than that the food was exceptional and the quality of service was excellent.
   

   Maple & AshResponded 3 days ago

   Mukund, we appreciate your compliments on the chef's tasting menu and cocktails. Thank you. We strive to deliver exceptional food and service in an atmosphere that is often very vibrant. We are sorry if you encountered challenges hearing your server and we will address that. Hopefully, we'll have the opportunity to welcome you again, and next time, please ask the host to seat you in a more subdued section. We look forward to serving you again.
   

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2. E

   EMIILIO

   Barcelona

   25 reviews

   vip
   3.0

   25 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Terrible attention from the hostess made us wait more than 1 hour and 20 minutes, without giving any explanation and giving people tables who arrived after us. very bad attention .
   

   Maple & AshResponded 2 days ago

   Thank you for your visit, Emilio. We apologize for any delay you experienced in being seated. Please contact us with your reservation name, date, and time so we can look into what happened, apologize directly, and ensure it is not an issue again. Hopefully, we can have another opportunity to serve you someday soon, for what we're confident will be an excellent experience in every way. The Maple & Ash Chicago team
   

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3. j

   jasmeen

   Philadelphia

   9 reviews

   vip
   5.0

   9 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing delicious food. The ambience was top Notch! I can’t wait to come back
   

   Maple & AshResponded 3 days ago

   Thank you, Jasmeen. It's wonderful to hear how much you enjoyed our food and ambiance. We can't wait to have you back!
   

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4. K

   Katie

   Chicago

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dining experience! Delicious food & even better experience!
   

   Maple & AshResponded on November 14, 2024

   Thank you, Katie. It's wonderful to hear you had such an enjoyable experience. We look forward to serving you again someday!
   

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5. P

   Patrick

   Chicago

   17 reviews

   vip
   5.0

   17 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maple & Ash is outstanding. It was our first time dining at M & P and we will be back for sure. Our waiter Javier took excellent care of us.
   

   Maple & AshResponded on November 14, 2024

   Thank you, Patrick. We're so pleased you had a great time, and we'll be sure to pass on your compliments to Javier. We'd love to see you again someday!
   

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6. S

   Sophia

   Chicago

   1 review

   5.0

   1 review

   Dined on November 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Decided to celebrate my birthday at Maple and Ash and it was truly an unforgettable experience. From the moment we walked in, the service was impeccable—10/10! The staff made us feel welcome and taken care of, and we were delighted to receive a complimentary drink and appetizer, a nice touch that set the tone for the meal. The food was simply outstanding. Our steaks were cooked to perfection, exactly as ordered, and bursting with flavor. Every bite showed the quality of ingredients and attention to detail. I couldn’t have asked for a better meal. Our server was amazing and I will definitely be back.
   

   Maple & AshResponded on November 14, 2024

   Sophia, we truly appreciate you choosing to celebrate your birthday with us. Thank you for your wonderful comments on our food, service, and staff. Knowing you had such a delightful experience you had warms our hearts. Hopefully you'll be back soon for another memorable meal. Thank you!
   

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7. C

   Chris

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, outstanding service and amazing ambiance. My favorite restaurant for a special occasion.
   

   Maple & AshResponded on November 5, 2024

   Hi Chris. Thank you for your visit and this wonderful review. We love knowing we are your choice for special occasions and are happy to hear you enjoy our food, service, and ambiance so much. We look forward to serving you again in the near future.
   

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8. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall very pleasant. I had an allergy issue and they seem to accommodate for that. when it came to being aware and knowledgeable of the menus that contain certain allergies it was great but the restaurant didn’t offer much accommodations to alternatives. For example, seafood tower didn’t have an alternative for people allergic to it and if someone were to order the I don’t give a f** they would kinda be out of luck. I get that it’s hard to accommodate for ever allergy but data is being collected on allergies and the restaurant should have an idea of what the day is looking like and offer those kind of options if chef is willing. Also goes with the unreasonable hospitality motto and service was great but this could elevate it.
   

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   Maple & AshResponded on November 4, 2024

   We appreciate your feedback, and we thank you for highlighting our commitment to accommodating allergy concerns at Maple & Ash. We understand your need for more diverse alternatives and will see what we can do to enhance our offerings in situations like you mentioned. Thank you for your visit, and we hope to see you again soon. The Maple & Ash Chicago team
   

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9. H

   Heather

   Orange County

   58 reviews

   vip
   5.0

   58 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great time. The food is delicious and the vibe is fun and energetic. Perfect for celebrating any occasion. Cheers.
   

   Maple & AshResponded on October 30, 2024

   Hi Heather. Thank you for your many visits and this very nice review. We are happy to see you enjoy our food and vibe so much. We love helping guests celebrate special occasions, and we look forward to serving you again in the near future!
   

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10. T

    Tre

    Las Vegas

    17 reviews

    vip
    5.0

    17 reviews

    Dined on October 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Our server Q was outstanding. He was very attentive, courteous and provided great service.
    

    Maple & AshResponded on October 30, 2024

    We'll make sure Q hears your wonderful comments, Tre. Thank you. We're glad you had such an enjoyable visit, and we hope you'll join us again someday soon.
    

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