Melt

Review summary

1. J

   Joe

   Greater Boston

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waiter was outstanding. Knew the menu/offerings. Pleasant and gracious. Attentive to our needs and wants. Could not have had a better person waiting on our table. Much appreciated.
   

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2. C

   Connor

   Philadelphia

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was fantastic. He recommended the bolognese, which was delicious. There was a calm but vibrant ambiance that really enhanced the experience. Also not too insanely pricy for my girlfriend and I, considering we were both stuffed! Would definitely return.
   

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3. P

   Perla

   Philadelphia

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Not what I expecting it was a first experience for me and my family going out to eat in Christmas Eve. The service was not good at all. The waitress wouldn’t acknowledge everyone at the table. They took forever to bring my drink they gave me what I didn’t ordered at first and the food was mediocre.
   

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4. A

   Andrew

   Philadelphia

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Melt was able to fulfill my request for our favorite table which is always appreciated especially on a holiday evening. AJM
   

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5. M

   Madison

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my boyfriend’s and I’s anniversary dinner. It was amazing! We were only able to schedule a late reservation but they still gave us superb hospitality. For an appetizer we got the fried calamari. My boyfriend got the salmon special which was delicious and I got the Chicken Parmesan. To end the evening we had a coffee cheesecake which was out of this world! Our server was amazing as well.
   

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6. OT

   OpenTable Diner

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time at dinner last night! Thank you!
   

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7. J

   Joi

   VIP

   Charleston

   31 reviews

   3.0

   31 reviews

   Dined on December 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Used to love Melt…… but the menu hasn’t changed in years. It’s gotten boring! My food would have been good, but it was luke warm and not hot. I was a little disappointed
   

   MeltResponded 4 days ago

   Hello Joi, thank you for taking the time to leave your feedback. We are sorry to hear that your most recent experience did not live up to your rightfully high expectations! We actually launched an updated menu in November, with over 15 new dishes! Never hesitate to let your server know if your dish is not hot enough, we are always happy to provide a replacement for you to fully enjoy. Be assured your comments have been passed along to our management team. We are always looking to improve wherever we can, making your feedback very helpful to us. Thank you!
   

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8. B

   Bonnie

   Philadelphia

   23 reviews

   5.0

   23 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I highly recommend Melt to anyone looking for a great dining experience. The food is always delicious, the Service is excellent. It great for a special occasion or just a nice meal out. Great value for the money, also.
   

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9. m

   michelle

   VIP

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Melt was amazing. Beautiful decor, great food . My only complaint is it’s a little too dark which makes it difficult to view the menu. I would raise the dimmer a bit
   

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10. E

    Ellen

    Washington DC

    1 review

    3.0

    1 review

    Dined on December 16, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    We've gone to Melt a few times now, and this time we were a little disappointed. Server was very nice, but we could see that he had several large tables -ALL over the restaurant, which often made for slower service. 2 out 3 of our entrees weren't great. The fish special was underdone, crispy artichoke hearts were very soggy, and the pancetta in carbonara just tasted old. We were kinda bummed.
    

    MeltResponded on December 18, 2024

    Hello Ellen, thank you for taking the time to leave your feedback. We are so sorry to hear that your most recent visit didn’t meet the high standards you’ve come to expect from us. While we’re glad you received friendly service, we understand how a busy night may have impacted your overall experience, and we apologize for any inconvenience this may have caused. We’re especially disappointed to hear that two of your entrees weren’t up to par. Our culinary team works hard to ensure every dish is prepared to perfection, so we take your concerns about the fish special, crispy artichokes, and carbonara very seriously. Your feedback has been shared with our culinary team to address these issues. We look forward to welcoming you back in the future. Thank you.
    

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