Michael's On East

Review summary

1. BM

   BobM

   VIP

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   very enjoyable meals off the January epicurean menu
   

   Is this helpful?

2. E

   Eric

   Tampa

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Another fabulous dinner at Michael's on East. This is my wife's favorite place in the Sarasota area.
   

   Michael's On EastResponded 1 day ago

   Hello Eric, We're thrilled to hear that you and your wife consistently enjoy your dinners at Michael's On East! Your continued patronage means the world to us. We appreciate your high ratings for our food and service. We're always striving to provide an exceptional dining experience, and your feedback helps us do just that. We look forward to welcoming you back for another fabulous dinner soon. Best regards, The Management Team at Michael's On East
   

   Is this helpful?

3. B

   Bruce

   Tampa

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The sea base was wonderful. Prefect crust on the outside & tender overall. Lobster risotto was tasty. The France all inclusive chefs meal was not good. The soup was cold as was the veal entree. Very disappointing. They acknowledged our concern with a follow-up phone call.
   

   Is this helpful?

4. D

   Dick

   Tampa

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always excellent, service, presentation, food, etc.
   

   Michael's On EastResponded 2 days ago

   Thanks for the review, Dick! We're thrilled to hear that you always find Michael's On East to be excellent. Your kind words about our service, presentation, and food truly mean a lot to us. We look forward to serving you again soon. Best, The Management Team
   

   Is this helpful?

5. C

   Chet

   New York City

   25 reviews

   5.0

   25 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We all enjoyed the epicurean dinner. France was featured for this dinner. All of the selections were spot on and delicious. The service and ambience was perfect
   

   Michael's On EastResponded 2 days ago

   Hi Chet, Thank you for your wonderful review! We're thrilled to hear that you and your friends enjoyed your epicurean dinner featuring France. It's great to know that our selections hit the mark and that you found them delicious. We're also glad that our service and ambience met your expectations. We strive to make every visit to Michael's On East a memorable one, and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best regards, The Management Team
   

   Is this helpful?

6. E

   Elaine

   Tampa

   42 reviews

   5.0

   42 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience with food and service. The Epicurean menu is a wonderful opportunity to try different dishes from different cultures.
   

   Michael's On EastResponded 1 day ago

   Hi Elaine, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our food and service. It's always a pleasure to offer a diverse menu that includes dishes from different cultures. We strive to provide a memorable dining experience and your kind words are a testament to that. We look forward to welcoming you back to Michael's On East soon. Best regards, The Management Team
   

   Is this helpful?

7. M

   Michael

   VIP

   New York City

   10 reviews

   4.0

   10 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food at Michael’s was great, as usual. The service…not so much. Initial wait - 10 min past the reservation time (table was not ready). Very long waiting time between starter and main meal - without even a warning regarding how long it will take. Asked for extra bread during the wait, waiter said sure … and forgot about us. Steak arrived, but without a steak knife. Salmon arrived, but without a lemon (another 10 min wait to get it, after asking another waiter … I was almost over with the entree at that point). One of 2 deserts was the wrong one; error was addressed quickly, at least. Of course we will be back, for the excellent food … but we hope the service catches up.
   

   Michael's On EastResponded 5 days ago

   Hi Michael, Thank you for your review and for being a loyal customer. We're thrilled to hear that you enjoyed our food. However, we're sorry to hear about the service you received. We understand how frustrating it can be to wait, especially when you've made a reservation. We also apologize for the mix-up with your dessert. We appreciate your patience and patience with us in the past. We assure you that we are working on improving our service. We look forward to welcoming you back for a more seamless experience. Best regards, Michael's On East Management Team
   

   Is this helpful?

8. R

   Robert

   VIP

   Naples

   134 reviews

   5.0

   134 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   We are at Michael’s about once a month and are never disappointed. The Epicurean menu is our favorite. It allows us to explore different cuisines at reasonable prices. This month’s was no different. The dishes were all tasty and the portions were generous. The salmon was outstanding. The veal well-seasoned but a bit chewy. Dessert was scrumptious. We look forward to February.
   

   Michael's On EastResponded 5 days ago

   Hey Robert, We're thrilled to hear that you enjoyed your monthly visits to Michael's On East! It's fantastic to know that our Epicurean menu is your favorite and that you found the portions generous. We're glad that our salmon, veal, and dessert hit the mark for you. Your feedback is invaluable to us and we can't wait to welcome you back in February. Thanks for choosing us and for your continued support!
   

   Is this helpful?

9. C

   Caymangoodeating

   VIP

   Baltimore

   9 reviews

   4.0

   9 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was excellent but service was very slow
   

   Michael's On EastResponded 5 days ago

   Hello Caymangoodeating, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our food. However, we're sorry to hear that our service didn't meet your expectations. We always aim to provide excellent service to our guests and we regret that we fell short this time. We appreciate your feedback and will certainly work on improving our service speed. We hope to have the opportunity to serve you again soon. Best Regards, The Management Team at Michael's On East
   

   Is this helpful?

10. B

    Brandon

    VIP

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3

    This was our first visit to Michael’s on East and had heard so much about it. The food did not disappoint…we enjoyed an excellent meal and had some appetizers at the bar beforehand that were also fantastic. Unfortunately, the service (at the table, not the bar) was terrible. Our waiter said to us “I’m here to make sure you leave full and happy.” Well, the food took a very long time to arrive and our waiter disappeared for over 30 minutes. While sitting outside was very comfortable, and quiet, the direct view inside the ballroom with tables, and catering equipment wasn’t the best for ambiance. While the food was exceptional, a dining establishment of this calibur fell far short of what would be expected.
    

    Michael's On EastResponded 5 days ago

    Thanks for the feedback, Brandon. We're thrilled to hear that you enjoyed our food and found our appetizers to be fantastic. We're sorry to hear about the service you received, it's not typical of our standards at Michael's on East. We appreciate your patience and understand that it affected your overall dining experience. We're constantly working to improve and your feedback is invaluable. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Management Team
    

    Is this helpful?