Notch8

Review summary

1. G

   Gregory D

   Vancouver

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Very disappointing buffet offering, especially for the price per person. If the service is not going to be offered long enough to comfortably enjoy it, then a 1:15pm time slot should never be offered. Will never recommend it or partake again. Shame on you Fairmont. I am embarrassed having taken my family there for a special occasion.
   

   Notch8Responded today

   Dear Gregory, Thank you for dining with us and for taking the time to share your feedback. We pride ourselves on offering exceptional experiences and we regret to hear we fell short this time. We value your feedback and will be sure to share your comments with our team to help improve our offerings. Should you require any further assistance, please do not hesitate to contact me. We hope to have the opportunity to welcome you back for an experience that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

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2. M

   Mimi

   VIP

   Vancouver

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Surprisingly food quality was high. Not a lot of selection but what was put out was high quality.
   

   Notch8Responded today

   Dear Mimi, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

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3. A

   Alyssa

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent! Quality of food what you would expect for a fairmont.
   

   Notch8Responded today

   Hello, Alyssa, My name is Evan May, I am the General Manager at Notch8. Thank you so much for taking the time to leave this generous review! We look forward to seeing you again on your next visit. Cheers, Evan May
   

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4. K

   Kaveh

   Vancouver

   14 reviews

   5.0

   14 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely dinner set menu with perfect wine pairings. A fantastic and romantic evening, thank you
   

   Notch8Responded today

   Dear Kaveh, Thank you for choosing to celebrate with us and for taking the time to share your wonderful comments. We sincerely appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back for another memorable meal. Kind regards, Christopher Robinson Director of Food & Beverage
   

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5. N

   Nate

   Vancouver

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 1
   3. Service 4
   4. Ambience 5

   Loved being in the back room for Valentine’s Day! It made the evening feel very special. The food was not good. Croquettes were cold and the spatzle had no flavor and couldn’t even eat the duck.
   

   Notch8Responded today

   Dear Nate, Thank you for dining with us and for taking the time to leave your review. We appreciate your feedback and will be sure to share your comments with our team to help improve upon our offerings. We hope to have the opportunity to welcome you back soon for a visit that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

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6. J

   John

   Vancouver

   20 reviews

   5.0

   20 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Servers helpful. Generally quiet. Live music good and not obtrusive.
   

   Notch8Responded today

   Hello, John, My name is Evan May, I am the General Manager at Notch8. Thank you so much for taking the time to leave this generous review! We look forward to seeing you again on your next visit. Cheers, Evan May
   

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7. j

   jordan

   Vancouver

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Had a set menu 3 course meal for valentine’s Day. Food was under seasoned bland. The combinations were strange together and didn’t fit. Overall I was disappointed for what I paid.
   

   Notch8Responded today

   Dear Jordan, Thank you for dining with us and for taking the time to leave your review. We appreciate your feedback and will be sure to share your comments with our team to help improve upon our offerings. We hope to have the opportunity to welcome you back soon for a visit that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

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8. E

   Eva

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   The quantity is too small and the price is too expensive, not worth it. The environment is Japanese style, which doesn't seem to match the food。
   

   Notch8Responded today

   Dear Eva, Thank you for dining with us and for taking the time to leave your review. We appreciate your feedback and will be sure to share your comments with our team to help improve upon our offerings. We hope to have the opportunity to welcome you back soon for a visit that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

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9. A

   Adeel

   Vancouver

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Service was not as great as it could have been. Our section was not particularly busy and our server was chatting with infection game execs in a different part of restaurant, as she mentioned to us. Which is nice as to why she didn’t pay attention to her area. Multiple ppl complained, I was okay with, but my mother wasn’t. Open table comments where not addressed again, for special notes. We were put in the corner to the right as you walk in, didn’t complain. Food was mid, didn’t complain. Only really giving this feedback for app optimization really.
   

   Notch8Responded today

   Dear Adeel, Thank you for dining with us and for taking the time to share your feedback. We pride ourselves on offering exceptional experiences and we regret to hear we fell short this time. We value your feedback and will be sure to share your comments with our team to help improve our offerings. Should you require any further assistance, please do not hesitate to contact me. We hope to have the opportunity to welcome you back for an experience that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

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10. J

    John

    VIP

    Vancouver

    11 reviews

    3.0

    11 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    We felt rushed by the waiter. I don't expect to be rushed to vacate the table immediately after I have finished the meal.
    

    Notch8Responded today

    Dear John, Thank you for dining with us and for taking the time to leave your review. We appreciate your feedback and will be sure to share your comments with our team to help improve upon our offerings. We hope to have the opportunity to welcome you back soon for a visit that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
    

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