Notch8

Review summary

1. B

   Blake

   Toronto

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   I consider myself an avid traveller and diner. Notch8 is extremely over priced with poor ambiance and service. The food was of superior quality, so hats off to the back of the house. When they ask in the on-line reservation if it is a special occasion, you complete it…but staff don’t even read it. So I took the manager aside, explained situation and that it was a birthday - they then bring out one of those birthday desserts…and charge us $12 for it. One of our party ordered the dry aged striploin, but when our waitress was asked how many days it was aged or where the beef was from, they had no idea. Took about 40 mins just for a bread order. Additionally with live music playing by our table, was very difficult to have a conversation. In conclusion…in this price range, many other restaurants which would be much better options. I would not recommend Notch8 and nobody in our party of 4 intend to return.
   

   Notch8Responded 2 days ago

   Dear Blake, Thank you for dining with us and for taking the time to share your feedback. We pride ourselves on offering exceptional experiences and we regret to hear we fell short this time. We value your feedback and will be sure to share your comments with our team to help improve our offerings. Should you require any further assistance, please do not hesitate to contact me. We hope to have the opportunity to welcome you back for an experience that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

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2. K

   Kelly Yoosun

   Vancouver

   5 reviews

   vip
   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was the best brunch buffet I have ever had in Vancouver! Great service, the vibe and selections of food; and most importantly, all the foods were so delicious, fresh, and flavourful. I will definitely come back for this.
   

   Notch8Responded 2 days ago

   Dear Kelly, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

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3. A

   Ana Rosa

   Vancouver

   17 reviews

   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Notch 8 was the perfect venue to meet friends from out of town.
   

   Notch8Responded 2 days ago

   Hello, Ana, My name is Evan May, I am the General Manager at Notch8. Thank you so much for taking the time to leave this generous review! We look forward to seeing you again on your next visit. Cheers, Evan May
   

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4. e

   eric

   Vancouver

   1 review

   3.0

   1 review

   Dined on November 13, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Our server Dutchess made us feel welcome and had a good interest to connect with us. My steak was overcooked but still juicy and flavorful. That said, I would expect the back of the house to master temperature of the steak. If i may suggest one thing, I think the hostess on duty could/should have been more welcoming. There was no smile and my joiner finds her cold. We could not tell if she is naturally robotic, inwardly friendly or simply tired of the guests and door-to-door jobseekers. I have not seen this at other Fairmont outlets. I wonder if the standard may be different at this particular outlet.
   

   Notch8Responded on November 14, 2024

   Dear Eric, Thank you for dining with us and for taking the time to leave your review. We appreciate your feedback and will be sure to share your comments with our team to help improve upon our offerings. We hope to have the opportunity to welcome you back soon for a visit that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

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5. K

   Kim

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always enjoy dining at Notch 8; the service, food and atmosphere are always amazing!
   

   Notch8Responded on November 12, 2024

   Hello, Kim, My name is Evan May, I am the General Manager at Notch8. Thank you so much for taking the time to leave this generous review! We look forward to seeing you again on your next visit. Cheers, Evan May
   

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6. D

   Dangelie

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time going to Notch8, and I LOVED it. For ordering just appies from the happy hour menu, they were incredibly delicious and filling. The portions are good(not your pretentious tiny ones) and price is very good compared to the portions of the food. I'm 100% returning to this location to try a full meal :)
   

   Notch8Responded on November 12, 2024

   Dear Dangelie, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

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7. D

   Diane

   Los Angeles

   46 reviews

   vip
   5.0

   46 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fabulous service and food. Salad fab. Main - scallops and mussels in coconut milk sauce were the best ever had. Definitely go again!
   

   Notch8Responded on November 5, 2024

   Hello, Diane, My name is Evan May, I am the General Manager at Notch8. Thank you so much for taking the time to leave this generous review! We look forward to seeing you again on your next visit. Cheers, Evan May
   

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8. S

   Soumya

   Vancouver

   1 review

   3.0

   1 review

   Dined on November 1, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Our waitress was not attentive and did not ask about allergies. My food arrived with dairy which was not mentioned on the menu nor by the waitress. When I asked to reorder, the waitress did not mention if the other dishes had dairy which resulted in me ordering another dish with dairy (also not labelled on the menu)... We were disappointed by the lack of consideration and service.
   

   Notch8Responded on November 5, 2024

   Dear Soumya, Thank you for dining with us and for taking the time to share your feedback. We pride ourselves on offering exceptional experiences and we regret to hear we fell short this time. We value your feedback and will be sure to share your comments with our team to help improve our offerings. Should you require any further assistance, please do not hesitate to contact me. We hope to have the opportunity to welcome you back for an experience that meets your expectations. Kind regards, Christopher Robinson Director of Food & Beverage
   

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9. J

   Jack

   San Francisco

   10 reviews

   vip
   5.0

   10 reviews

   Dined on October 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, who we’ve seen many times, was wonderful. A joy to be served by her. The food was so great. Good portions, well prepared and presented. We go regularly to Notch 8 and expect to continue.
   

   Notch8Responded on November 1, 2024

   Dear Jack, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
   

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10. C

    Candy

    Vancouver

    1 review

    5.0

    1 review

    Dined on October 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I really liked the way the waiter who saved us was doing checking if everything was good and the food came in time and it was good i will definitely come again for dinner
    

    Notch8Responded on November 1, 2024

    Dear Candy, Thank you for dining with us and for taking the time to share your wonderful comments. We appreciate your feedback and will be sure to share your kind compliments with our team. We look forward to welcoming you back in the near future. Kind regards, Christopher Robinson Director of Food & Beverage
    

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