Ostra at Mokara Hotel & Spa

Review summary

1. B

   Brittany

   St. Louis

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious brunch. If you want to sit outside, early to avoid noisy walking crowds
   

   Ostra at Mokara Hotel & SpaResponded 7 days ago

   Brittany, Thank you for your wonderful review! We're so glad you enjoyed your brunch with us. We appreciate the tip about sitting outside early - it's great advice for a peaceful dining experience. We hope to welcome you back soon for another delicious meal.
   

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2. A

   Alan

   Philadelphia

   7 reviews

   vip
   5.0

   7 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent. Food was terrific and the atmosphere on the Riverwalk was so festive
   

   Ostra at Mokara Hotel & SpaResponded 7 days ago

   Alan, Thank you for your 5-star review! We're delighted to hear that you enjoyed our excellent service, terrific food, and the festive atmosphere of the Riverwalk. Being located right on the Riverwalk allows us to offer stunning views, and we're thrilled that it enhanced your experience. We look forward to welcoming you back soon!
   

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3. OT

   OpenTable Diner

   San Antonio

   29 reviews

   vip
   5.0

   29 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I’ve come to Ostra before and have always liked it but they really impressed last night! The east coast oysters were fresh, clam linguini was dangerously good and the martinis were very well done. Service was excellent and I was grateful the moved us inside even though I originally booked an outdoor table.
   

   Ostra at Mokara Hotel & SpaResponded 7 days ago

   Thank you so much for your glowing review! We're thrilled to hear that your recent visit exceeded your expectations. It's fantastic to know that the east coast oysters, clam linguini, and martinis were standout dishes and drinks for you. We're also glad our team was able to accommodate your seating request and provide excellent service. We look forward to having the pleasure of serving you again in the future!
   

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4. A

   Adil

   Miami

   1 review

   4.0

   1 review

   Dined on November 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 2

   We were seated right in front of the entrance/exit of the water taxi, not close to the restaurant at all. A party of drunk individuals were seating right behind us and it was way too loud to have a conversation despite sitting right next to someone. The server seemed overwhelmed and the food was as expected. You get what you pay for, maybe not here. Overall, not a great experience for an anniversary even though the restaurant was informed of the occasion with the reservation. Would like to add that there was an unwelcome guitarist that came to the table more than once despite being turned the first time.
   

   Ostra at Mokara Hotel & SpaResponded on November 11, 2024

   Thanks for the review, Adil. We're sorry to hear about the issues you experienced on your anniversary at Ostra. We understand how important the location is and we apologize if it caused any inconvenience. We're sorry for any disturbance caused by the noise and the music. Your feedback is valuable and we will certainly look into these matters to improve our dining experience for all our guests. We hope to have another chance to serve you better in the future.
   

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5. OT

   OpenTable Diner

   Dallas

   10 reviews

   vip
   5.0

   10 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for making us feel so special on our anniversary! YaYa took such great care of us, and the food and service was outstanding. We can’t wait to come back
   

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   Ostra at Mokara Hotel & SpaResponded 7 days ago

   Thank you so much for your kind words and for choosing to celebrate your anniversary with us! We're thrilled to hear that Yaya took great care of you and that you enjoyed both your food and service. We'll be sure to share your feedback with Yaya. Your feedback truly means a lot to us. We can't wait to welcome you back for another special experience!
   

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6. M

   Mike

   San Antonio

   2 reviews

   3.0

   2 reviews

   Dined on October 29, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Skillet steak had very little edible meat. Nearly all sinew
   

   Ostra at Mokara Hotel & SpaResponded on November 5, 2024

   Mike - Thank you for taking the time to share your feedback. We're glad to hear that our service met your expectations. However, we're sorry to hear that you were disappointed with the quality of our steak. We always strive to deliver high-quality dishes to our guests, and we regret that we fell short this time. Your feedback is valuable to us and we will definitely be addressing your feedback with our Culinary team. We hope to have the opportunity to serve you again and provide a better dining experience.
   

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7. J

   John

   San Antonio

   2 reviews

   vip
   5.0

   2 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful the food is terrific and the facilities are gorgeous.
   

   Ostra at Mokara Hotel & SpaResponded on October 28, 2024

   John, thank you for your wonderful review! We’re delighted to hear that you enjoyed the food and found our facilities gorgeous. We hope to provide another memorable experience on your next visit!
   

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8. o

   oswaldo

   San Antonio

   159 reviews

   vip
   5.0

   159 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing view to river walk, great food and better service
   

   Ostra at Mokara Hotel & SpaResponded on October 28, 2024

   Oswaldo, Thank you so much for your wonderful review and perfect ratings! We are thrilled to hear that you enjoyed the amazing view to the river walk and found our food to be top-notch. It's always our aim to provide top-notch service as well. We appreciate your feedback and look forward to welcoming you back to Ostra soon. Thanks again!
   

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9. D

   David

   Palm Springs

   9 reviews

   vip
   5.0

   9 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food as always !! Had the halibut and salad .
   

   Ostra at Mokara Hotel & SpaResponded on October 22, 2024

   David, We're thrilled to hear that you enjoyed your meal at Ostra! It's wonderful to know that our service and food met your expectations. We're always striving to provide the best for our guests, and your feedback is greatly appreciated. We look forward to welcoming you back soon.
   

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10. B

    Brandi

    Las Vegas

    39 reviews

    vip
    5.0

    39 reviews

    Dined on October 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were there on 2 different occasions I. The same day. We had stopped by just for drinks and had Nick as our server. He was amazing. He asked if we wanted food, and I told him we’d be back at 8 pm for dinner because we had reservations. He told us just to ask for him when we came back and he’d take care of us again.. we came back at our designated time for dinner and had Nick again for dinner. He made our dinner worth it. He’s an amazing employee and an asset to the company. Our food and drinks came out lightning fast and I never ran out of water!! A huge plus in my book. The scallop dish and calamari were to die for and very flavorful. We will be back! This is now on our too 5 spots for excellent service and food!! Thanks Nick!!
    

    Ostra at Mokara Hotel & SpaResponded on October 14, 2024

    Brandi, We're thrilled to hear about your wonderful experience at Ostra. It's great to know that our team made your dining experience at our restaurant memorable and that you enjoyed our scallop dish and calamari. We always strive to provide our guests with top-notch service and delicious food, and your feedback is a great testament to our efforts. Thank you for your kind words and high ratings. We look forward to welcoming you back for more excellent service and an amazing dining experience!
    

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