Pacific Rim Bistro

Review summary

1. E

   Elisa

   Atlanta1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Short story: we had to wait 2 HOURS before dinner was served. After sitting in all-day meetings, everyone wanted to grab dinner and get back to their hotels to relax but dinner was extended well into the evening. We had a reservation for 6 pm. Appetizers came out quickly which was helpful but we were all starving and getting frustrated after waiting for more than 2 hours for our dinner. Checking on us for service in between was rare as well so we had to flag them down to get drinks etc. The food was great but if we're paying $1200, we expect better service. I'll eat here for myself but its unlikely I'll ever book a group meeting again.
   

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2. L

   Lacey VIP

   Charleston13 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   No one let us know that the bar was closing at 9. We were shocked to find out that a restaurant in downtown Atlanta would stop serving at 9. We already had drinks so it would have been nice for our server to inform us of last call. When I asked for a glass of wine and she informed me the bar had closed, she had an attitude. She did bring me a glass of wine but then stomped around and slammed our bill on the table. She was very rude. We tipped her well despite her attitude.
   

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3. A

   Aileen

   Austin1 review

   5.0

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. Would definitely return. Also a good diverse menus between sushi, Thai and Ramen
   

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4. M

   Mike

   Atlanta2 reviews

   5.0

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Have dined there both for business & pleasure and been equally pleased.
   

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5. M

   Melissa VIP

   Philadelphia202 reviews

   5.0

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service are amazing. Mohamed, our server, is the best. Especially for a large party!!
   

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6. B

   Ben

   Alabama1 review

   5.0

   Dined on January 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly staff and great food. Accommodations were great!
   

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7. K

   Kelly VIP

   Jacksonville1 review

   1.0

   Dined on January 18, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Was not able to even check in, the restaurant was so behind. Stood in a giant crowd by the door, with other folks complaining that had much earlier reservations they’d been waiting for and no host in sight. Waited forever and finally just left hungry. Why are you even taking reservations??
   

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8. L

   Luvthegoodlife

   Nashville17 reviews

   3.0

   Dined on January 17, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Good was great. Service was horrible. We never got our drinks even after the food was delivered. It took 30+ minutes to get our check from the waiter so we could leave. They clearly did not have enough staff to manage the full restaurant during the Atlanta Mart.
   

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9. J

   Joy

   Atlanta2 reviews

   2.0

   Dined on January 17, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 1

   Okay, where to start… I will start with the good. The food was fantastic. Get the Brussel sprouts. Do it. Our waitress was sweet. It was not her fault that this restaurant was SEVERELY UNDER STAFFED!!! Two waitresses for the entire restaurant , not kidding. So our reservations were made a month ahead of time. We arrived 20 minutes early. The manager/owner/seating host located our reservation. He then told, rudely I’ll add, our group of three that he had a reservation coming at 7:45, we would need to leave by then. (Told us we had 1 hour and 20 minutes) We were all in shock and agreed, because what else could we say at 6:25 at night in Atlanta. We sat down and after waiting 20 minutes, a waitress came to get our drink and appetizer order. It took about 15 or so minutes to get our drinks( we then ordered our food) about 25 minutes before we got our appetizers and one was wrong. At this point we are in 45 minutes of our “you have 1 hour and 20 minutes “. Instant stress which made it very hard to enjoy our meal. Our food arrives to our table and we asked that the second appetizer be cancelled because we now have our food. We start eating and they bring the appetizer anyway. Our table hasn’t been served a refill on our water at any point in the night so far. Two of our three, are completely out. We had to ask for water. We have now been here one hour and 30 minutes. We sit and wait and wait for our check after finally get the attention of a random worker, he asks the owner/manager/seating host to get it. The food was fantastic. The Brussel spouts are the secret star of the show. They alone, will be why I would book here again.
   

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10. I

    Ian

    Montreal1 review

    3.0

    Dined on January 17, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Tempura batter was a bit heavy, but vegetables and shrimp perfectly cooked, for bite and flavour. Chicken teriyaki was good. Nice sauce, no big issues with chicken nor vegetables. Chicken was not very warm. Fried bananas dessert was a miss. Left the bananas and enjoyed the ice cream. Very friendly and attentive service, despite restaurant being packed. Not too expensive and felt like a happening place, full of trade show attendees.
    

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