Peaks Restaurant

Review summary

1. K

   Kathy

   San Francisco

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   I was excited to eat here because it was my birthday. I got to my reservation early and they got me in immediately, however, it took quite a while for my waitress to get to my table and only after I asked for her. I ordered the salmon which was dry and was served with a scoop of bland rice and a couple over cooked bok choy. I didn't finish the meal. The waitress was very nice and offered to compensate me but I just wanted to leave. This is a gorgeous restaurant with high prices so I expexted a better meal.
   

   Peaks RestaurantResponded 1 day ago

   Thank you for sharing your experience, and happy belated birthday! We're sorry to hear that your visit didn't meet your expectations, especially on such a special occasion. We appreciate your feedback about the service and the meal. It's great to know that the waitress offered assistance, but we understand that it didn’t make up for the overall experience. We strive to provide high-quality food and service, and we'll be sure to address your concerns with our team to improve. We hope you’ll consider giving us another chance in the future.
   

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2. D

   Donna

   Washington DC

   13 reviews

   5.0

   13 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an awesome experience! The food was delicious and gave large portions. The atmosphere was quiet. We sat next to the window so we had great views. The attendant was fantastic- our order was taken quickly and served within 10 minutes! The food was very flavorful. Dessert was fantastic. We were celebrating a friend’s birthday and she loves the attention. Everything was perfect. We definitely want to come back again!!
   

   Peaks RestaurantResponded 1 day ago

   Thank you so much for your wonderful review! We're thrilled to hear that you had an awesome experience celebrating your friend's birthday with us. It’s great to know that you enjoyed the delicious food, the quiet atmosphere, and the fantastic service. We always aim to provide a memorable dining experience, and we’re happy to hear we hit the mark for you. We can't wait to welcome you back again soon for another delightful meal!
   

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3. R

   Rick

   Coastal Georgia

   27 reviews

   5.0

   27 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We try to pick great restaurants for our dinner while vacationing. Since we wanted to take the tram anyway and the menu at The Peak seemed interesting, we got late afternoon tickets, saw a beautiful sunset, watched the lights come on across the valley and got a real surprise...the best meal so far in Palm Springs. The menu looked good; chef was supposed to be talented; prices were comparable to the restaurants we have been enjoying so we took a gamble not expecting greatness and hoping for good. We were astounded! We went to some of the big-name places in Palm Springs and have enjoyed a week of great dining, but The Peak amazed us. Service was good as one might expect. Some of the places we visited were nicer discounting the fact that we were at 8500 feet above sea level. The food was what surprised us. Great Osso Bucco and the Mushroom Ravioli was top notch! Best food on this vacation and a perfect Old Fashion too. We didn't expect this degree of fine dining as a part of our arial tram adventure, but we are so glad we gambled and were big winners!
   

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4. S

   Sandra

   New York City

   5 reviews

   2.0

   5 reviews

   Dined on December 22, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Food was not comparable to the stellar meal we had there a month ago. Disappointing ribeye, steak,, clearly far more fat than I expected., And also somewhat tough. Veggies look wilted, and though not overcooked it wasn’t pleasant to look at. Roasted red potatoes seemed as if they were leftovers from the day before, and the entire plate seemed to be far too greasy than it should be. The rack of lamb had gravy on top, and this unexpected surprise, spoiled it for me. The weight staff seem to be shorthanded, which accounted for some of the poor service, but our waitress never asked if we would like a glass of wine and indeed we did not get the glass of wine until the meal was half over. Perhaps it was the crowd that was there last night, And I have to allow that with perhaps a short staff, they simply could not cope very well. I think peaks does better when there are a few fewer people waiting.
   

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5. M

   MJ

   Miami

   3 reviews

   5.0

   3 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome dining experience at Peaks Restaurant located in the mountains via the Aerial Tram! The food was Superb! and the staff was professional and polite! Thanks for a Great Experience! MJ Franklin Wisconsin, USA
   

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6. S

   Scott

   VIP

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first visit to Peaks and we were impressed by the exceptional service and delicious meal at such an amazing location!
   

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7. C

   Cheri

   VIP

   Palm Springs

   12 reviews

   4.0

   12 reviews

   Dined on December 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It had been several years (pro-COVID) since we'd eaten at Peaks. At the time, the prices were such that it made it reasonable to pay the tram fare too. Not this time. A very basic dinner for 4 was over $450 all-in (1 appetizer, 6 cocktails/glasses of wine, 4 entrees, 2 desserts, 4 tram tickets, parking). It would be nice if dining got you a discount on the team fare. Or if locals got a discount to get there. It was a nice evening, but we won't be back.
   

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8. K

   Kurt

   Central Coast

   6 reviews

   5.0

   6 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Dining at The Peaks is certainly a unique experience. The view from up there is simply breathtaking. We enjoyed a very leisurely dinner as we enjoyed the view of Palm Springs and the Coachella Valley. The menu has a good variety of items especial considering the remote location. The food was well prepared and tree portions were large dsi show up hungry or think about sharing.
   

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9. M

   Michelle

   VIP

   Chicago

   47 reviews

   4.0

   47 reviews

   Dined on December 18, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was pretty and the food was good but none of us liked the tram ride up to the top. Packed like sardines. Other people having panic attacks, babies crying etc.
   

   Peaks RestaurantResponded on December 18, 2024

   Thank you for sharing your experience. We are glad to hear that you enjoyed the food and the scenery. However, we sincerely apologize for the cramped conditions during the tram ride. We understand that having other passengers nearby can make such discomfort worse. Your feedback is very important to us, and we will look for ways to improve the ride experience for all our guests. We will share your concerns with the Tramway Operations team. We look forward to the opportunity to welcome you back in the restaurant area in the future.
   

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10. J

    Jaylene

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on December 17, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Enjoyed our lunch at Peaks. Great friendly service. Fine was good. Great views obviously. Highly recommend. Atmosphere was pleasant and average noise level for a restaurant.
    

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