Reviews can only be made by diners who have eaten at this restaurant
- 4.5Food
- 4.4Service
- 4.4Ambience
- 4.3Value
Noise • Energetic
The Percy Arms is the ideal place to visit or stay for those looking for a relaxing break in informal but luxurious surroundings in the Northumberland countryside. The Percy Arms is in close proximity to some fantastic places including the spectacular Northumberland coastline, National Park, fine Castles and country houses, splendid churches and delightful towns and villages. We are dog friendly in our bar area if you wish to dine with your beloved dog.
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village pub / restaurant. The pub was busy when we arrived for our table at 7.30 but sadly soon emptied out by 8.30 pm, so we decided to leave as no atmosphere.\nHowever the food and the service was extremely good.","rating":{"food":3,"service":4,"ambience":3,"value":3,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Jane","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hello Jane,\nI am very pleased you enjoyed the food and the service was extremely good, we do apologise that the atmosphere died down but we do hope you visit us again soon.\nThank you - Emily","responseDateTimeUtc":"2025-04-29T08:38:11Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-28T05:36:08Z","dinedDateTime":"2025-04-26T19:30:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108081-43383-380076629998","text":"Friendly staff and great food, would highly recommend","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Sandra","metro":{"metroId":3032,"displayName":"Angus","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-20T17:05:37Z","dinedDateTime":"2025-04-20T15:00:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108081-43583-300050135770","text":"We had been recommended this pub so had high hopes but were very disappointed. To keep it brief, the service was slow and poor. Nobody came to our table to asking everything was OK, which it wasn't. We would have liked some extra sauces and the soft drinks which we'd already expressed were completely flat, were still completely flat after being refilled. We asked for them to be removed from our bill as we couldn't drink them, which they were. My husband had 14 chips on his plate of fish and chips. My lamb flatbread had barely any sauce or salad making it very dry. We would have considered a dessert if someone had come quicker to ask if we wanted one but had to go to the bar with our 5 year old so we could pay and leave. A large table of 8 behind us had sat with empty plates even longer than us and said \"well I suppose we won't be getting a dessert menu then\". It's very sad to see hospitality businesses missing out on vital trade due to poor service and simple things that could be easily don't better. Sadly won't be visiting again which is a real shame. I hope this can help the restaurant make improvements to give others a better experience.","rating":{"food":2,"service":1,"ambience":1,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Emma","metro":{"metroId":3167,"displayName":"Cheshire","__typename":"Metro"},"initials":"E","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-20T08:43:29Z","dinedDateTime":"2025-04-19T17:15:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108081-43656-340002887004","text":"We ordered the 3 meat roast. It came minus the chicken and when we asked they said they had ran out. No greens came with the food as advertised and it was only warm not hot. When we complained they said they would give us a discount, they took of £3.","rating":{"food":3,"service":3,"ambience":2,"value":2,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Kate","metro":{"metroId":3200,"displayName":"Manchester","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-14T07:12:59Z","dinedDateTime":"2025-04-13T17:45:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108081-43584-300058517100","text":"Enjoyed a two night stay at the Percy Arms, we had two evening meals and two breakfasts. I can honestly say there were no negatives at all over those four meals. \nThe staff were excellent, the food was delicious and a slightly different menu to the usual. \nThe attention to detail overall was outstanding, including the accommodation","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Sally","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for your lovely review and we hope to see you again soon at The Percy Arms Chatton.\nThank you - Emily","responseDateTimeUtc":"2025-04-24T15:22:42Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-13T15:48:18Z","dinedDateTime":"2025-04-11T19:00:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108081-43230-360063380026","text":"Very nice food let down by the service but the landlady made good by discounting our bill without us asking her to do so.\nThe halloumi starter was simple and delicious","rating":{"food":4,"service":3,"ambience":4,"value":4,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Gary","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"G","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for your feedback and we will take these service complaints on board as this isn't the experience we strive provide.\nWe do hope you will join us again soon.\nThank you - Emily","responseDateTimeUtc":"2025-04-24T15:24:20Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-10T08:11:30Z","dinedDateTime":"2025-04-09T19:00:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108081-43544-150232144255","text":"Great choice of food, good service, staff very friendly and helpful. Well done!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Peter","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"P","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-05T22:39:52Z","dinedDateTime":"2025-04-05T15:00:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108081-43403-390099842189","text":"Staff polite and very friendly, however extremely busy since Mother's Day.\nFood very nice quality and good veg selection. Best Sunday lunch we've had for weeks.\nThe vegetarian in our group had a more limited menu option.\nTable was a good size and the atmosphere in the room great.\nWe will be back.","rating":{"food":4,"service":3,"ambience":5,"value":5,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Tracey","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"T","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-30T20:17:23Z","dinedDateTime":"2025-03-30T16:30:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108081-43260-180231098888","text":"The Percy Arms produced a great experience for our party. The service was good and staff polite, friendly and attentive.\n\nThe food is very good 5","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Joseph","metro":{"metroId":3116,"displayName":"Newcastle","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-30T16:32:29Z","dinedDateTime":"2025-03-30T14:00:00+01:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-108081-43460-190231756709","text":"Amazing lunch - great food in a lovely setting. 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£5.00 per person
Percy Arms Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Energetic
Newcastle and Northumberland
Kid-friendly
Newcastle and Northumberland
Vegetarian-friendly
Jane
Newcastle1 review
Dined 5 days ago
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Sandra
Angus1 review
Dined on April 20, 2025
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Emma
Cheshire1 review
Dined on April 19, 2025
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Kate
Manchester2 reviews
Dined on April 13, 2025
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Sally
London1 review
Dined on April 11, 2025
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Gary
London8 reviews
Dined on April 9, 2025
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Peter
Newcastle1 review
Dined on April 5, 2025
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Tracey
Newcastle1 review
Dined on March 30, 2025
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Joseph
Newcastle1 review
Dined on March 30, 2025
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Laura
Newcastle1 review
Dined on March 30, 2025
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Percy Arms Hotel is rated 4.4 stars by 902 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
Main Street, Chatton, Alnwick, Northumberland NE66 5PS