Best Neighborhood Gem Restaurants in Willoughby

This was our first time at Pier W. We were seated at the Booth facing Lake Erie and downtown Cleveland. They said that’s the best table in the restaurant. Our waitress went above and beyond our expectations as she was always asking if we need anything and always making sure everything is ok. The meal exceeded our expectations as the meal was so good. You have to try the buckeye torte. Out of this world. We will definitely be back.

Our server Melanie was great. The food was amazing. It was a great experience.

As usual, was an absolutely wonderful experience. Expect to pay top dollar, but it’s truly worth the experience.

Consistently an enjoyable experience. My husband, friends, and I come here often enough and have always had a great experience. Tonight two out of four of us ordered veggie burgers because they are the best in town. Colleen, our server, was warm and professional. That is one of the hallmarks of this restaurant; it seems they hire experienced servers who get along with each other. 

Professional restauranters are running this restaurant. This is old school service. Front end staff is pleasant and knowledgeable. Managers are attentive. Bartender is a pro. Our apps (we had 4 I'm embarrassed to admit) were excellent. The crab app and the mushroom gnocchi app (available in bar) were outstanding. My entre (grouper) was very salty but I will give that a pass because everything else was excellent. If you are seeking an old school fine dining experience with knowledgeable and personable wait staff in Cleveland, it is basically down to Johnny's on Fulton and Blue Point. I put this place on a level with several first rate restaurants in Manhattan and Washington D.C.