Primarily Prime Rib - South Point Casino

Review summary

1. OT

   OpenTable Diner

   Philadelphia1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and great food. Love the South Point Casino
   

   Primarily Prime Rib - South Point CasinoResponded 2 days ago

   Dear valued guest, Thank you for your kind words and 5* rating; we are thrilled to hear that you always enjoy your dining experiences with us! We will be sure to share your comments with the team and we'll look forward to seeing you again soon. Kind regards, Primarily Prime Rib Management
   

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2. C

   Carey VIP

   Phoenix19 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always a great time and experience here. Always welcomed and treated amazingly. Highly recommended.
   

   Primarily Prime Rib - South Point CasinoResponded 2 days ago

   Dear Carey, Thank you for your kind words and 5* rating; we are thrilled to hear that you always enjoy your dining experiences with us! We will be sure to share your comments with the team and we'll look forward to seeing you again soon. Kind regards, Primarily Prime Rib Management
   

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3. K

   Kathy VIP

   Las Vegas31 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The prime rib was delicious , salad fresh , and baked potato was yummy. Excellent and friendly staff . Our server, Stephanie, is the best. We always ask for her.
   

   Primarily Prime Rib - South Point CasinoResponded 2 days ago

   Dear Kathy, Thank you for your kind words and 5* rating; we are thrilled to hear that you always enjoy your dining experiences with us! We will be sure to share your comments with Stefani and the rest of the team and we'll look forward to seeing you again soon. Kind regards, Primarily Prime Rib Management
   

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4. P

   Patti

   Phoenix7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service & food were excellent! We were a party of 4 adults a 10 yr old child and a baby. We were given time to visit without feeling rushed! It was a bit noisy but also crowded
   

   Primarily Prime Rib - South Point CasinoResponded 2 days ago

   Dear Patti, Thank you for your kind words and 5* rating; we are thrilled to hear that you always enjoy your dining experiences with us! We will be sure to share your comments with the team and we'll look forward to seeing you again soon. Kind regards, Primarily Prime Rib Management
   

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5. G

   Gayelord G

   San Francisco9 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All good! Love it there! Always consistent...been many times and never disappoints!
   

   Primarily Prime Rib - South Point CasinoResponded 4 days ago

   Dear Gayelord, Thank you for your kind words and 5* rating; we are thrilled to hear that you always enjoy your dining experiences with us! We will be sure to share your comments with the team and we'll look forward to seeing you again soon. Kind regards, Primarily Prime Rib Management
   

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6. J

   Jorri VIP

   Los Angeles12 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The actual prime rib was good. The baked potato was lukewarm and unable to melt the butter. No more spinach salad which is a HUGE disappointment. We were regulars. Not sure we'll go again.
   

   Primarily Prime Rib - South Point CasinoResponded 4 days ago

   Dear Jorri, Thank you for taking a moment to share your valuable feedback about your most recent dining experience with us. We appreciate hearing from all of our guests so that we are able to keep a pulse on how we are performing from a guests' perspective, and we are so sorry to hear that we let you down this time around. We will be sure to share your concerns about the spinach salad with our Chef, and hope that you will continue to dine with us in the future. Kind regards, Primarily Prime Rib Management
   

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7. A

   Andrew VIP

   Las Vegas3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great meal with fantastic service. We go here very time we stay at South Point and it is always great.
   

   Primarily Prime Rib - South Point CasinoResponded 4 days ago

   Dear Andrew, Thank you for your kind words and 5* rating; we are thrilled to hear that you enjoyed your dining experience with us! We will be sure to share your comments with the team and we'll look forward to seeing you again soon. Kind regards, Primarily Prime Rib Management
   

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8. OT

   OpenTable Diner

   San Joaquin13 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Prime rib was AMAZING. Crab cakes were also good. Very nice ambience with old school carts to serve baked potatoes prepared tableside. Service was absolutely awful. Took 15 minutes and multiple requests just to get water after we sat down. Then waiter forgot to put in our order, etc. But food was great
   

   Primarily Prime Rib - South Point CasinoResponded 7 days ago

   Dear valued guest, Thank you for sharing your honest feedback about your recent dining experience; we are so sorry to hear that our service standards were not met for your party, this time around. We are glad to know that our food made up for the lack of service, however, our standard is to provide top notch food with service to match, and clearly, we fell short. We will be sure to share your comments with the team for awareness of the opportunity and we'll hope that you will try us again in the future. Kind regards, Primarily Prime Rib Management
   

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9. OT

   OpenTable Diner VIP

   Las Vegas3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful experience at Primarily Prime Rib. Our server, Jana, was friendly and attentive. The manager, Vanya,is the best. Our food was delicious. I had the Cajun Prime Rib, cooked perfectly medium rare. My wife had crab cakes. My brother had the South Point cut, a 10 oz. perfectly prepared Prime Rib, and my stepson had a pork chop, which he devoured including chewing off of the bone! Of course we had a bottle of red wine to go with the dinner. All in all, a wonderful dinner.
   

   Primarily Prime Rib - South Point CasinoResponded 7 days ago

   Dear valued guest, Thank you for your kind words and 5* rating; we are thrilled to hear that you enjoyed your dining experience with us! We will be sure to share your comments with Vanya, Jana and the rest of the team and we'll look forward to seeing you again soon. Kind regards, Primarily Prime Rib Management
   

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10. W

    Wendi

    Portland2 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Server and other servers were exceptionally great!
    

    Primarily Prime Rib - South Point CasinoResponded 7 days ago

    Dear Wendi, Thank you for your kind words and 5* rating; we are thrilled to hear that you enjoyed your dining experience with us! We will be sure to share your comments with the team and we'll look forward to seeing you again soon. Kind regards, Primarily Prime Rib Management
    

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