Proof on Main

Review summary

1. R

   Rhonda VIP

   Western NC26 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Horrible service. Horrible drink. Brought 4 plates of food to a party of 3. Lesson learned!
   

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2. OT

   OpenTable Diner VIP

   Louisville2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Proof has us swooning every single time! Their vegan options are not just a token nod but a delight to the taste buds, artfully crafted and thoroughly satisfying. And oh, their drinks! Order something extra dirty, and you’re in for a scandalously good time. The ambiance is a hypnotic blend of quirky eclecticism—each room feels like an art exhibit, tempting you to get lost in time exploring every corner. The staff? Absolute pros, well-versed and genuinely amazing, adding that final touch of magic to our experience. Proof is a vivid escape for both the palette and the senses!
   

   Proof on MainResponded 1 day ago

   Thank you so much for this glowing review! We're beyond thrilled to hear that our vegan options, drinks, and ambiance hit the mark for you. We put a lot of care into crafting every experience, so it means the world to know it’s appreciated. Our team truly loves what they do, and it’s fantastic to hear that their passion shone through during your visit. We can't wait to welcome you back for another "vivid escape" — there’s always something new to discover at Proof! -Proof On Main
   

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3. J

   Jim VIP

   Indiana27 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Proof is always our favorite spot and always delivers - did have issue on wife’s meal that never worked out but otherwise the other 3 were great. Not writing them off but expect better next time
   

   Proof on MainResponded on March 2, 2025

   Thank you for your review and for being a loyal guest Jim! We’re happy to hear that the majority of your meal was enjoyable, but we sincerely apologize for the issue with your wife’s dish. We take all feedback seriously and will address this with our team to ensure a better experience next time. We appreciate you giving us another chance and look forward to welcoming you again soon for a flawless experience! -Proof On Main
   

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4. N

   Nadia

   Louisville5 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food and drinks excellent The service was good when food was brought to the table by other staff however the friendliness of our waiter was limited I would ask a question I would get a rude reply It s a lively place not recommended for a quite evening
   

   Proof on MainResponded on March 2, 2025

   Thank you for sharing your feedback Nadia. We're so glad to hear that you enjoyed the food and drinks! We sincerely apologize for the experience you had with the service. It’s important to us that every guest feels welcomed and valued, so we’ll be sure to address your concerns with our team. We truly appreciate your insights and will use them to improve. We hope you'll give us another chance to provide the exceptional service we aim for in the future! -Proof On Main
   

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5. B

   Barry

   Louisville2 reviews

   2.0

   Dined on February 26, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   Bar and table servers seemed to be distracted and not paying attention - had 3 bartenders right in front of me - talking to themselves - took 4 mins before one of them happened to turn and see me - ask if I wanted a drink - others in party sat at table and never did get served - they gave up and went to dinner table - 10 minute wait for first server - even had food come that was cold.
   

   Proof on MainResponded on February 28, 2025

   Thank you for taking the time to share your feedback Barry. We're truly sorry to hear about your recent experience, as it does not reflect the high standards we aim to provide. We sincerely apologize for the delay in service and the cold food you received. This is certainly not the level of service we strive for, especially during a business dinner. We appreciate your comments about the staff's behavior, and we will address this with our team to ensure that everyone is engaged and attentive to our guests. We value your business and would love the opportunity to provide you with a better experience in the future. Please feel free to reach out if you'd like to discuss this further or if there's anything we can do to make it right. Warm regards, Proof On Main
   

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6. M

   Michele

   Western KY2 reviews

   4.0

   Dined on February 26, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great breakfast at Proof on Main! It's a quiet, relaxed setting with delicious, healthy fare.
   

   Proof on MainResponded on March 2, 2025

   Thank you so much for your kind words Michele! We're thrilled to hear you enjoyed your breakfast at Proof on Main. We strive to create a relaxing atmosphere with delicious, healthy options, and it’s great to know we hit the mark for you. We look forward to welcoming you back soon! -Proof On Main
   

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7. L

   Laura l

   Chicago26 reviews

   4.0

   Dined on February 26, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Probably the best mussels we’ve ever had. My grilled wedge salad with chicken was fabulous! My husband really liked his bison burger. AND, delicious cocktails, and FABULOUS atmosphere!
   

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   Proof on MainResponded on February 28, 2025

   Thank you so much for your kind words Laura! We're thrilled to hear you loved the mussels, grilled wedge salad, and bison burger. It's great to know that the cocktails and atmosphere added to your experience as well. We can’t wait to welcome you back for another amazing meal! Cheers, Proof On Main
   

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8. J

   Jason

   Louisville7 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Welcoming and attentive staff members. Great food and ambience!
   

   Proof on MainResponded on February 28, 2025

   Thank you for the kind words Jason! We're so glad to hear that you enjoyed our food, ambiance, and the service from our team. We look forward to welcoming you back for another great experience! Best, Proof On Main
   

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9. J

   Jill VIP

   Hawaii6 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding!! Loved this place.
   

   Proof on MainResponded on February 24, 2025

   Thanks for the five-star review Jill! We look forward to serving you here again soon! -Proof On Main
   

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10. A

    Amy

    Jacksonville4 reviews

    2.0

    Dined on February 22, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    Our Caesar salad was tasty but drenched with two much cheese and lettuce for the small plate. Both entrees and side were served cold and had to be returned. When the food came, the side was redelivered 10 minutes before the entrees. The redelivered entrees were warm-ish but not at a temperature that you would expect to have a filet mignon and a pork chop served. The filet was ordered medium and came medium well-well done. The waiter offered a free dessert as compensation for our poor experience that we declined. He brought out a bowl of cotton candy that we didn’t want or try. Not a restaurant we would recommend or return to.
    

    Proof on MainResponded on February 24, 2025

    Thank you for taking the time to share your experience with us Amy. We truly regret that your meal didn’t meet the high standards we strive for. It sounds like we missed the mark on a few key details, from the Caesar salad to the temperature and preparation of your entrees. We sincerely apologize for the cold food and timing issues, and we’ll work to ensure that doesn’t happen again. We also understand the cotton candy surprise wasn’t exactly the right gesture, but we appreciate your patience. We value your feedback and would love to have the opportunity to make it up to you in the future. Wishing you all the best, and thanks again for sharing your thoughts! -Proof On Main
    

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