Quaglino's

Quaglino's reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. a

   andrew

   London1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   an excellent place for Sunday lunch. Very helpful and friendly staff.
   

   Quaglino'sResponded 1 day ago

   Dear Andrew, Thank you so much for your wonderful review! We’re so glad you enjoyed your Sunday lunch and that our staff made a positive impression. We hope to welcome you back soon! Kind Regards, Quaglino's Team
   

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2. S

   Sarah

   London1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   We went to celebrate my daughters birthday it was fab the band were amazing atmosphere lovely food great we will be back !!’
   

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3. w

   wendy VIP

   Birmingham4 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   The venue is beautiful. The music/entertainment was really good. I visited with 5 friends and we all had extremely good food. The service was very slow but that didn't stop us enjoying the evening as the music entertained us. We had to ask a few times for wine/bread/sauce as it didn't arrive very quickly which is disappointing when you are waiting to eat your food and the accompaniments are missing for a long time. Be aware of the 15% service charge and they also charge £10 each for the music. All in all it was a great experience and will return.
   

   Quaglino'sResponded 1 day ago

   Dear Wendy, Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear you and your friends enjoyed the food, music, and atmosphere—it’s wonderful to know the evening was memorable. We sincerely apologise for the delays in service and the wait for your accompaniments. Your feedback is very important to us, and we’ll be addressing this with our team to improve efficiency and ensure a smoother dining experience in the future. We’re so pleased you still had a great time overall and look forward to welcoming you back soon! Kind Regards, Quaglino's Team
   

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4. C

   Curtis

   London15 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great venue for a date as well as a larger party. Super staff, sophisticated ambience, live music. Smallish menu, but excellent quality for catering on such a scale. Expensive, but par for the course in London. A great night out!
   

   Quaglino'sResponded 1 day ago

   Dear Curtis, Thank you so much for your wonderful review! We’re so glad you enjoyed the ambiance, live music, and the service. It’s great to hear that our team made such a positive impression. We truly appreciate your feedback and are thrilled you had a fabulous night. We hope to welcome you back soon for another great experience! Kind Regards, Quaglino's Team
   

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5. D

   Dawn

   Surrey5 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Booked for a celebration and asked for a good seat my goodness we got that right in front of the stage fantastic! Service was second to none given how busy it was and everything was perfect for us. We enjoyed the live music the only thing we thought was lacking was the wine list did not have a lot of choice at the lower end of the price range. Cocktails were great with a clear amount of alcohol. Perfect place for us to celebrate we enjoyed every minute. We had realised after when my son ordered the faberge egg dessert that we could have had 20% off our bill by quoting faberge when booking we were sorry we had missed this offer and weren’t sure if open table would facilitate this.
   

   Quaglino'sResponded 1 day ago

   Dear Dawn, Thank you so much for choosing to celebrate with us, and for taking the time to share your feedback! We're thrilled to hear that you had a fantastic time, and we’re so glad we could provide you with a great seat right in front of the stage. It's wonderful to know that you enjoyed the live music and that our service met your expectations, especially during a busy time. We look forward to welcoming you back soon! Kind Regards, Quaglino's Team
   

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6. C

   Catherine

   London35 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fabulous place for a girls lunch, lots of atmosphere too with the Jazz band.
   

   Quaglino'sResponded 1 day ago

   Dear Catherine, Thank you for the lovely review! We’re so glad you enjoyed your girls' lunch and the atmosphere with the jazz band. We hope to see you back again soon for another great time! Kind Regards, Quaglino's Team
   

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7. J

   Jane

   London1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a fun brunch. Great atmosphere and food was really good. Will return
   

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8. J

   Jon VIP

   Warwickshire7 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   A really disappointing experience. We came to celebrate my mother’s 88th birthday and had a less than average time. Music too loud, service too slow (we obviously weren’t trendy enough as other tables were getting looked after far better) overcharged considerably on the bill (by £100) and things we ordered never arrived. Would not recommend this in any way shape or form other than the food which was reasonably good. I had been waiting a long time to experience Quaglino’s - it will be a long time until I am back, if I am at all. Major disappointment.
   

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9. K

   Kath

   Devon4 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely feel, great choice of food mix and match and bubbles were topped up lots. We also liked the music coming on and off at different points. Weren’t rushed out after the 2 hours. The issue is being presented with a bill for a ‘music charge’ of £5 a head when the brunch is sold on the basis it has live music, nowhere did it say on the website and this isn’t about the money but the principle of adding that on the end when it should be included in the overall cost. And does the band actually get any of that money?
   

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10. I

    Ishita

    London1 review

    1.0

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    The service was very poor. We had to wait over 45 mins for one starter and over 1 hour and 15 minutes for our main course. People who had arrived and ordered after us received their food quicker. Despite informing the waiter of an allergy on the table and enquiring how this would alter the potential dishes we wanted to order, we were not fully informed of the items that would be removed from the dishes, which meant that half of the items on the dish were missing once the food arrived - we would not have ordered this dish had we been told from the start (when we explicitly asked the waiter) what items would be altered. While they adjusted for one dish in the bill, the overall attitude of the service was very poor and we were not attended to well thereby making the evening a disappointment at Quaglino’s.
    

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