100 Wardour St

Review summary

1. J

   Jo

   Buckinghamshire

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Loved the bustling atmosphere in the bar, went downstairs to eat, great table at the front near the stage, service was excellent, quick, polite and attentive. Food was lovely. Live band was fabulous Overall a great night, plus they remembered it was my partners birthday as I let them know at the time of booking so they brought out a little birthday treat to eat!
   

   100 Wardour StResponded 2 days ago

   Thank you for your lovely review! We're thrilled you enjoyed the lively atmosphere upstairs, the great table near the stage, and our live band. It’s wonderful to hear that you found the food and service excellent, and we’re so glad we could help make your partner’s birthday special with a little treat. We look forward to welcoming you back for another great night soon!
   

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2. N

   Nicki

   Kent

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had a fabulous night and enjoyed excellent music from District
   

   100 Wardour StResponded 2 days ago

   Thank you for your review! We're so glad you had a fabulous night and enjoyed the music. We hope to see you again soon!
   

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3. G

   Gary

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   We had so much fun. While we were seated in front of the sound box, where the servers constantly had to walk in front of our table to deliver food and drinks, the servers were so attentive, friendly and helpful. The band was amazing and the atmosphere awesome! The only problem we experienced was that my wife’s prawns were very undercooked. But that wouldn’t put us off going again, or recommending this place to our friends and family. Great night!!
   

   100 Wardour StResponded 2 days ago

   Thank you for your wonderful review! We're thrilled to hear you had such a fun night and enjoyed the band, atmosphere, and our attentive service. We apologize for the issue with your wife’s prawns and will be sure to address it with the kitchen. We’re glad it didn’t impact your overall experience, and we can’t wait to welcome you and your loved ones back soon!
   

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4. D

   Daniel

   Brighton

   3 reviews

   2.0

   3 reviews

   Dined on November 23, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Overall I think this place is over rated. We visited the lounge area for dinner for a birthday dinner, the service was minimal, had to wait 30 minutes to be served my first drink. We ordered mash which didn’t even arrive and had to ask the waiter to cancel, and then when received the starter came with 1 peixe of bread which was very very small, we asked for extra but costed £3 per slice of sourdough bread. I would say this place is over rated. There menus on there website are not up to date and only serve festive menus which do not include the ribeye steak but yet charge £60 instead of £55. Overall I would provide a 3 out of 10 scoring.
   

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   100 Wardour StResponded on November 26, 2024

   Thank you for your feedback. We’re sorry to hear about the issues you experienced during your visit and truly apologize for the delay in service and any misunderstandings with the menu. We take your comments seriously and will address these concerns with our team to improve both service and communication moving forward. Please feel free to contact us directly if you'd like to discuss your experience further. We value your input and hope you'll consider giving us another chance to provide a better experience in the future
   

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5. S

   Sam

   Yorkshire

   2 reviews

   4.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Venue, atmosphere, food drinks all great! Band excellent!
   

   100 Wardour StResponded on November 26, 2024

   Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the venue, atmosphere, food, drinks, and the band. We look forward to welcoming you back soon!
   

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6. L

   Lauren

   London

   1 review

   1.0

   1 review

   Dined on November 16, 2024

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 4

   We were massively overcharged. Didn’t notice at the time, be careful if you book here
   

   100 Wardour StResponded on November 26, 2024

   Thank you for your feedback, and we’re truly sorry to hear about the overcharge. We take these matters seriously and would love to look into this further for you. Please feel free to reach out to us directly so we can resolve this as quickly as possible. We value your experience and hope to make it right!
   

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7. L

   Lauren

   London

   4 reviews

   2.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   We booked the Rhythm & Brunch at 3:30pm on a Saturday, I would say its good for large groups but definitely not for a couple. We moved table to the Juke Box brunch upstairs as couldn't see the menu (so dark) and couldn't hear each other as it was in full party vibes at 3:30pm. Food was ok, but nothing special. Downstairs was majority females, large groups of hen parties and 30th and 40th birthdays etc.
   

   100 Wardour StResponded on November 26, 2024

   Thank you for sharing your feedback. We're sorry to hear that the atmosphere and lighting didn’t meet your expectations. We appreciate your comments about the food and will work on improving the experience for all guests. We value your input and hope you'll consider giving us another try in the future!
   

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8. C

   Camilla

   London

   3 reviews

   5.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was such a good day activity for the girls! The music was amazing, the venue was brilliant and food was incredible. Would 100% recommend.
   

   100 Wardour StResponded on November 20, 2024

   Thank you for your fantastic review! We're thrilled to hear you had such a great time. We truly appreciate your recommendation and can't wait to welcome you back again soon!
   

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9. R

   Ralitsa

   Inverness

   4 reviews

   5.0

   4 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent venue for big groups, service was extremely fast for our group of 20 people, the restaurant was open until late so we were very happy to have well cooked and presented dinner at 10pm after a show. Thank you 100 Wardour team!
   

   100 Wardour StResponded on November 20, 2024

   Thank you for the wonderful review! We’re so glad to hear that our venue and service worked well for your group of 20. It’s great to know you enjoyed the dinner. We appreciate your kind words and look forward to welcoming you back soon!
   

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10. A

    Amy

    London

    10 reviews

    1.0

    10 reviews

    Dined on November 9, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Horrendous experience. Came for my birthday with friends. One of our party has a severe nut allergy and we were told the restaurant cannot accommodate for her allergy therefore she could risk eating but it would be on her or she could not eat. The staff were unhelpful and rude. As a result we decided not to stay for brunch. No apology or compensation was given despite them completely ruining our day out. A nut allergy is a very common experience and for such a large establishment to not cater for this is quite frankly disgusting and discriminatory. So disappointed and will not be returning. Do not bother wasting your money here.
    

    100 Wardour StResponded on November 12, 2024

    Thank you for sharing your feedback. We are truly sorry that your experience did not meet expectations. We take food allergies seriously, and while we always aim to accommodate guests, we do need to be transparent that due to the nature of our kitchen and potential cross-contamination risks, we cannot guarantee a completely nut-free environment. We apologize if this wasn’t communicated clearly or handled well by our team. We understand how important it is to feel safe when dining, and we regret that this impacted your celebration. Your feedback is valuable, and we will be reviewing our processes to ensure better communication moving forward.
    

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