360 Grille - Florence

Review summary

1. N

   Nathan

   Alabama

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Unbeatable view. Steaks were dry aged and absolutely delicious. The Bordelaise sauce was great. Wonderful experience.
   

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2. T

   Taylor

   Atlanta

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience all around. The newly renovated restaurant presents very well and the food accommodations are amazing. This is a fantastic place to go for a dinner with someone special or celebrate.
   

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3. M

   Martin

   VIP

   Alabama

   17 reviews

   4.0

   17 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was very good. Service was excellent. Our waiter was specifically very service oriented.
   

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4. T

   Tracie

   Mobile

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We were seated quickly because we had a reservation, but then it took over 2 hours to get our food.
   

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5. K

   Kim

   Alabama

   10 reviews

   2.0

   10 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   My experience at the 360 was not good. I had a reservation for 5 adults on a Friday evening at 7PM. We arrived ontime. Our table was not ready. We were asked if we would like to go to the bar for cocktails until our table was ready, which we decided to do. When we went to the bar and there was not enough seating at the bar for everyone so we sat at a hightop bar table, we were then asked if we just wanted to eat there. NO we want to eat at the revolving resturant we came to, not a high-top bar table. It then took over 30 minutes for them to get us 5 drinks to the table. We were finally, seated and appeitzers were ordered. No appeitizer plates were ever brought to the table. I had to request a wine list, to order a bottle for the table. Once we ordered our meals, we ordered 3 steaks, and 2 mixed grill entrees and sharable sides. It took over 45 minutes for them to arrive to the table. When they did arrive my mixed grill was COLD! Not cool, I mean cold. The others entrees were cool to cold as well and everyones steaks were overcooked. No one every asked how our meal was, if everything was ok or to our liking, etc. At this point we had been there almost 2 hours, and no one wanted to send anything back. We were all ready to leave. It was shocking to say the least. I know they just changed hands and are under a new brand name but they must do better when a table of 5 spends in the upwards of $700! So dissappointed. I will say I have eaten there in the past and this has never been my experience so I am unsure what happened to them this evening ut again I was so dissapointed. It will be a long time before I go back. Perhaps next time they might do better.
   

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6. J

   Johnny

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Remodel is nice, food was great! Our waitress Melinda was attentive. The manager (Danny)came by to make sure all was well. Danny had called me during the remodel to tell me when reopening day was. Me and my wife had a wonderful evening with our friends!
   

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7. M

   Matthew

   Alabama

   1 review

   5.0

   1 review

   Dined on January 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rachel did an outstanding job and the flowers were amazing
   

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8. L

   Laura

   Nashville

   5 reviews

   4.0

   5 reviews

   Dined on January 10, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   It was very quiet and very cold! The quiet was good. The cold not so much! Good food. Service was a little slow, but pleasant servers.
   

   360 Grille - FlorenceResponded on January 17, 2025

   We apologize for the temperature issue! Thank you for your understanding.
   

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9. A

   Aaron

   VIP

   New York City

   34 reviews

   4.0

   34 reviews

   Dined on January 5, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   This place is great, but tonight was not my best experience there. My food arrived a little cold. However, they were so nice, listened to my issue, and made it right. I enjoyed the rest of the evening. The service was great all night. The martinis were perfect. I’ve been here many times, both before and after the refurbishment. It is a great place to eat. My food issue tonight was an anomaly. I still highly recommend.
   

   360 Grille - FlorenceResponded on January 17, 2025

   Thank you for your understanding and patience! We hope to exceed your expectations in the near future.
   

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10. j

    jeff

    Alabama

    11 reviews

    5.0

    11 reviews

    Dined on January 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Newly remodeled and is looking terrific. Food was the best it’s been for the 20 years we have been going. Salads were huge and delicious . Lobster tail was as tender as it could be and oysters Rockefeller were just as good as were everything else we had.. (salmon).. They now have dry aged beef which looked great in the display case and I will get one on my next visit. Service was outstanding…thanks Nick.
    

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