Acanto

Review summary

1. B

   Bill

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always good. A little pricey, but that is the reality of downtown Chicago these days. Maybe that is why formerly packed restaurants are scraping.
   

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2. G

   Gladys

   New York City

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Service was great but one of the servers kept taking my plate without asking if I was done because it looked like it. The lobster ravioli was disappointing lacked in flavor and the pasta wasn't hot enough and a bit still hard not soft enough. The meatballs were good but a bit dried if you didn't have the sauce with it.
   

   AcantoResponded today

   Dear Gladys, We're glad that you enjoyed our service overall, despite the issue with the server who cleared your plate without inquiring whether you were still enjoying it. We will address and resolve the issue. We are sorry to hear our lobster ravioli and meatballs were lacking in taste and did not satisfy your palate. Your feedback is very valuable to us and will help us improve. We thank you for taking the time to share your experience and hope to welcome you back soon, as we are looking forward to providing you with an outstanding and unforgettable dining experience. Best regards.
   

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3. J

   Jurgen

   VIP

   Chicago

   45 reviews

   5.0

   45 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   In the Loop Michigan Avenue area, this is the best place to dine. Food preparation is consistently fine, the Italian wine-centric wine list is nicely constructed, and service is always outstanding. The pasta dishes here are the highlight, with perfectly executed and thoughtful flavor combinations. You feel comfortable and well taken care of in this charming restaurant.
   

   AcantoResponded today

   Dear Jurgen, Thank you for the great review and thank you for your patronage throughout the years. We're thrilled to hear that you consider Acanto the best place to dine in the Loop Michigan Avenue area and that you find our pastas and our award-winning wine list satisfying. We're also very pleased that our service met your expectations. Your kind words truly mean a lot to us. We're looking forward to your next visit. See you soon!
   

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4. L

   Luke

   VIP

   London

   18 reviews

   5.0

   18 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The best seafood fusilli I have ever had. EVER. ANYWHERE. I ordered this on the recommendation of my charming server. I am limited to 2000 characters on this review which means I cannot do it justice. The presentation - sensational. The taste sublime, other worldly. The tender way in which the lobster was cooked and how it seemed embrace the bisque and envelope itself in the sauce. Let me see if I can try and explain how good the seafood bisque sauce was; the spice was fragrant and tantalized the nose, the taste was long and complex; what was more enthralling? The creamy richness of the sauce, the delicate piquancy of the spice or the creamy richness of the texture. I am not sure - but I think it is worth many more trips to see if I can find out. One other point to note, the maitre d was charming and so knowledgeable about the menu but was genuinely passionate about the food and wine. I do not mean that this enthusiasm was faux or contrived but genuine and heartfelt and really elevated the evening from humdrum to exceptional. Thank you.
   

   AcantoResponded 4 days ago

   Dear Mr. Williams, We are thrilled to learn that you enjoyed the fusilli and that you had a pleasant evening with us. Thank you for the amazing review! We are looking forward to hosting you again next time you are in town! Best regards!
   

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5. G

   Gretchen

   Chicago

   8 reviews

   2.0

   8 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   The dish I ate was bland and made me ill afterwards
   

   AcantoResponded 4 days ago

   We are sorry to hear that you did not enjoy your dish, Gretchen. We prepare our dishes with the best ingredients we can source from the various purveyors in town, always striving to provide the best food and greatest experience to our guests. Nevertheless, this time, we have failed you and we sincerely apologize for that. shall you decide to give us another chance, we are glad to invite you back for dinner on us. Best regards!
   

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6. D

   Deborah

   VIP

   Chicago

   38 reviews

   5.0

   38 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is amazing. I always enjoy taking my clients there for lunch. They love it
   

   AcantoResponded 4 days ago

   Thank you for the kind words, Deborah! We are looking forward to hosting you and your clients again soon! Kind regards!
   

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7. S

   Sheila

   VIP

   Chicago

   36 reviews

   5.0

   36 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent as usual. Meredith is the greatest server and knows her wine.
   

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8. O

   Octavio

   VIP

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and dishes. Phillip was very patient when one in our party was delayed. Never a bad experience at Acanto
   

   AcantoResponded 4 days ago

   Thank you for the kind words, Octavio! Best regards!
   

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9. R

   Robin

   Detroit

   3 reviews

   4.0

   3 reviews

   Dined on February 21, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   We love this place and try to go whenever we get to Chicago. The service has always been impeccable but this time they brought our appetizer twice and even though we told them we had theater tix (which is one of the reasons we like this place), our entrees came out with only 10 minutes to go. They tried to make up for it by offering some coffee for after dinner, but the last thing we had was time to stick around for coffee. We are willing to chalk it up to a one visit meal and will give them another shot. Hopefully it won’t happen again.
   

   AcantoResponded 1 day ago

   Dear Robin, Thank you for your feedback! We apologize for the inconvenient. We are usually very good at serving our patrons in a timely fashion so they can catch their curtains, as we are a “pre-theater” restaurant. Nonetheless, this time we have failed you and for that we apologize to you profusely. Thank you for willing to give us another chance. We promise you we won’t fail you next time! Best regards.
   

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10. k

    katie

    VIP

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on February 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food here is delicious and the ambience is beautiful. The servers and staff are very accommodating and observant. I was here once before, and one of the staff remembered me from months ago! The happy hour is phenomenal overall, but especially for downtown Chicago! I look forward to coming back!
    

    AcantoResponded 4 days ago

    Thank you, Katie! We will take "phenomenal" as a compliment any day! We are looking forward to your next visit! Kind regards!
    

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