Afternoon Tea at the Sugar Loaf Lounge

Review summary

1. S

   Sarah

   Dublin

   1 review

   2.0

   1 review

   Dined on December 1, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service very poor. Asked for numerous items several times and never got it. Asked for milk after tea. Took almost 15 minutes to get milk. Asked for our bill 4 times. Asked for boxes for leftovers 3 times. So slow and very very poor service.
   

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2. j

   janice

   Dublin

   5 reviews

   5.0

   5 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brought my mother for afternoon tea here and we all really enjoyed it. The food was delicious and plentiful, we couldn't even finish it all so they boxed it up for us. Staff were very pleasant, attentive and friendly. View of sugar loaf was fab. The piano player was brilliant and made the ambience perfect. I'd highly recommend here. It's so relaxing and the place is done up lovely for Christmas.
   

   Afternoon Tea at the Sugar Loaf LoungeResponded on November 28, 2024

   Dear Janice, Thank you so much for your review. We truly appreciate your kind words which I have shared with the team. I am delighted you had such an enjoyable experience and I hope we can welcome you back in the near future. Kind regards, Louise Turley Bar & Lounge Manager
   

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3. I

   Ian

   Dublin

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the lovely phone call the day before arriving, to the time we parked and walked in the door, staff, hotel and overall feel was so welcoming. Amazing place for a birthday celebration and the staff singing happy birthday made my partners week!!! Thanks so much. Above and beyond expectations.
   

   Afternoon Tea at the Sugar Loaf LoungeResponded on November 28, 2024

   Dear Ian, Thank you so much for your lovely review. We truly appreciate your kind words which I have shared with the team. I am delighted you had such an enjoyable experience especially for your partner's birthday and I hope we can welcome you back in the near future. Kind regards, Louise Turley Bar & Lounge Manager
   

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4. N

   Nadia

   Leinster

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a delightful afternoon tea experience! The service was exceptional—attentive, friendly, and made us feel very welcomed. Every detail was beautifully thought out, from the presentation of the food to the cozy atmosphere. The food was absolutely delicious, with a wonderful selection of fresh pastries, finger sandwiches, and perfectly brewed tea. Overall, it was a fantastic experience, and I’d highly recommend it to anyone looking for a relaxing, indulgent afternoon.
   

   Afternoon Tea at the Sugar Loaf LoungeResponded on November 28, 2024

   Dear Nadia, Thank you so much for your kind review. We truly appreciate your fantastic feedback which I have shared with the team. I am delighted you had such an enjoyable experience and I hope we can welcome you back in the near future. Kind regards, Louise Turley Bar & Lounge Manager
   

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5. OT

   OpenTable Diner

   Dublin

   1 review

   5.0

   1 review

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a wonderful experience. The food and ambience were amazing, the staff were very friendly and professional. I was very happy to have an opportunity to celebrate my promotion there today !
   

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6. A

   Andrew

   London

   2 reviews

   5.0

   2 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely afternoon tea, great food and very attentive, though not intrusive, service.
   

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7. M

   Mitch

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a lovely afternoon tea treat, so relaxing with delicious food and spectacular views. The staff are all very helpful and friendly, we will definitely be back for another afternoon treat!
   

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8. EF

   EamonF

   Dublin

   4 reviews

   5.0

   4 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyable experience. Lovely atmosphere. Server Áine was excellent and really made it wonderful.
   

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9. V

   Vera

   Leinster

   1 review

   5.0

   1 review

   Dined on October 20, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Noise level of people in the area on check out was very high. Service by Clodagh was amazing. She was friendly attentive great attitude very good at serving very knowledgeable and great at dealing with people. Ash was very good at serving the coffees with a coffee art. Emilio was amazing at playing the piano a great asset to the Hotel great musician and created an amazing atmosphere in the Sugar lounge area.
   

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10. A

    Aoife

    London

    3 reviews

    5.0

    3 reviews

    Dined on October 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Hannah and her team were very accommodating and moved our table from the heat of the sun without any bother.
    

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