- Overall 1
- Food 2
- Service 1
- Ambience 1
The photos of this hotel have been carefully framed and designed, to portray this hotel as a elegant, sophisticated venue. The reality is very disappointing. It isn’t a real Manor House. It is an ugly angular building, with old style brick clad on one side, to give to the appearance of an old manor. It’s located in the middle of a housing estate! When you walk in, it is dark and dingy and the first thing that greets you when you walk in (apart from the fact that there are no staff in reception), is a seaside style amusement arcade in the lobby. There is no one there to greet you. There are no signs to direct you to the restaurant. When you get to the restaurant, it’s a massive disappointment. The decor is really tired and It’s under staffed. We waited over 35 minutes for an afternoon tea for 3. To put that in context; They knew we were coming. The food selection was pre-ordered and there we only about 10 people in the restaurant. And yet it still took 35 mins to arrive. When it did, it was just ok. It wasn’t a refined experience and it definitely wasn’t worth £22 per head.
VERY DISAPPOINTING!
