Al Biernat's - North Dallas

Review summary

1. D

   Daniel

   VIP

   Melbourne

   11 reviews

   5.0

   11 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great steak, great wine, great food, great service.
   

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2. J

   Jeff

   VIP

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great night with friends. Food and service outstanding as always. Thanks Brad!!
   

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3. R

   Randye

   VIP

   Dallas

   16 reviews

   5.0

   16 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch was outstanding as always. Griff was our server today and was very accommodating and friendly. Best filet in this town, or any town for that matter. The white chocolate bread pudding with vanilla ice cream is pure Heaven! Always wonderful to see San also.
   

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4. j

   jon

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My Favorite in Dallas, great food and service. Great place for after work cocktails. J
   

   Al Biernat's - North DallasResponded 2 days ago

   Hello Jon, we're so very happy that you enjoy your dining experience every time you're here. And it's always nice to see you! Sam C Manager
   

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5. M

   Michael

   VIP

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always elegant , always delicious! Loved the crab corn chowder!
   

   Al Biernat's - North DallasResponded 1 day ago

   Thank you so much Michael for your 5-star review! The Corn and Crab Chowder is one of my favorites too! Hoping to see you again very soon! Cliff Bennett General Manager
   

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6. C

   Cheryl

   Dallas

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful service and atmosphere. Thanks for a lovely afternoon lunch at the restaurant.
   

   Al Biernat's - North DallasResponded 4 days ago

   Cheryl, It was a pleasure having you all in for lunch! I'm so happy to hear you enjoyed the great service and lovely atmosphere. We look forward to seeing you again soon. Best regards, Marty Collins Manager
   

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7. J

   Jack

   VIP

   Dallas

   59 reviews

   5.0

   59 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic lunch experience sitting at the bar this time, our server, Justin was very knowledgeable and a great guy !! All of our food was cooked perfectly and delicious and I look forward to our next visit . Thank you
   

   Al Biernat's - North DallasResponded 2 days ago

   Hello Jack, Thank you so much for your five-star review and thank you for the shout out to Justin, indeed Justin is a great guy, we agree! We look forward to seeing you again soon. Sam C Manager
   

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8. JM

   JimM

   Dallas

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great dinner with friends. Food, service, and ambience conducive to a wonderful evening.
   

   Al Biernat's - North DallasResponded 4 days ago

   Thanks for the feedback, Jim! We're thrilled to hear that you enjoyed your dinner and the ambience. I am glad Matt and James came to the rescue regarding the spill, it happens! I agree with you, Al would be proud! We look forward to serving you again soon. Best, Marty Collins Manager
   

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9. J

   Jennifer

   VIP

   Dallas

   7 reviews

   3.0

   7 reviews

   Dined on January 17, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   I dined here the last two evenings for business. Service was exceptional both times with different waitstaff. The valet were also very friendly and even recognized me and thanked me for coming again. Unfortunately, that’s where the compliments stop. I’ve eaten at this location several times over the years and the food has always been very good. I’m not sure what has happened but it has gone WAY downhill. The first night I got the sea bass over lobster risotto. It looked beautiful but it was very bland and there was only one tiny piece of lobster in the entire risotto. The ‘special potatoes’ tasted like they had an inexpensive processed cheese over the cubes potatoes and the creamed corn had very little flavor. Not to make the same mistake again, tonight I got the Caesar salad and the 10 oz filet. Had it not been for the texture of the salad dressing I would’ve sworn I was just eating lettuce. Even the single crouton couldn’t save it. The filet came out under cooked and appeared to be a very poor cut of meat. The fondue chocolate cake (which was described to be similar to a molten chocolate cake) was cold. When we inquired if it was supposed to be cold the sweet waiter apologized profusely and explained that perhaps they forgot to turn on the microwave and warm it up. My mouth nearly hit the floor… I looked at my customer and asked if he heard the same thing I did… “microwave?!?” I’m not sure if they’ve had a change in chef or what the situation is, but I hope they rectify it. Al Biernat’s has always been a great go to for business dinners, and special occasions, but given the last two experiences, I do not plan on returning unless I hear something changes.
   

   Al Biernat's - North DallasResponded 7 days ago

   Hello Jennifer, Thank you for your feedback. We're glad our service and food met your expectations. We're sorry to hear about your experience with our Caesar salad and sea bass amongst other issues with the service that evening! We're committed to improving our offerings and your feedback will help us do that. We hope to serve you better in the future. Also, Jennifer, we did reach you privately and we're hoping to discuss this furthermore! Thank you so much Best, Sam Chamarkhi.... Management.
   

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10. M

    Michael

    Dallas

    31 reviews

    5.0

    31 reviews

    Dined on January 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server, Travis was pleasant, professional and attentive. He kept the meal moving along without being intrusive. He explained the specials well and in such way that 3 out of 4 of us ordered the special. With the exception of one steak being a little overdone everything was excellent. Because of the overdone steak Travis comped a couple of desserts without our asking for it. Very nice touch. We will return.
    

    Al Biernat's - North DallasResponded 6 days ago

    Thanks for the feedback, Michael! We're thrilled to hear that you enjoyed your meal and the specials. It's great to know that our team was able to provide you with a pleasant dining experience. We're also glad that Travis was able to assist you without being intrusive. We appreciate your kind words about our attentive service and the nice touches. We look forward to welcoming you back soon for another delightful experience! Best regards, Marty Collins Manager
    

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