Alder & Ash

Review summary

1. D

   Danielle

   Seattle

   21 reviews

   5.0

   21 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere and service were excellent. Had one of the mocktails (two doves i think it was called) and would 10/10 recommend!
   

   Alder & AshResponded 1 day ago

   Hi Danielle, Thank you for your kind words! We're thrilled to hear that you enjoyed your experience and found both the atmosphere and service to be outstanding. We’re glad you tried the mocktail and appreciate your recommendation. We look forward to welcoming you back soon!
   

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2. J

   Joe

   VIP

   Seattle

   21 reviews

   2.0

   21 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   We were charged an additional 4% on our bill. When we questioned it we were told that the city of Seattle requires it. That was a lie. It does not. The food was way overpriced to begin with. Altogether a very disappointing experience.
   

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3. M

   Maria

   Las Vegas

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely dinner and our server was wonderful. She even gave us a complimentary dessert and coffee because she knew I really wanted it but my husband wasn't really feeling it. It was so delicious and really made our night!
   

   Alder & AshResponded 1 day ago

   Hi Maria, Thank you for sharing your experience! We’re delighted to hear you had a great time at Alder & Ash and that our staff went above and beyond to make your dinner extra special. We look forward to welcoming you back soon!
   

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4. L

   Linda

   Fayetteville

   32 reviews

   5.0

   32 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. It was our first time visiting. We would go back.
   

   Alder & AshResponded on December 16, 2024

   Hi Linda, Thank you for your kind review! We're thrilled to hear that you had a great experience and enjoyed the food. We cannot wait to welcome you back soon!
   

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5. B

   Beth

   VIP

   San Francisco

   24 reviews

   4.0

   24 reviews

   Dined on December 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Modern decor, good menu choices, wonderful food & service,
   

   Alder & AshResponded 1 day ago

   Hi Beth, Thank you for your review! We’re delighted to hear that you enjoyed our modern decor, diverse menu choices, and that you found both our food and service to your liking. We look forward to welcoming you back soon!
   

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6. R

   Robin

   VIP

   Seattle

   98 reviews

   1.0

   98 reviews

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Hostess wouldn’t seat us in the dining room and made us sit at a cocktail table in the bar. No explanation and really uncomfortable. Bagel was cold and dry and goat cheese? Yuck. Had to continually ask for coffee.
   

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7. D

   David

   Seattle

   2 reviews

   2.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   We made reservations for 5:30 PM and placed our order for our food at 6PM after receiving our drinks. We then waited 50 minutes to be served our meal order that was placed at the same time as our drinks. Waiting for an hour to be served with a late delivery of our appetizer (just one) was FAR too long. Once our 3 different pasta dishes were brought to us they were a huge disappointment. Taste was bland and without accent of any kind. All four of us had similar comments. Poor results for over $200 in cost!!!
   

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8. K

   Katrina

   VIP

   Dallas

   7 reviews

   2.0

   7 reviews

   Dined on December 6, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was an issue. Food was mediocre. I had a reservation for the dining room but took a table in the bar since I was alone. My $32 salad was mediocre at best. While I was dining, they cleared out the bar area ahead of happy hour (literally told patrons they couldn’t sit there until after 3pm). Surprisingly, they didn’t rush me off. That said, I was the only guest in the entire lounge and completely ignored. They opened the bar for happy hour and waited on the new patrons while I was again entirely ignored. After flagging down a server and finally ordering a glass of wine, I asked for the check. Instead of the happy hour pricing for the wine, I was charged $17 for the glass. There are much better establishments to spend your hard earned $$$$.
   

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9. S

   Shelly

   London

   4 reviews

   1.0

   4 reviews

   Dined on December 6, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was super slow. They could not serve four of us dinner in an hour and 45 minutes. We waited 25 minutes for our dessert to come before we had to give up and go to the theater. Restaurant was 1/2 empty. It was my son’s birthday, which they acknowledged as we arrived. Manager was clueless of poor experience as she mindlessly filled water glasses for random tables. Won’t ever go back. Food mediocre at best.
   

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10. M

    Michelle

    VIP

    Houston

    25 reviews

    3.0

    25 reviews

    Dined on December 5, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Limited menu. Our appetizer was forgotten but then they comped dessert. If the 4 dinner orders 2 of 4 came out incorrect (putting on cheese when we asked for none, adding mayo when we requested it be left off). Overall a bit meh.
    

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