Alta Strada Mosaic

Alta Strada Mosaic reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Andrew

   Washington, D.C. Area1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Was disappointed to be relegated to the back. Had a reservation for 4, and saw upon check in with host that there was a 4-top (table with 4 chairs and 4 place settings) near the front of the restaurant that was unused. Inquired if that table might be available. Was told it’s not - being saved for a party of 5 (ok). Was directed to 4-tops at the back of the restaurant. Fine - a little stuffy as not close to the desirable open front windows on a nice evening, but fine. Had a nice meal, with fine service, but the final straw was seeing that upon our departure the desired table still sat empty. Still a nice meal, but a missed opportunity for more thoughtful service.
   

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2. J

   Juan Pablo VIP

   Washington, D.C. Area6 reviews

   3.0

   Dined on May 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Food is ok, but $39 for chicken parm with a small side if pasta is excessive
   

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3. J

   Jeffrey VIP

   Washington, D.C. Area9 reviews

   3.0

   Dined on May 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   For a suburban mall restaurant the food was good and the service excellent (despite the constant up selling efforts). My one complaint was the wine prices. $67 for a bottle or $17 for a glass for a bottle that sells for $19 retail is ridiculous.
   

   Alta Strada MosaicResponded on May 14, 2025

   HI Jeffery, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the food and service but we're sorry the wine prices did not meet your expectations. Your comments are important, and we'll use them to improve our wine selection. We hope you'll give us another opportunity to provide you with a better experience next time! Sincerely, Martha Allen General Manager
   

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4. M

   Mrs VIP

   Richmond7 reviews

   1.0

   Dined on May 3, 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   Food was okay but heavy on butter. Under seasoned shrimp scampi - no salt or acid - it was terrible. The noise level was awful and we were sat next to the waiter station when there was a room full of tables. No alcohol and the bill for 4 for just dinner was way over 200. Not worth it. I’ll never go back
   

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5. B

   Barbara

   Washington, D.C. Area4 reviews

   3.0

   Dined on May 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 1

   The food was delicious. Our waiters were very nice. However, the ambience is lacking. The restrooms were dirty and I don’t think we’ll be going back. We can find a much more sophisticated dining experience elsewhere.
   

   Alta Strada MosaicResponded on May 2, 2025

   Hi Barbara Thank you for your feedback! We're glad to hear you enjoyed the food and service, but we're sorry to hear we dropped the ball and missed a bathroom check. Your comments are important, and we'll use them to improve our bathroom maintenance. We hope you'll reconsider and give us another opportunity to provide you a better experience next time. Sincerely, Martha Allen General Manager
   

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6. D

   Dennis

   Washington, D.C. Area113 reviews

   2.0

   Dined on April 22, 2025

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 1

   We have previously enjoyed eating here but at our last visit, we had a problem. The indoor table next to us had a dog at their table. These guests appeared to be workers or friends of workers so their table became a hangout with other staff coming over to admire and play with the dog. Then the workers proceeded to move another table over and bring a large tray of silverware to begin loudly wrapping the silverware into napkins. This was around 8 pm and needless to say it detracted from a pleasant dining experience.. I would be wary of going here if they allow dogs indoors at tables and if they allow their staff to congregate loudly near other diners.
   

   Alta Strada MosaicResponded on April 29, 2025

   Hi Dennis, Thank you for sharing your concerns. We apologize for not meeting expectations during your visit and I have shared your feedback with the team and addressed the unexpectable behavior. We aim for a higher level of service, and we dropped the ball. I would love the opportunity to make it up to you. Please contact us directly so we can discuss this further. Sincerely, Martha Allen General Manager
   

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7. MF

   MadamFoodie VIP

   Dallas - Fort Worth21 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our favs at brunch were the short rib hash, calamari, and caramel gelato.
   

   Alta Strada MosaicResponded on April 29, 2025

   Good afternoon, Thank you for taking the time to leave a rating on Open Table. We are excited to see you enjoyed your brunch at Alta Strada. We look forward to seeing you again very soon. Sincerely, Martha Allen Gerneral Manager
   

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8. A

   Austin VIP

   Washington, D.C. Area12 reviews

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Long wait for our food with two kids. $10.50 for a small bowl of spaghetti with butter for the kids. Waitress was nice but experience was not positive.
   

   Alta Strada MosaicResponded on April 10, 2025

   Hi Austin, We're truly sorry to hear about your experience, as this does not reflect the level of service we aim for. We appreciate your feedback and would love an opportunity to make things right and invite you and your family back. It would be my pleasure to assist you with your next reservation. Sincerely, Martha Allen General Manager
   

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9. D

   Diane

   Washington, D.C. Area47 reviews

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Nothing special aboit this place, but it's not bad either. There are better places in Mosaic District for a better value.
   

   Alta Strada MosaicResponded on April 10, 2025

   Hi Diane Thank you for taking the time to leave your feedback. We're glad you found some aspects enjoyable and would love to know how we can enhance your experience further. Feel free to share more details or stop by again soon! Sincerely, Martha Allen Gerneral Manager
   

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10. J

    Jim VIP

    Washington, D.C. Area122 reviews

    2.0

    Dined on March 29, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Alta Strada probably translates as "Throw hot peppers on it." I made the rookie mistake of not looking at the menu when I placed the reservation. Most of the dishes have pepper - and a lot - on the plate. If hot is not your jam, best move on. Service was best described as charitable. And my waitstaff is not my " friend" as I was referred to. Once the food was served she disappeared and was never seen again until well after we had finished. We watched the little tykes runnning around on the patio in front of the restaurant to stay amused and pass the time.
    

    Alta Strada MosaicResponded on March 31, 2025

    Hi Jim, Thank you for sharing your concerns. We apologize for not meeting expectations during your visit and will address this internally to ensure improvements moving forward. We'd value another chance to impress you in the future. Sincerely, Martha Allen General Manager
    

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