Amano Rooftop Bar

Review summary

1. S

   Sharon

   London

   3 reviews

   4.0

   3 reviews

   Dined on October 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Beautiful very good cocktails and beautiful atmosphere and great staff Was a bit expensive could of done with nibbles
   

   Amano Rooftop BarResponded on October 11, 2024

   Dear Sharon, Thank you so much for your kind words! We are thrilled to hear you enjoyed the cocktails, atmosphere, and service. We appreciate your feedback about the pricing and the suggestion —it's something we’ll definitely consider to enhance the experience. We hope to welcome you back again soon! Best, AMANO Rooftop Team
   

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2. D

   Dan

   Minneapolis

   1 review

   5.0

   1 review

   Dined on October 4, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our group of 15 had a fabulous outdoor table and a waitstaff that kept us in food and drink all evening. Cocktails were fun and the tapas were tasty although we could have used a little more substantial food offering. Being on the rooftop at sunset is highly recommended
   

   Amano Rooftop BarResponded on October 10, 2024

   Dear Dan, Thank you so much for your wonderful review! We are thrilled to hear that your group had a fabulous time! It’s great to know you enjoyed the drinks, the food and the service. We appreciate your feedback about the food offerings and will keep that in mind for future improvements. Watching the sunset from the rooftop is always special, and we're glad you got to experience it. We hope to welcome you back again soon! Best, AMANO Rooftop Team
   

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3. k

   kayleigh

   London

   1 review

   4.0

   1 review

   Dined on September 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We only had drinks but the food looked good! If we didn't have reservations already for dinner, we definitely would have got food. Lovely views and very nice place to go for a special occasion
   

   Amano Rooftop BarResponded on September 25, 2024

   Dear kayleigh, Thank you very much for taking the time to leave us a review. We are happy to hear you enjoyed your recent visit to our venue. We look forward to welcoming you back soon! Best, AMANO Rooftop Team
   

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4. M

   Martin

   Cambridge

   1 review

   5.0

   1 review

   Dined on August 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent tapas. Lovely rooftop, open air bar, good value for money and a great vibe
   

   Amano Rooftop BarResponded on September 5, 2024

   Dear Martin, Thank you so much for your review! We are glad to hear you enjoyed your recent visit to our venue. We look forward to welcoming you back soon for another great evening! Best, AMANO Rooftop Bar
   

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5. CP

   ClaudiaP

   London

   6 reviews

   5.0

   6 reviews

   Dined on August 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely welcome … great choice of drinks , lovely views … we will return! Thank you 🙏
   

   Amano Rooftop BarResponded on August 13, 2024

   Dear ClaudiaP, Thank you so much for your kind words! We are glad to hear you enjoyed your time with us and appreciated our drink selection and the views. We look forward to welcome you back again soon! Best, AMANO Rooftop Team
   

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6. O

   Olivia

   London

   5 reviews

   vip
   1.0

   5 reviews

   Dined on August 3, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Venue location is great and the rooftop is lovely albeit the views are not the best. Staff however are quite disorganised and not particularly friendly. There are much better rooftop bars in London for much better value!
   

   Amano Rooftop BarResponded on August 8, 2024

   Dear Guest, Thank you for sharing your feedback. We're glad you enjoyed the location and our rooftop ambiance, though we're sorry to hear that your experience with our staff didn't meet expectations. We appreciate your honesty and will certainly look into how we can improve our service. Please feel free to contact us directly via email so we can investigate further. Your input is invaluable as we strive to create a better experience for all our guests. We hope you'll give us another chance in the future! Best, AMANO Rooftop Team
   

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7. MT

   MassimoT

   London

   2 reviews

   5.0

   2 reviews

   Dined on July 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience and good food with relaxed atmosphere and very friendly staff.
   

   Amano Rooftop BarResponded on July 24, 2024

   Dear MassimoT, Thank you for taking the time to let us know how we did. We are very happy to hear that you enjoyed your recent visit to our venue and your comments will be shared with the team. We look forward to welcoming you back soon! Best, AMANO Rooftop Team
   

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8. F

   Fra5e

   Hertfordshire

   14 reviews

   3.0

   14 reviews

   Dined on July 20, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   It’s a nice place to just pop up to and have a drink. Nothing more though really, as there are many other rooftop bars in London that are far better with much better service. The rooftop wasn’t even full but the miserable staff were still elusive and poor. Food is just ‘Meh’ really and nothing thrilling. Wouldn’t go back.
   

   Amano Rooftop BarResponded on July 26, 2024

   Dear Fra5e, Thank you for sharing you for taking the time to leave us a review. We apologize if the service did not meet your expectations during your visit. We'll be sharing your comments with our team, as they are valuable for us to improve. We hope you'll consider giving us another chance to provide you with an excellent service and a better experience in the future. Best, AMANO Rooftop Team
   

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9. OT

   OpenTable Diner

   London

   1 review

   1.0

   1 review

   Dined on June 30, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Rubbish! No service, waited at table for 15 mins without so much as a hello Staff disappeared to fetch some paper towels and left the area unattended Was planned weeks in advance, so poor When we complained the response was we are understaffed it’s not our problem!
   

   Amano Rooftop BarResponded on July 4, 2024

   Dear Guest, Thank you for your feedback. We are deeply sorry for the lack of service you experienced and for the response from our staff. This is not up to our standards, and we sincerely apologize for falling short on this occasion. We would like to investigate this further to ensure it does not happen again, please feel free to contact us directly via email. We appreciate your understanding and hope you will give us another chance to provide the high-quality service we aim to deliver. Best, AMANO Rooftop Team
   

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10. OT

    OpenTable Diner

    Bath

    1 review

    3.0

    1 review

    Dined on June 29, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2

    It was my first time visiting the Amano rooftop yesterday for London Pride. It felt a bit disorganised. Firstly, our table wasn't available as folks were sitting there without a booking. When we got our table it was the furthest back from the DJ and entertainment. We did not have table service as expected. I had to go to the bar and ask how they were operating for Pride day. I asked one waitress for a menu and she disappeared and we didn't see her again. We did get our drinks brought to our table eventually but thought that £36 for 2 Aperol Spritz was a bit pricy. The whole vibe was not very friendly and other guests were a bit pretentious. Needless to say, 1 drink and we left. I don't think I'd return, sadly - but may give it another chance during normal operations. i.e. not on Pride day.
    

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    Amano Rooftop BarResponded on July 4, 2024

    Dear Guest, Thank you for taking the time to provide us with your honest feedback. We're truly sorry to hear that your experience at the Amano Rooftop Bar during Pride was not up to your expectations. We apologize for the disorganization and for the issues you encountered with table service. Your feedback is invaluable, and we will certainly take it into account to improve future events. We regret that you felt the atmosphere was not friendly and that the pricing did not meet your expectations. We hope you will give us another chance to provide you with the excellent experience we strive to offer. Thank you for your understanding. Best, AMANO Rooftop Team
    

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