American Social Tampa

American Social Tampa reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Samantha

   Unspecified1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience We got a bunch of apps to sample all were fantastic, lots of variety on menu, wonderful environment and even tho super busy the service was outstanding we got checked on several times throughout meal with multiple refills on drinks
   

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2. V

   Valerie VIP

   Tampa / Central Florida West1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 2

   Went during happy hour for drinks and appetizers. One of the drinks were overcharged and they didn’t want to refund to the happy hour price. Otherwise the drinks and appetizers were pretty good. The hostess was pretty rude and will just stare and keep texting in front of you without greeting you but that’s happened to me many times here.
   

   American Social TampaResponded 4 days ago

   Hello Valerie, I sincerely apologize for the issues you encountered during your visit, regarding the overcharge on your drink and service from our hostess. This is not the level of service we strive to provide. I would love the opportunity to learn more about your visit so I may coach the team to prevent this behavior moving forward. Please contact me @ 614-582-6835. I appreciate your feedback as it helps us improve. I hope to hear from you soon. Crystal Smith
   

   1 person found this helpful

3. OT

   OpenTable Diner

   E. Tennessee1 review

   1.0

   Dined on May 10, 2025

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 1

   I made this reservation well in advance. We were seated outside on the far left without any fans in 90 degree weather. I asked if we could sit inside and I was told there will be an additional 30 minute wait, when other people who came after us was seated inside. We could not enjoy our meal, which was not very good anyway. I have eaten here before and both the service and the quality of food have really took a turn for the worse.
   

   American Social TampaResponded on May 13, 2025

   Hello. I’m so sorry to hear about your recent experience. This is not the standard we aim to deliver and I’d love the chance to make it right—please reach out to me, Crystal Smith, General Manager, at 614-582-6835. I’d appreciate the opportunity to personally invite you back for the experience you deserve and I know we can deliver. I hope to hear from you soon. Have a blessed week!
   

   1 person found this helpful

4. K

   Kelly

   Atlanta2 reviews

   4.0

   Dined on May 10, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Our vehicle did not fit in the parking garage so we had to vallet, not only doing not like to valet but it was very expensive.
   

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   1 person found this helpful

5. D

   DeAnna

   Tampa / Central Florida West4 reviews

   1.0

   Dined on May 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had the most unfortunate experience and I am not wanting to complain and I give a lot of grace, but I made reservations and I did that for a reason I had clients in from out of town that I really wanted to impress. I really wanted a table inside they sat us in the worst spot outside with terrible service. No one knew what they were doing at first. I thought it was just my server took us 20 minutes to get a drink the food with subpar And it was awful. If you’re gonna keep outdoor seating during this time of year, you definitely need to have more fans or listen to when people want inside. It really started my weekend with my clients not very well and again I’m very patient. I never complained, but I tried to find anyone to get us drinks even after we ordered our drinks three times it still wasn’t right nothing was right. I will not be back.
   

   American Social TampaResponded on May 12, 2025

   Hello Deanna, I'm so very sorry your experience didn’t meet expectations, especially with important clients in town. Did the host get manager to look & see if they could get you an inside table? I'd appreciate the chance to make this right. Please reach out to me, Crystal Smith, General Manager @614-582-6835 so I can learn more about when you visited in order to coach my team. I’d also love to personally invite you back and ensure a much better experience. I hope to hear from you soon.
   

   1 person found this helpful

6. OT

   OpenTable Diner

   Tampa / Central Florida West1 review

   4.0

   Dined on May 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was my 3rd time visiting and each time the food has been very good. Everyone (waitstaff, bartenders hostess) is very attentive and energetic The prices are reasonable considering the great location. The views of Tampa are great! My only complaint is that I am kinda old so the music is wayyy to loud! Other than that I love this place and will be back.
   

   1 person found this helpful

7. M

   Mary

   Salt Lake City1 review

   3.0

   Dined on May 6, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Trade show crowd but we had a reservation so got seated without issue however food took well over an hour to come out- only a party of three so not a lot to put together. Disappointing when schedules at these events are always so tight.
   

   American Social TampaResponded on May 12, 2025

   I’m very sorry to hear we failed to provide timely service especially knowing how valuable your time is during a busy trade show schedule. This is certainly not the level of service we aim to provide. I’d really appreciate the opportunity to speak with you directly & learn more about your experience. Please feel free to reach out to me, Crystal Smith, General Manager at 614-582-6835—I’d love the chance to personally invite you back and ensure your next visit is much more enjoyable.
   

   1 person found this helpful

8. J

   Julia

   Tampa / Central Florida West5 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   American Social in Tampa has pleasing location, great food and good service. The roasted Brussels were so good as well as the goat cheese appetizer . We went there with a group of 6 after a play in Tampa and everyone was happy and said they would have dinner there again.
   

   1 person found this helpful

9. J

   Jennifer

   Treasure Coast1 review

   1.0

   Dined on May 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The noise level is very high club level - not our thing. We were there n a Saturday night. We arrived at 8:30 for a reservation and not been seated by 8:50 while others were seated.
   

   American Social TampaResponded on May 13, 2025

   Hello Jennifer. I’m so sorry we did not provide the experience we strive for and that you deserve. We want all our guests to feel welcomed and valued and looking forward to their next visit. I’d truly appreciate the chance to make this right—please reach out to me, Crystal Smith, General Manager, at 614-582-6835. I’d love to personally invite you back for a better experience.
   

   1 person found this helpful

10. K

    Kristen VIP

    Chicago1 review

    1.0

    Dined on April 30, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Food was terrible, they were understaffed I think, so even though the waitress was nice, it was slow
    

    American Social TampaResponded on May 13, 2025

    Hello Kristen. I'm so sorry your visit didn’t meet expectations. While I’m glad you had a kind server, the slow service and food quality are concerns we take seriously. I’d love the chance to make things right—please reach out to me, Crystal Smith, General Manager, at 614-582-6835. I’d be grateful for the opportunity to welcome you back.
    

    1 person found this helpful