Aqua New York

Aqua New York reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner VIP

   New York City1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Came here for dinner with the family, one of whom has allergies to certain nuts. To make everyone's life easier, we always tell the restaurants he is allergic to ALL nuts, as he is still developing new allergies. We told our waiter no less than 3 times about the allergies, and he assured us that our meals would be nut-free. A few appetizers in, my son was eating an appetizer that had nuts on the bottom of the plate (covered by the chips on top of it). I look at the waiter, and ask him... "Are these nuts?" to which his response is "yes." We look at him in such awe and confusion and started to freak out that my son was going to have anaphylaxis to his food. My husband and I both proceed to tell the waiter AGAIN that the first thing we told him was of that food allergy and to let us know which nut is in the meal. It was the most craziest interaction with a waiter that I ever had! What is the point of telling them there is a food allergy when they do nothing about it? We will never return here, nor do I recommend this place, especially if you have a food allergy. Eat at your own risk!!!
   

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2. J

   Julissa

   New York City3 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time… food was amazing, vibe was fun… looking forward to coming back
   

   Aqua New YorkResponded 1 day ago

   Dear Julissa, Thanks for the fantastic review! We're thrilled you enjoyed the food and vibe. Can’t wait to welcome you back for another great experience! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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3. I

   Ivy

   New York City11 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I really enjoyed this restaurant — the decor is stylish and upscale. We sat at the bar, and the bartender’s service was excellent. My friend ordered an Italian special and found it a bit too salty, but I had Japanese food, which were delicious.
   

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   Aqua New YorkResponded on May 8, 2025

   Dear Ivy, Thanks for the fantastic review! We're thrilled you enjoyed the stylish decor and excellent service at the bar. We appreciate your feedback on the Italian special and will share it with our kitchen team. Glad to hear you loved the Japanese dishes! Hope to see you again soon! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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4. S

   Sara

   New York City1 review

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The vibes were great but the service was less than ideal. It comes across as a high-end restaurant that caters to the best of the best, but the service is subpar. It was my second time dining here. The first time was shortly after it opened and I had a similar experience with the service but I was hoping it had improved since it’s been open for a few months now. They need to step up the service so that it matches what the restaurant appears to offer.
   

   Aqua New YorkResponded on May 3, 2025

   Dear Sara, Thanks for sharing your feedback! We're glad you enjoyed the vibes, but are sorry to hear about the service issues. We take your comments seriously and will work on improving our service to match the experience we strive to provide. Your insights help us grow! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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5. N

   Nikloas VIP

   New York City29 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything is on point . The Sushi . The Pasta and the cocktails . Thank You
   

   Aqua New YorkResponded 1 day ago

   Dear Nikloas, We’re thrilled you enjoyed the sushi, pasta, and cocktails! Your feedback means a lot to us. Thanks for sharing your experience, and we look forward to welcoming you back for more delicious dishes soon! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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6. E

   Erika

   New York City11 reviews

   4.0

   Dined on April 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great dining experience. I definitely want to return on a Friday or Saturday experience the restaurant and party like when it’s like full ambience. The restaurant overall amazing and blessed. The food was to die for. I had an amazing service with a server by the name of Yanuel; amazing great customer service, very attentive and great personality. If you’re looking for vibes and great food, this is the place to be 
   

   Aqua New YorkResponded on May 3, 2025

   Dear Erika, Thanks for the wonderful review! We're thrilled you enjoyed your dining experience and the service from Yanuel. We can’t wait to welcome you back for a lively weekend vibe. Your feedback means a lot to us! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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7. H

   Hira

   Dallas2 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   The restaurant is beautiful, the music is great but the food isn’t that good
   

   Aqua New YorkResponded on May 2, 2025

   Dear Hira, Thanks for sharing your thoughts! We're glad you enjoyed the ambiance and music. We're always working to improve our menu, and your feedback is invaluable. We hope to offer you a better dining experience next time! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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8. m

   marek

   Poland5 reviews

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great place, excellent food,but don’t think an about having a conversation in there. It’s very loud music playing, so you need to be aware of it. Service and food quality were great though!
   

   Aqua New YorkResponded on May 2, 2025

   Dear Marek, Thanks for the fantastic feedback! We're thrilled you enjoyed the food and service. We appreciate your note about the music volume; we’re always looking to enhance the experience. Hope to see you back for another delicious meal soon! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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9. A

   Alex VIP

   New York City3 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambience, food was very good and reasonably priced. Worth the visit.
   

   Aqua New YorkResponded on May 2, 2025

   Dear Alex, Thanks for your fantastic review! We're delighted you enjoyed the ambience and found our food to be both delicious and affordable. We appreciate your support and can’t wait to welcome you back for another visit! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
   

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10. A

    Andrea

    Chicago9 reviews

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience! From the food, drinks, and Ambiance…💯Will be back.
    

    Aqua New YorkResponded on May 2, 2025

    Dear Andrea, Thanks for the kind review! We’re thrilled you enjoyed the food, drinks, and ambiance. Your positive feedback means a lot to us. We can't wait to welcome you back for another amazing experience! Best regards, Veronica Di Felice Guest Relations Manager  Aqua Restaurant Group U.S. 
    

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