ART SoHo

Review summary

1. OT

   OpenTable Diner

   Tampa

   1 review

   5.0

   1 review

   Dined on September 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an absolutely beautiful rooftop! There are options for both inside and outside seating - and given the overall atmosphere of both spaces, it’s really hard to choose between which one to sit! Otherwise, I think it was important to note that the noise level wasn’t at all obnoxious or too imposing on conversations, but sat at a perfect median given the otherwise lively energy of a SoHo-Manhattan rooftop. I can’t praise the ‘vibes’ enough in this regard. Our server, Jasmine (pardon any misspelling!) was a delight and delivered great presence at the table. One is tempted to feel lost and forgotten in such a bustling environment, but Jasmine never made us feel this way. Lastly, the food and drinks were fantastic: the Kiwi Swizzle and Strawberry Mai Tai are a must have; the chicken sandwich was an absolute dream with hearty tomatoes and a beautiful golden-brown breading, not otherwise forgetting the guacamole and chips and hamachi crudo which were stars in their own right.
   

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2. G

   George

   VIP

   New York City

   1 review

   4.0

   1 review

   Dined on August 23, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   The ambiance and drinks were good. The tacos came out cold and the steak was chewy. The impossible burger was good and the cheese is vegan The I was sitting and there was a speaker by me in the bushes. The music was really loud which made it hard to talk
   

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3. A

   Aprilmc06

   VIP

   New York City

   29 reviews

   5.0

   29 reviews

   Dined on July 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Alfonso at the door was fabulous from the start! The DJ was top notch we could’ve stayed all night listening to him kill it!! The rooftop is good but nothing over the top. Food was good - we had the chicken sandwich, double cheeseburger and the fries. The biggest opportunity is service and the reason we ended up going somewhere else was because we couldn’t get a 2nd drink. We had to ask 3 different servers for our check and waited more than 20 minutes for our server to close us out. Food and atmosphere was so good we’d definitely go back. I recommend a reservation if you want to be seated.
   

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4. OT

   OpenTable Diner

   Charlotte

   1 review

   3.0

   1 review

   Dined on July 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   music was a bit too loud for a Saturday afternoon. Was just trying to relax
   

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5. t

   ticketytwo

   VIP

   New York City

   147 reviews

   5.0

   147 reviews

   Dined on July 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks on the rooftop, great service Good music. No complaints. Art soho is right by my job so I’ve been here before and will return
   

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6. c

   christines

   VIP

   Atlantic City

   3 reviews

   1.0

   3 reviews

   Dined on June 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Much Better Rooftops in Area: Our 5:45 reservation was for the rooftop and a request for a couch. We were met by a snarky host who immediately informed us that we had only 1.5 hours before we would be asked to leave our table. He rudely led us to a tiny table (for a party of 4) right in the middle of a corporate lalapolooza. There must have been 4-5 corporate events taking place and were taking over all the couches and overflow spaces. Our table was so tiny it barely fit 4 drinks and water. We asked our server if we could pull over another empty "tiny table" and he said yes. Then the snarky host came over and told us that the 2nd table was "reserved" and we could not use it. I countered by saying the table was ridulously small for 4 people and that is not what I expected from my reservation. I asked to see the manager and he became angry and told me to "then tell her my name is Alfonso(?)" The female manager came over and again reiterated we could not use the second table but was very nice about it and offered to comp our first drink order as a concession. That was the only time we felt heard and welcomed. In addition, the noise level was off the hook. Between the music and the hundreds of corporate party goers, you could not have a conversation (even around the tiny table). Suggestions to management: 1. If you have numerous coporate events, make that known to others when making reservations. No one wants to be in the middle of that chaos and have all the favorable seating taken up by them. 2. A party of 4 should never be seated at the tiny table that is barely fitting for 2 people. 3. Being told we have 1.5 hours and then we have to leave is not a very welcome initial greeting. Your website notes that parties of 4 or more are allowed 2 hours. 4. Train your host on hospitality skills. He made us feel totally unwelcome for being there and unreasonable for asking for better seating.
   

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7. SM

   SandhyaM

   VIP

   Toronto

   21 reviews

   2.0

   21 reviews

   Dined on June 10, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Internet says they are open till 2am and that’s why I booked it as we were celebrating a birthday eve however they closed down at 10:30 and I had to search for a place on a very short notice which was very inconvenient. Please update your timings online.
   

   ART SoHoResponded on June 12, 2024

   Hello SandhyaM, We are sorry about what occurred at ART SOHO. I sent you a private message regarding this. Please reach out to us as soon as possible. Thank you, Art SoHo Management Team
   

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8. OT

   OpenTable Diner

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on June 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere the hostess and wait staff were all amazing. Fun drinks great rooftop great music! We did not get food but all the food we saw looked yum.
   

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9. OT

   OpenTable Diner

   New York City

   1 review

   1.0

   1 review

   Dined on June 9, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   As service, have us drinks we didn’t order and tried to charge us for them
   

   ART SoHoResponded on June 12, 2024

   Hello, We are messaging you privately to help with this issue. Please reach out to us as soon as possible to make things right. We appreciate the opportunity to correct this issue. Thanks, ART SoHo Management
   

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10. OT

    OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on June 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server was impeccable. The greeter was even better, even though he was kind enough to accept the compliment of him, looking like one of the handsome guys from glee.
    

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