Arts Club

Review summary

1. B

   Brittany

   Western NC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I don’t normally leave reviews, but we had the best experience at Lilac…i thought it should be shared. From the service, to the ambiance, to the unbelievably amazing 4 course meal…it was all perfection. We were celebrating our anniversary. The staff went above and beyond to help us celebrate. Complimentary champagne, caviar & and decorated cookie at the end that had a picture on it of where my husband and I first met. It was such a special touch! Our waiter Jeremy was so kind & warm. We really enjoyed talking with him & appreciated his help when making decisions on what to pick. Everything we ate was so unique and delicious. We left there full & so happy! We will definitely be back.
   

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2. A

   Ashlie

   Tampa

   12 reviews

   2.0

   12 reviews

   Dined on January 5, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   1st time there after a show at the Amalie on a Saturday night. Went to the bar, got no service so we booked a table on-site.We were sat immediately with a very nice hostess. 1st thing we noticed was the loud music. For the space the DJ had the music so loud we were literally yelling at each other. Other tables were yelling at each other too. It’s drinks and apps not a night club. Ordered the dumplings (they were good but a very small serving) and the Hearts of Palm Salad which had two ingredients missing and we were told it was “in the sauce” so literally it was a bowl of peanuts. Very expensive for what you get, service was the only good thing. If you get bad service there then there’s a problem. The place has no more than 10 tables. Overall we won’t be back. Place gives the vibes of trying too hard and we weren’t impressed.
   

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3. A

   Ang

   San Francisco

   1 review

   1.0

   1 review

   Dined on January 1, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   I recently celebrated my birthday and New Year’s Eve at The Arts Club, and unfortunately, my experience was very disappointing. I made a reservation for 10pm and was initially seated in the black room. After asking about the space, I was informed that the red room offered full-service food and drinks, so I requested to be moved there. Once in the red room, I was told the kitchen had closed, despite being told earlier that food would be served until 11pm. After some back-and-forth, my server, Alex, agreed to take our order. However, the food arrived wrong multiple times—incorrect dishes, missing items, and even melted ice cream as our desserts were delivered with the appetizers. Alex was unhelpful, unapologetic, and seemed irritated throughout, which made the whole experience frustrating. I also ordered a bottle of champagne to be delivered at 11:50pm, but it didn't arrive until midnight, causing us to miss the celebratory toast at the ball drop. To top it off, we had to drop our checks off at the bar because Alex was too busy with another table. Overall, the service was unprofessional and disappointing, especially considering we spent over $500. I hope the management takes this feedback seriously, as this experience was far from the standard I expected.
   

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4. P

   Pimchanya

   VIP

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on December 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   we really loved the ambiance and the martini cart experience was outstanding but sadly the red room wasn’t opened on a saturday night which is what we were excited to see visiting from out of town
   

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5. D

   Dr. Alexis

   VIP

   Tampa

   4 reviews

   4.0

   4 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was impeccable. The drinks and food were great. The ambiance was relaxed until later in the evening. However, it should be noted that it is really dark in there which meant people were reading the menu with their flashlight on. They didn’t acknowledge our special occasion, but that was the only downfall.
   

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6. O

   Oswaldo

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and excellent service, also really nice ambience
   

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7. D

   Dierdre

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing time. The decor & atmosphere is the best we’ve experienced in all our travels! Thank you Alex for a wonderful evening!
   

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8. J

   Jennifer

   VIP

   Tampa

   4 reviews

   5.0

   4 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a romantic and fun place we never would have found without openTable. This place is so cool for a date or a group of friends. My fiancé and I dressed up for a night out and this place did not disappoint. The food was fantastic, cocktails on point and variety of seating options and music will keep us coming back. I highly recommend this club experience.
   

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9. E

   Erika

   Tampa

   11 reviews

   4.0

   11 reviews

   Dined on November 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The place is beautiful. The food was excellent. Unfortunately the service was very slow. We waited around 20 min for a glass of wine. We asked twice for our check and waited another 20 min.
   

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10. D

    David

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined on October 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The martini cart is a must. Great knowledge and taste that I’ve never received anywhere else. Highly suggested.
    

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