Augustine

Augustine reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Laura VIP

   San Francisco4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service, food, decor, were all excellent. Will say that in the dining room, the tables are very close to one another. It felt like the couple next to us was only a foot away. Next time we might try the patio!
   

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2. M

   Mike and Mary Anne

   San Francisco11 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Wonderfully delicious food and drink. The service was wonderful and the sommelier (Ravel?) was especially nice and informative pointing us to a new wine and after dinner liquors that were perfect. The crab donuts were tasty and fun. The asparagus tart had a delectable pie-crust and very flavorful delicate sauce with ample asparagus. The truffle french fries were the only underwhelming item with almost no discernible truffle flavor. The chocolate trifle was very delicious and paired very well with the suggested brucatos Woodlands and Orchards.
   

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3. J

   Jeremy VIP

   San Francisco15 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great new restaurant and amazing dishes. Live the family style approach. Lets you try everything.
   

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4. K

   Kathleen VIP

   San Francisco19 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our second exceptional dining experience at Augustine’s! The host fit us in when we arrived earlier than our original Open Table booking. Just had to wait patiently for a couple tables to turn over. We were very appreciative of the hosts considerate hospitality in that regard. After being seated, service was the perfected balance of attentiveness and the food was plated and served with impeccable timing, one dish after the other, family style. A family of 4 adults testing and trying all different styles of cooking flavours and ingredient combinations, including fresh strawberry add-ons 🍓 the chef created with strawberries sourced from the Santana Row Farmer’s Market! Yum!! Fabulous menu to tantalize the tastebuds including a list of unique desert AND those local fresh strawberries and cream, as a surprise off menu local foodie treat. Love, love, love the outdoor decor and flower updates! Someone has great vision on how to level-up the Santana Row walk-by ambiance street vibe for diners and walkers alike.
   

   AugustineResponded today

   Hi Kathleen! Thank you so much for the 5-star review! The team here at Augustine is thrilled you had a wonderful experience dining with us. We are also glad that Max (our host that greeted you) was able to accommodate your early arrival and welcomed you graciously. We take great pride in providing exceptional service, and it’s always rewarding to know that our efforts made your visit memorable. Max be acknowledged and to keep up the wonderful guest experience and we will also make sure that Chef and the culinary team will be acknowledged and that your review be shared. We truly hope to welcome you back soon for another great meal and experience! Michael Ho Manager Augustine Restaurant
   

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5. A

   Alex

   San Francisco1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Overall a good experience. We will return. We were seated in the room at the back - a bit disconnected from the buzz of the main dining room, but very comfortable. The room was actually on the quiet side, if you're the kind of person that is concerned by noise level (we're not). The place has a nice upscale feeling overall. Service was very good - cocktails came promptly, and the waiter gave us time to enjoy them while reading the menu. Our waiter came to check regularly. (Unlike some places where once your order is in you never see the waiter again.) The food pacing was right - we didn't feel rushed but also no long waits. The food itself - we ordered the shrimp, a pea and asparagus salad, the cannelloni, and the lobster. The shrimp was ok, nothing memorable. I don't think I would order again. The salad was excellent - bright, fresh, and really featuring the vegetables rather than using the dressing as a crutch. The cannelloni was very tasty - I would definitely get it again. Unfortunately the lobster was a bit of a let-down. It's visually impressive, but the stuffed body part, which was made of the chopped claw meat, was overpowered by breadcrumbs and didn't really deliver much lobster character. Glad we tried it, but I wouldn't get it again. Overall a good experience. Maybe not a home run on any one point, but solid ambiance, service, wine list, food, and pacing all put together makes it worth the visit.
   

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6. O

   Obehi VIP

   San Francisco7 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   We came in for our anniversary. Had a great welcome and nice touch with the anniversary greeting note/card. We ordered some scotch neat that took very long to come out. The wrong salad also came out but they were able to change it. Had about three people serve us at different times and all were great. One experience that was quite bad though was a gentlemen Graham or so with a green jacket on came and greeted us. The first thing he mentioned was that we were drinking some expensive scotch then asked if we like wine and that he’d see what he can do. Seemed like it was on the house and we said sure, yes. He never came back with the drinks and we wrapped up dinner and ordered deserts and asked our waiter if he was still bringing any wine and then our waiter asked him and then he came and brought two small glasses of desert wine. When our bill came, we were charged for the wine. Didn’t notice it until after emptying my pockets at home and seeing the receipt details it was $64. I felt like he should have been clearer whether the drink he was offering was complimentary or not. And perhaps I should have clarified. It just felt disingenuous
   

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7. B

   Bozena

   Central Coast1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience!! Delicious food! Great and professional service!!! Love it
   

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8. T

   Tony VIP

   San Francisco14 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The food was really good. Our servers were helpful. But in general the timing was off. Food before cocktails, sides before mains and no one ever came buy to our wine.
   

   AugustineResponded today

   Hi Tony, Thank you for your 4-star review. It seems that we missed a step or two and didn't meet your full expectations. Your comment will be share with the management team and we will look into how we can better serve you and our guest on your next visit. Thank you again for taking time to letting know how we can improve. We look forward to welcoming you back soon. Best, Michael Ho Augustine Restaurant
   

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9. T

   Torsten VIP

   San Francisco14 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   My family and I visted Augustine for a Mother's Day dinner. Unfortunately, many of the mixed reviews on OpenTable got confirmed. While the service is good, the food portions are very small, the flavors are blend, and overall the dishes are overpriced. I wished I could come to a different conclusion, but our experience rules out a return visit.
   

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10. S

    Seth VIP

    San Francisco28 reviews

    4.0

    Dined on May 8, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    We sat on the patio overlooking the Wednesday night Farmers’ Market (there are mounted heaters so it stayed pretty comfortable outdoors). The service was mostly very timely and attentive, and the quality of the food was top-notch, even if the portion sizes weren’t exactly worthy of the cost. The snap peas, carrots, crab donuts, and fried chicken with caviar were ALL delicious. The flank steak and chocolate mousse were just so-so, but it was a beautiful outdoor experience all in all.
    

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