Augustine

Augustine reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. d

   don VIP

   San Francisco6 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Has the potential to be as good as their other concepts but only opened for just over a week. Hopefully they get their service act together quickly. Aside from the food and beverages which were good my only major complaint is the color palette of the interior. Don’t know how much they paid the interior designer but if you want to be surrounded with drab grey and black and nothing else then this is your place. It has no life in that environment!! An awful choice in color decor.
   

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2. S

   Sarina

   San Francisco1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the service! Food and drinks were fresh and made to perfection.
   

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3. p

   paul

   San Francisco2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food: really enjoyed the mussels and fresh salad
   

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4. K

   Krista VIP

   Chicago1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food was really great. The mushroom tart was killer. However the service was rough. We ordered drinks right away and it took forever to come out. Our food started arriving before the drinks and our server really didn’t check in with us, so I had to flag her down to ask about them. Then more food showed up and we needed something, still not check in from the server and again had to flag her down. Then we waited maybe 20 minutes to be able to pay, I had to get up and ask the folks at the host stand if we could pay. Hope the service gets better because the food was good
   

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5. A

   Andrew

   San Francisco1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was our first time at Augustine and we had a wonderful time! The service & ambiance was amazing. The food and drinks were tasty! We'll definitely be coming back.
   

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6. M

   Michael VIP

   San Francisco49 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   On the plus side, the space is beautiful and the food is very creative, and our server was excellent. That said, a few areas for improvement: 1) I’m not a fan of the trend of restaurants serving Martinis in cordial glasses, especially not at $21. There are too many other options nearby for drinks to think that this is acceptable. 2) In a fine dining establishment, people who bus the tables should be taught not to clear plates until both parties are done with a course. It makes the meal feel rushed when one person is sitting there with nothing in front of them while the other is eating. 3) The menu is slightly confusing in that it’s hard to tell what is an appetizer portion versus an entree without having to ask. Il sure some of this will shake out as the restaurant moves forward and I’m glad to have yet another option at Santana Row.
   

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7. A

   Adreena

   San Francisco5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service. Restaurant is beautiful.
   

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8. C

   Cynthia

   San Francisco3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service from the moment we walked in. Beautiful ambiance with the huge bar is a plus and food was delish. Huge wine selections. Graham the wine expert helped us in choosing a really nice bottle of wine to our similar taste as the wine menu we are not familiar with of some of the names. Thank you Gram for your great service! We ordered the Oysters. My husband had the wagu steak and skinny fries . I had the duck. My husband loves donuts so we ordered cruller for desserts was amazing. We order one to home for breakfast . Thank you Augustine for a wonderful dinner night out. We hope to be back again .
   

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9. J

   Jodi

   San Francisco14 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful new restaurant at Santana Row! The food was fresh, healthy and very tasty. It’s beautiful and modern, and the staff is very professional and attentive. Highly recommend.
   

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10. D

    David

    San Francisco3 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    From start to finish, attention on our needs was recognized and provided by all staff. Amazing place.
    

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