Bacall's

Review summary

1. K

   Kathleen

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My girlfriends and I had brunch prior to the play We so enjoined the steak and eggs, French toast Service was great JC was great
   

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2. K

   Kim

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 3

   Overall, it was very nice. They were clearly short staffed so that was a little bit of an issue in terms of having a server available to us during our meal, but we were organized and needing to get to the theater so we were very efficient ourselves and our server did come over to us Several times just to say she was sorry that she hadn’t been more present
   

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3. T

   Tara

   VIP

   New York City

   16 reviews

   3.0

   16 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   We came for a preshow bite and some drinks. We waited a very long time to be seated and we had a reservation. The food was subpar at best. I ordered the Key Largo Salad with grilled shrimp. they brought me a plate with a scoop of the salad, and 4 shrimp on the side of it. Not even put together. it was awful. The drinks seemed like a non bartender poured them. The place is decorated in a fun style for the theater district, but they need to make some changes if they want to stay open. Maybe I went on an off night, but it was a Saturday night- prime time. Oh, and bathrooms were gross. Waste bins were overflowing onto the ground.
   

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4. K

   Katie

   VIP

   Coastal Georgia

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Hostess super kind and friendly, seated us right away. Place could have been nice but had table squeezed together so tight you were hit by waiter every time they walked by. Waitress was rude, slow and never checked on us. She never got our drink order as the hostess finally came back by and got that and our food order. Food was decent but waitress ruined night. WARNING gratitudity is included which is why she was rude and slow. We ask that the hostess get our tip. I would not recommend as to many other nice place with great service in New York to go here!!
   

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5. R

   Rachelw

   VIP

   Denver

   7 reviews

   3.0

   7 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We are visiting from out of town and chose here based on previous reviews. We were sat right away and the place is fun! The decide is awesome. It took 20 minutes to get our drinks. The service was terrible the entire night. Everything took way too long. People were standing up with their coats on waiting for their check. The food was fine, nothing special, the desert looked delicious but by the time our server showed back up there was no time left to order and eat desert. For reference we gave ourselves two hours there. In this two hours we saw our actual server twice.
   

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6. J

   Jami

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant is stunning. The music was of the time of Bacall. We there on a Thursday night and it was busy , but not crazy. Cocktails were good. I had the calamari appetizer and it was very good as was the Rigatoni Ala Vodka. Everyone I was with enjoyed their food. Would dwf9return.
   

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7. c

   chip

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was tasty, restaurant had great atmosphere. Staff was attentive. Over all a very nice experience
   

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8. J

   John

   New York City

   1 review

   3.0

   1 review

   Dined on January 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   One simple measure of any restaurant, was it good enough to go back, unfortunately NO.
   

   Bacall'sResponded 7 days ago

   Thanks for visiting us, John. We're truly sorry to hear that your experience at Bacall's didn't meet your expectations. We pride ourselves on the quality of our food and service, so it's disappointing to hear that we missed the mark on this occasion. We appreciate your feedback and will use it to improve. We hope you'll give us another chance in the future to show you the true Bacall's experience.
   

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9. L

   Lynn

   New York City

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best French Onion soup hands down and beautiful decor
   

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10. S

    Sean

    VIP

    New York City

    9 reviews

    3.0

    9 reviews

    Dined on January 4, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    Heard a lot about this place at Christmas and it did not disappoint, it was decked out all over the place. The food was good, but not overwhelming, kind of like a chain and not a regular restaurant. I had asked that we sit in the middle and not by the bathrooms…we sat by the bathrooms, in a corner. The decor was great and I appreciate the service, but I don’t think I’d go back for dinner.
    

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